| IT Help Center - July 2003 | ||||
| Faculty / Staff Problems by Department | Faculty / Staff Problems by Department | |||
| Count of Ticket# | Count of Ticket# | |||
| Department | Total | Department | Total | |
| 17 | IT-Help Center | 24 | ||
| Academic Services | 1 | School of Education | 23 | |
| Academic Services Center | 11 | Psychology | 19 | |
| Account Services | 1 | 17 | ||
| Admin Serv - Financial & Info Serv | 4 | Agriculture and Natural Resources | 17 | |
| Admissions | 1 | Intercollegiate Athletics Prog | 16 | |
| Admissions Office | 6 | IT-User Services | 15 | |
| Aff Action/Multi-Cultrl Progs | 6 | English | 14 | |
| Agriculture and Natural Resources | 17 | Chemistry & Biochemistry | 14 | |
| Air Force Rotc | 1 | Office of Univ Registrar | 12 | |
| Alumni Relations | 1 | DE Biotechnology Institute (Dbi) | 12 | |
| American Philosophical Assoc | 2 | Chemical Engineering | 12 | |
| Animal and Food Sciences | 4 | Univ Development | 11 | |
| Animal Care | 2 | Academic Services Center | 11 | |
| Anthropology | 4 | Consumer Studies | 11 | |
| Art Conservation | 4 | Biological Sciences | 11 | |
| Art History | 10 | Physical Therapy | 10 | |
| Arts & Science | 2 | Art History | 10 | |
| Assoc Treas-Financial Services | 3 | English Language Institute | 10 | |
| B&E Finance | 3 | Hotel Restaurant Management | 9 | |
| Benefits Services | 1 | CE-Prof & Noncredit Programs | 9 | |
| Biological Sciences | 11 | Recreation Services | 8 | |
| Bioresources Engineering | 1 | Political Sci & Int Relations | 8 | |
| Black American Studies | 1 | Nutrition & Dietetics | 8 | |
| Bob Carpenter Center | 2 | Individual & Family Studies | 8 | |
| Bookstore | 1 | History | 8 | |
| Budget Office | 3 | Foreign Lang & Literatures | 8 | |
| Business & Economics | 4 | Department of Nursing | 8 | |
| Business Administration | 2 | Theatre | 7 | |
| Career Services Center | 5 | Residence Life | 7 | |
| Cashier | 1 | Internat Progs & Spec Sessions | 7 | |
| CE-Associate Provost's Office | 2 | Instructional Technology | 7 | |
| CE-Credit Prog & Student Serv | 7 | CE-Distance Learning | 7 | |
| CE-Distance Learning | 7 | CE-Credit Prog & Student Serv | 7 | |
| Center for Disability Studies | 2 | Student Center | 6 | |
| CE-Prof & Noncredit Programs | 9 | Sociology | 6 | |
| Chemical Engineering | 12 | Plant & Soil Science | 6 | |
| Chemistry & Biochemistry | 14 | Medical Technology | 6 | |
| Chep - Office of the Dean | 1 | Library | 6 | |
| Chns Special Programs | 5 | Admissions Office | 6 | |
| Civil and Environmental Engineering | 2 | Fac Mgmt-Academic Custodial Svcs | 6 | |
| Classification & Compensation | 2 | Aff Action/Multi-Cultrl Progs | 6 | |
| Cntr for Composite Materials | 2 | Cooperative Extension Service | 6 | |
| Cntr for Counsel & Student Dev | 3 | Career Services Center | 5 | |
| Cntr for Drug & Alcohol Studies | 4 | Music | 5 | |
| Cntr for Econ Educ & Entreprnrshp | 1 | Mechanical Engineering | 5 | |
| Cntr for Science & Culture | 1 | Chns Special Programs | 5 | |
| Collection Services | 2 | IT-Network & Systems Services | 5 | |
| College of Arts and Science | 1 | Institutional Resrch & Planning | 5 | |
| College of Marine Studies | 1 | Delaware Ctr for Teacher Education | 5 | |
| Communication | 5 | Communication | 5 | |
| Computer & Info Sciences | 4 | Animal and Food Sciences | 4 | |
| Consumer Studies | 11 | Computer & Info Sciences | 4 | |
| Continuing Education | 1 | Anthropology | 4 | |
| Cooperative Extension Office | 1 | Transportation Services | 4 | |
| Cooperative Extension Service | 6 | Art Conservation | 4 | |
| Counseling and Student Development | 1 | Cntr for Drug & Alcohol Studies | 4 | |
| Credit Union | 3 | Admin Serv - Financial & Info Serv | 4 | |
| Criminal Justice | 1 | Mathematical Sciences | 4 | |
| Ctr Applied Demograpy & Survey Rsch | 4 | Marine Studies | 4 | |
| Ctr Community Devlpmnt & Family Prg | 2 | Ctr Applied Demograpy & Survey Rsch | 4 | |
| Ctr for Hist Arch & Design | 2 | Hr Systems Administration | 4 | |
| Custodial & Pest Control Services | 3 | Food & Resource Economics | 4 | |
| DE Biotechnology Institute (Dbi) | 12 | Financial Aid | 4 | |
| DE Institute for Arts in Ed | 2 | Business & Economics | 4 | |
| Deans Ofc Health & Nursing Science | 1 | Womens Studies | 3 | |
| Delaware Ctr for Teacher Education | 5 | Women's Affairs | 3 | |
| Delaware Geological Survey | 1 | Univ Writing Center | 3 | |
| Department of Nursing | 8 | Univ Honors Program | 3 | |
| Development | 1 | Cntr for Counsel & Student Dev | 3 | |
| Dining Services | 2 | Military Science | 3 | |
| Disaster Research Center | 2 | Credit Union | 3 | |
| Economics | 2 | Internal Auditing | 3 | |
| Educ-Research & Development Center | 2 | B&E Finance | 3 | |
| EE/CIS Research Computer Lab | 3 | Hagley | 3 | |
| Electrical and Computer Engrg | 1 | EE/CIS Research Computer Lab | 3 | |
| ELI | 1 | Budget Office | 3 | |
| Employee Training & Career Dev | 1 | Custodial & Pest Control Services | 3 | |
| Energy Conversion | 2 | Assoc Treas-Financial Services | 3 | |
| Engineering | 2 | DE Institute for Arts in Ed | 2 | |
| English | 14 | Engineering | 2 | |
| English Language Institute | 10 | Classification & Compensation | 2 | |
| Entomology & Applied Ecology | 1 | Energy Conversion | 2 | |
| Fac Mgmt-Academic Custodial Svcs | 6 | Business Administration | 2 | |
| Fac Mgmt-Electrical Services | 1 | Civil and Environmental Engineering | 2 | |
| Faciladmin - Financial Services | 2 | The College School-Education | 2 | |
| Faciladmin-Operations Center | 2 | Faciladmin - Financial Services | 2 | |
| Facilities Administration | 2 | Faciladmin-Operations Center | 2 | |
| Facilities Planning & Construction | 1 | Facilities Administration | 2 | |
| Financial Aid | 4 | Center for Disability Studies | 2 | |
| Food & Resource Economics | 4 | School of Urban Affairs | 2 | |
| Foreign Lang & Literatures | 8 | Recruitment & Employment | 2 | |
| General Accounting | 2 | Cntr for Composite Materials | 2 | |
| Geography | 2 | General Accounting | 2 | |
| Gift Processing | 1 | Geography | 2 | |
| Graduate Studies | 2 | Animal Care | 2 | |
| Graphic Communications Center | 2 | Graduate Studies | 2 | |
| Hagley | 3 | Graphic Communications Center | 2 | |
| Health and Exercise Sciences | 2 | American Philosophical Assoc | 2 | |
| History | 8 | Health and Exercise Sciences | 2 | |
| Hotel Restaurant Management | 9 | Arts & Science | 2 | |
| Housing Maintenance | 1 | Educ-Research & Development Center | 2 | |
| Hr Systems Administration | 4 | Philosophy | 2 | |
| Individual & Family Studies | 8 | Ctr for Hist Arch & Design | 2 | |
| Institute for Public Administration | 2 | Bob Carpenter Center | 2 | |
| Institutional Resrch & Planning | 5 | Institute for Public Administration | 2 | |
| Instructional Technology | 7 | Office of Vice Provost for Research | 2 | |
| Intercollegiate Athl/Health Exe Sci | 2 | CE-Associate Provost's Office | 2 | |
| Intercollegiate Athletics Prog | 16 | Intercollegiate Athl/Health Exe Sci | 2 | |
| Internal Auditing | 3 | Office of the Provost | 2 | |
| Internat Progs & Spec Sessions | 7 | Economics | 2 | |
| Investment Office | 1 | Office of the Archivist | 2 | |
| IT-Help Center | 24 | Ofc of Human Resources-Director | 2 | |
| IT-Information Technologies | 1 | Museum Studies | 2 | |
| IT-Management Information Serv | 2 | Dining Services | 2 | |
| IT-Network & Systems Services | 5 | IT-Management Information Serv | 2 | |
| IT-University Media Services | 2 | Collection Services | 2 | |
| IT-User Services | 15 | IT-University Media Services | 2 | |
| Labor Relations | 1 | Disaster Research Center | 2 | |
| Library | 6 | Ctr Community Devlpmnt & Family Prg | 2 | |
| Linguistics | 2 | Linguistics | 2 | |
| MALS Department | 1 | Deans Ofc Health & Nursing Science | 1 | |
| MALS Program | 1 | MALS Department | 1 | |
| Marine Studies | 4 | MALS Program | 1 | |
| Mathematical Sciences | 4 | Chep - Office of the Dean | 1 | |
| Mba Program | 1 | Criminal Justice | 1 | |
| Mechanical Engineering | 5 | Mba Program | 1 | |
| Medical Technology | 6 | Cntr for Econ Educ & Entreprnrshp | 1 | |
| Military Science | 3 | Labor Relations | 1 | |
| Museum Studies | 2 | Cntr for Science & Culture | 1 | |
| Music | 5 | IT-Information Technologies | 1 | |
| Nutrition & Dietetics | 8 | Counseling and Student Development | 1 | |
| Ofc of Human Resources-Director | 2 | Black American Studies | 1 | |
| Office of Administrative Services | 1 | Account Services | 1 | |
| Office of Public Relationst | 1 | Office of Administrative Services | 1 | |
| Office of the Archivist | 2 | Office of Public Relationst | 1 | |
| Office of the President | 1 | Investment Office | 1 | |
| Office of the Provost | 2 | Office of the President | 1 | |
| Office of Univ Registrar | 12 | Cashier | 1 | |
| Office of University Secretary | 1 | Air Force Rotc | 1 | |
| Office of Vice Provost for Research | 2 | Office of University Secretary | 1 | |
| Philosophy | 2 | Admissions | 1 | |
| Physical Therapy | 10 | College of Arts and Science | 1 | |
| Physics & Astronomy | 1 | Housing Maintenance | 1 | |
| Plant & Soil Science | 6 | Physics & Astronomy | 1 | |
| Political Sci & Int Relations | 8 | Bookstore | 1 | |
| Psychology | 19 | Bioresources Engineering | 1 | |
| Public Relations | 1 | Electrical and Computer Engrg | 1 | |
| Recreation Services | 8 | Public Relations | 1 | |
| Recruitment & Employment | 2 | Gift Processing | 1 | |
| Registrar's Office | 1 | ELI | 1 | |
| Residence Life | 7 | Registrar's Office | 1 | |
| School of Education | 23 | Development | 1 | |
| School of Urban Affairs | 2 | Academic Services | 1 | |
| Sociology | 6 | Employee Training & Career Dev | 1 | |
| Stdnt Hsing-Housing Assignment Serv | 1 | Benefits Services | 1 | |
| Student Center | 6 | Stdnt Hsing-Housing Assignment Serv | 1 | |
| Student Health Services | 1 | Alumni Relations | 1 | |
| Supporting Services | 1 | Student Health Services | 1 | |
| The College School-Education | 2 | Supporting Services | 1 | |
| Theater | 1 | Facilities Planning & Construction | 1 | |
| Theatre | 7 | Theater | 1 | |
| Transportation Services | 4 | Fac Mgmt-Electrical Services | 1 | |
| treasurers dept | 1 | Cooperative Extension Office | 1 | |
| UD OnLine | 1 | treasurers dept | 1 | |
| Undergrad Research Program | 1 | UD OnLine | 1 | |
| Univ Development | 11 | Undergrad Research Program | 1 | |
| Univ Honors Program | 3 | Continuing Education | 1 | |
| Univ Relations | 1 | Entomology & Applied Ecology | 1 | |
| Univ Writing Center | 3 | Univ Relations | 1 | |
| Urban Affairs & Public Policy Prog | 1 | Delaware Geological Survey | 1 | |
| User Services | 1 | Urban Affairs & Public Policy Prog | 1 | |
| Water Resources Agency | 1 | User Services | 1 | |
| Women's Affairs | 3 | Water Resources Agency | 1 | |
| Womens Studies | 3 | College of Marine Studies | 1 | |
| Grand Total | 715 | Grand Total | 715 | |