| IT Help Center - December 2003 | |
| Tickets handled by IT Group | |
| Count of Ticket# | |
| AllAsgn | Total |
| helpdesk | 248 |
| us-anderer | 86 |
| tsc-staff | 69 |
| us-nichols | 56 |
| access | 34 |
| access/ NSS-TS/ us-anderer | 22 |
| us-langmathgraf | 18 |
| us-anderer/ us-tsc | 17 |
| us-webct | 15 |
| us-devry | 15 |
| tsc-staff/ tsc-staff | 15 |
| lisae | 15 |
| NSS-TS | 10 |
| NSS-TS/ helpdesk | 9 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS | 9 |
| us-anderer/ us-writers | 8 |
| helpdesk/ us-nichols | 7 |
| us-nichols/ helpdesk | 6 |
| access/ helpdesk/ access | 6 |
| us-textedit | 5 |
| access/ us-anderer/ access/ NSS-TS | 5 |
| judi | 5 |
| us-nichols/ us-tsc | 4 |
| access/ NSS-TS | 4 |
| mis-wrg/ mis-trg | 4 |
| access/ NSS-TS/ access | 4 |
| us-nichols/ NSS-TS | 3 |
| access/ NSS-TS/ us-anderer/ access | 3 |
| us-anderer/ helpdesk | 3 |
| helpdesk/ us-anderer | 3 |
| helpdesk/ NSS-TS/ helpdesk | 3 |
| V-mail | 2 |
| us-textedit/ helpdesk | 2 |
| us-statdb | 2 |
| access/ us-nichols | 2 |
| us-nichols/ access | 2 |
| us-devry/ helpdesk | 2 |
| us-anderer/ us-tsc/ us-anderer | 2 |
| helpdesk/ us-anderer/ us-tsc | 2 |
| us-anderer/ RCC | 2 |
| access/ NSS-TS/ us-anderer/ access/ helpdesk/ access/ NSS-TS | 2 |
| NSS-TS/ access | 2 |
| mis-wrg | 2 |
| mis-fis | 2 |
| helpdesk/ NSS-TS/ access | 1 |
| jarom | 1 |
| cdlepine | 1 |
| karenk | 1 |
| kate | 1 |
| khirsch | 1 |
| access/ us-anderer | 1 |
| helpdesk/ us-textedit | 1 |
| mis-fis/ mis-trg | 1 |
| mis-hrs | 1 |
| mis-sis/ helpdesk/ NSS-TS/ helpdesk | 1 |
| helpdesk/ us-nichols/ us-tsc | 1 |
| mis-wrg/ mis-srg/ access | 1 |
| dwilder | 1 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ NSS-TS/ access | 1 |
| access/ us-anderer/ helpdesk/ access | 1 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS | 1 |
| NSS-TS/ helpdesk/ access | 1 |
| NSS-TS/ helpdesk/ us-anderer/ helpdesk/ NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 1 |
| NSS-TS/ helpdesk/ us-devry | 1 |
| NSS-TS/ helpdesk/ us-nichols | 1 |
| NSS-TS/ us-anderer | 1 |
| NSS-TS/ us-anderer/ NSS-TS | 1 |
| NSS-TS/ us-nichols | 1 |
| access/ helpdesk/ us-langmathgraf/ NSS-TS/ helpdesk | 1 |
| helpdesk/ us-langmathgraf/ us-nichols | 1 |
| access/ us-nichols/ NSS-TS/ us-nichols | 1 |
| us-anderer/ access/ NSS-TS/ us-anderer | 1 |
| helpdesk/ mis-wrg/ mis-trg | 1 |
| us-anderer/ helpdesk/ us-anderer | 1 |
| us-anderer/ NSS-TS/ helpdesk | 1 |
| us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS | 1 |
| helpdesk/ us-devry/ helpdesk | 1 |
| us-anderer/ RCC/ access/ us-anderer/ RCC | 1 |
| us-anderer/ us-anderer/ RCC | 1 |
| us-anderer/ us-anderer/ RCC/ us-anderer | 1 |
| us-anderer/ us-nichols | 1 |
| us-anderer/ us-nichols/ us-langmathgraf | 1 |
| access/ NSS-TS/ helpdesk/ access | 1 |
| us-anderer/ us-tsc/ helpdesk | 1 |
| us-anderer/ us-tsc/ tsc-staff | 1 |
| helpdesk/ us-anderer/ us-writers | 1 |
| bitsy/ mis-rep | 1 |
| us-anderer/ us-writers/ helpdesk | 1 |
| us-anderer/ us-writers/ us-anderer | 1 |
| us-anderer/ us-writers/ us-nichols | 1 |
| helpdesk/ mis-sis/ NSS-TS/ us-nichols/ helpdesk | 1 |
| helpdesk/ us-anderer/ us-anderer/ us-tsc | 1 |
| us-devry/ NSS-TS | 1 |
| us-devry/ us-nichols | 1 |
| access/ NSS-TS/ helpdesk | 1 |
| us-langmathgraf/ NSS-TS | 1 |
| us-langmathgraf/ NSS-TS/ helpdesk | 1 |
| us-langmathgraf/ NSS-TS/ helpdesk/ us-langmathgraf | 1 |
| us-langmathgraf/ NSS-TS/ us-langmathgraf | 1 |
| creditcard-web | 1 |
| helpdesk/ us-anderer/ helpdesk | 1 |
| helpdesk/ mis-wrg/ mis-trg/ helpdesk | 1 |
| us-nichols/ helpdesk/ mis-rep | 1 |
| us-nichols/ helpdesk/ mis-sis/ helpdesk | 1 |
| helpdesk/ access | 1 |
| us-nichols/ NSS-TS/ us-nichols | 1 |
| us-nichols/ NSS-TS/ us-nichols/ NSS-TS/ helpdesk | 1 |
| us-nichols/ security-admin | 1 |
| us-nichols/ us-anderer | 1 |
| us-nichols/ us-anderer/ us-nichols | 1 |
| craig | 1 |
| us-nichols/ us-tsc/ us-writers/ NSS-TS/ helpdesk | 1 |
| helpdesk/ Tel-Serv | 1 |
| access/ us-tsc/ access | 1 |
| helpdesk/ NSS-TS | 1 |
| us-textedit/ us-textedit | 1 |
| access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS | 1 |
| us-webct/ us-devry/ us-devry/ us-devry | 1 |
| us-writers/ helpdesk/ access | 1 |
| us-writers/ NSS-TS | 1 |
| us-writers/ us-statdb | 1 |
| Grand Total | 814 |