| IT Help Center - August 2003 | ||||
| Faculty/Staff Problems by Department | Faculty/Staff Problems by Department | |||
| Count of Ticket# | Count of Ticket# | |||
| Department | Total | Department | Total | |
| 31 | Chemical Engineering | 36 | ||
| Academic Services Center | 3 | History | 32 | |
| Admin Serv - Financial & Info Serv | 9 | Psychology | 31 | |
| Admissions Office | 15 | 31 | ||
| Aff Action/Multi-Cultrl Progs | 7 | Physical Therapy | 30 | |
| Agriculture and Natural Resources | 20 | Chemistry & Biochemistry | 30 | |
| Agriculture Research/Education Ctr | 1 | IT-User Services | 27 | |
| Agriculture-Newark Farm | 1 | IT-Help Center | 27 | |
| Air Force Rotc | 1 | School of Education | 26 | |
| Alumni & University Relations | 1 | Library | 24 | |
| Alumni Relations | 3 | English | 21 | |
| Animal and Food Sciences | 12 | Electrical and Computer Engrg | 21 | |
| Animal Care | 2 | Department of Nursing | 21 | |
| Anthropology | 7 | Biological Sciences | 21 | |
| Applied Sci & Engr Center | 1 | Nutrition & Dietetics | 20 | |
| Art | 5 | Instructional Technology | 20 | |
| Art Conservation | 1 | Agriculture and Natural Resources | 20 | |
| Art History | 12 | Materials Science | 18 | |
| Arts & Science | 5 | Residence Life | 17 | |
| Assoc Treas-Financial Services | 2 | Theatre | 16 | |
| Asst Treas-Disb/Real Est/Risk Mgt | 2 | Physics & Astronomy | 16 | |
| B&E Accounting & MIS | 3 | Marine Studies | 16 | |
| B&E Finance | 2 | Admissions Office | 15 | |
| Bartol Research Institute | 7 | Business & Economics | 15 | |
| Benefits Services | 5 | Office of Univ Registrar | 14 | |
| Biological Sciences | 21 | Mechanical Engineering | 14 | |
| Bioresources Engineering | 6 | Mathematical Sciences | 14 | |
| Black American Studies | 4 | Health and Exercise Sciences | 14 | |
| Bob Carpenter Center | 3 | Delaware Ctr for Teacher Education | 14 | |
| Bookstore | 1 | Chns Special Programs | 14 | |
| Budget Office | 1 | Intercollegiate Athletics Prog | 13 | |
| Business & Economics | 15 | Hr Systems Administration | 13 | |
| Business Administration | 5 | Food & Resource Economics | 13 | |
| Career Services Center | 3 | Civil and Environmental Engineering | 13 | |
| CE-Credit Prog & Student Serv | 4 | Univ Development | 12 | |
| CE-Distance Learning | 11 | Plant & Soil Science | 12 | |
| Center for Disability Studies | 1 | Art History | 12 | |
| CE-Prof & Noncredit Programs | 3 | Animal and Food Sciences | 12 | |
| Chemical Engineering | 36 | CE-Distance Learning | 11 | |
| Chemistry & Biochemistry | 30 | Foreign Lang & Literatures | 11 | |
| Chep - Health Svcs Policy Rsch Grp | 1 | Cntr for Counsel & Student Dev | 11 | |
| Chep - Office of the Dean | 1 | IT-Network & Systems Services | 10 | |
| Chns Special Programs | 14 | Individual & Family Studies | 10 | |
| Civil and Environmental Engineering | 13 | Financial Aid | 10 | |
| Classification & Compensation | 3 | Communication | 10 | |
| Cntr for Composite Materials | 2 | Cntr for Drug & Alcohol Studies | 10 | |
| Cntr for Counsel & Student Dev | 11 | Admin Serv - Financial & Info Serv | 9 | |
| Cntr for Drug & Alcohol Studies | 10 | Music | 9 | |
| Cntr for Enrgy & Environmntl Policy | 1 | Consumer Studies | 9 | |
| Collection Services | 3 | English Language Institute | 8 | |
| College of Business and Economics | 1 | DE Biotechnology Institute (Dbi) | 8 | |
| Communication | 10 | Cooperative Extension Service | 8 | |
| Computer & Info Sciences | 8 | Computer & Info Sciences | 8 | |
| Conference Administration | 1 | Univ Parallel-Georgetown | 7 | |
| Consumer Studies | 9 | Student Health Services | 7 | |
| Cooperative Extension Service | 8 | Political Sci & Int Relations | 7 | |
| Cooperative Extension Servicex | 1 | Aff Action/Multi-Cultrl Progs | 7 | |
| Counciling Services.... | 1 | Philosophy | 7 | |
| Counsiling and student development | 1 | Medical Technology | 7 | |
| Ctr Applied Demograpy & Survey Rsch | 5 | Anthropology | 7 | |
| Ctr Community Devlpmnt & Family Prg | 2 | Internal Auditing | 7 | |
| Ctr for Hist Arch & Design | 3 | Bartol Research Institute | 7 | |
| Ctr for Math & Science Ed Resource | 4 | Energy Conversion | 7 | |
| Ctr for Teach Effectiveness | 1 | Dining Services | 7 | |
| Custodial & Pest Control Services | 1 | Student Center | 6 | |
| DE Biotechnology Institute (Dbi) | 8 | Sociology | 6 | |
| DE Institute for Arts in Ed | 2 | Public Safety | 6 | |
| Dean of Students' Office | 1 | Bioresources Engineering | 6 | |
| Deans Ofc Health & Nursing Science | 2 | Geology | 6 | |
| Delaware Ctr for Teacher Education | 14 | General Accounting | 6 | |
| Delaware Geological Survey | 4 | Engineering | 6 | |
| Delaware Transportation Cent | 1 | Univ Parallel-Wilmington | 5 | |
| Department of Nursing | 21 | School of Urban Affairs | 5 | |
| Dining Services | 7 | Arts & Science | 5 | |
| disaster research | 1 | Recreation Services | 5 | |
| Disaster Research Center | 2 | Benefits Services | 5 | |
| DRC | 1 | Office of the Provost | 5 | |
| Economics | 2 | Military Science | 5 | |
| Educational Studies | 2 | Ctr Applied Demograpy & Survey Rsch | 5 | |
| Educ-Research & Development Center | 1 | IT-University Media Services | 5 | |
| Electrical and Computer Engrg | 21 | Art | 5 | |
| Energy Conversion | 7 | Institutional Resrch & Planning | 5 | |
| Engineering | 6 | Hotel Restaurant Management | 5 | |
| English | 21 | Business Administration | 5 | |
| English Language Institute | 8 | Womens Studies | 4 | |
| Entomology & Applied Ecology | 3 | CE-Credit Prog & Student Serv | 4 | |
| Fac Mgmt-Academic Custodial Svcs | 4 | Ctr for Math & Science Ed Resource | 4 | |
| Fac Mgmt-Central Plant Maintenance | 1 | Fac Mgmt-Academic Custodial Svcs | 4 | |
| Fac Mgmt-Electrical Services | 2 | Institute for Public Administration | 4 | |
| Fac Mgmt-Heating & Cooling Services | 1 | Delaware Geological Survey | 4 | |
| Faciladmin-Operations Center | 1 | Black American Studies | 4 | |
| Facilities Administration | 2 | Graphic Communications Center | 4 | |
| Financial Aid | 10 | Collection Services | 3 | |
| Food & Resource Economics | 13 | Career Services Center | 3 | |
| Foreign Lang & Literatures | 11 | Alumni Relations | 3 | |
| General Accounting | 6 | Entomology & Applied Ecology | 3 | |
| Geography | 2 | Bob Carpenter Center | 3 | |
| Geology | 6 | Classification & Compensation | 3 | |
| Gift Processing | 2 | Office of Women's Affairs | 3 | |
| Graphic Communications Center | 4 | Office of Vice Provost for Research | 3 | |
| Health and Exercise Sciences | 14 | Mba Program | 3 | |
| Health Nutrition and Exercise Science. | 1 | B&E Accounting & MIS | 3 | |
| History | 32 | Internat Progs & Spec Sessions | 3 | |
| Hotel Restaurant Management | 5 | Academic Services Center | 3 | |
| Hr Systems Administration | 13 | CE-Prof & Noncredit Programs | 3 | |
| Human Services Student Services | 1 | Ctr for Hist Arch & Design | 3 | |
| Ice Arena | 1 | Winterthur Program | 2 | |
| Individual & Family Studies | 1 | Univ Relations | 2 | |
| Individual & Family Studies | 10 | Geography | 2 | |
| Individual and Family Studies | 1 | Undergrad Research Program | 2 | |
| Institute for Public Administration | 4 | Transportation Services | 2 | |
| Institutional Resrch & Planning | 5 | Fac Mgmt-Electrical Services | 2 | |
| Instructional Technology | 20 | Assoc Treas-Financial Services | 2 | |
| Intercollegiate Athl/Health Exe Sci | 2 | Animal Care | 2 | |
| Intercollegiate Athletics Prog | 13 | Intercollegiate Athl/Health Exe Sci | 2 | |
| Internal Auditing | 7 | Recruitment & Employment | 2 | |
| Internat Progs & Spec Sessions | 3 | Ctr Community Devlpmnt & Family Prg | 2 | |
| Investment Accounting | 1 | Publications | 2 | |
| IT-Help Center | 27 | DE Institute for Arts in Ed | 2 | |
| IT-Information Technologies | 1 | Procurement Services | 2 | |
| IT-Management Information Serv | 2 | Deans Ofc Health & Nursing Science | 2 | |
| IT-Network & Systems Services | 10 | IT-Management Information Serv | 2 | |
| IT-University Media Services | 5 | B&E Finance | 2 | |
| IT-User Services | 27 | Asst Treas-Disb/Real Est/Risk Mgt | 2 | |
| Labor Relations | 1 | Gift Processing | 2 | |
| Library | 24 | Facilities Administration | 2 | |
| Longwood Program | 2 | Disaster Research Center | 2 | |
| MALS Program | 1 | Longwood Program | 2 | |
| Marine Studies | 16 | Office of Public Relations | 2 | |
| Materials Science | 18 | Office of Administrative Services | 2 | |
| Mathematical Sciences | 14 | Cntr for Composite Materials | 2 | |
| Mba Program | 3 | Economics | 2 | |
| Mechanical Engineering | 14 | Educational Studies | 2 | |
| Medical Technology | 7 | womens studies. | 1 | |
| Military Science | 5 | Counsiling and student development | 1 | |
| Music | 9 | Faciladmin-Operations Center | 1 | |
| Nutrition & Dietetics | 20 | Dean of Students' Office | 1 | |
| Ofc of Human Resources-Director | 1 | Applied Sci & Engr Center | 1 | |
| Office of Administrative Services | 2 | Ofc of Human Resources-Director | 1 | |
| Office of Public Relations | 2 | Center for Disability Studies | 1 | |
| Office of the Archivist | 1 | Health Nutrition and Exercise Science. | 1 | |
| Office of the Provost | 5 | Office of the Archivist | 1 | |
| Office of Univ Registrar | 14 | DRC | 1 | |
| Office of University Secretary | 1 | MALS Program | 1 | |
| Office of Vice Pres for Admin | 1 | Office of University Secretary | 1 | |
| Office of Vice Provost for Research | 3 | Office of Vice Pres for Admin | 1 | |
| Office of Women's Affairs | 3 | Alumni & University Relations | 1 | |
| Philosophy | 7 | Labor Relations | 1 | |
| Physical Therapy | 30 | Counciling Services.... | 1 | |
| Physics & Astronomy | 16 | Cooperative Extension Servicex | 1 | |
| Plant & Soil Science | 12 | Agriculture Research/Education Ctr | 1 | |
| Political Sci & Int Relations | 7 | Educ-Research & Development Center | 1 | |
| Procurement Services | 2 | Chep - Office of the Dean | 1 | |
| Psychology | 31 | IT-Information Technologies | 1 | |
| Public Safety | 6 | Chep - Health Svcs Policy Rsch Grp | 1 | |
| Publications | 2 | Agriculture-Newark Farm | 1 | |
| Recreation Services | 5 | Investment Accounting | 1 | |
| Recruitment & Employment | 2 | disaster research | 1 | |
| Residence Life | 17 | Fac Mgmt-Heating & Cooling Services | 1 | |
| School of Educatio | 1 | Ctr for Teach Effectiveness | 1 | |
| School of Education | 26 | School of Educatio | 1 | |
| School of Urban Affairs | 5 | Air Force Rotc | 1 | |
| Sociology | 6 | Budget Office | 1 | |
| Special Olympics | 1 | College of Business and Economics | 1 | |
| Student Center | 6 | Special Olympics | 1 | |
| Student Health Services | 7 | Custodial & Pest Control Services | 1 | |
| Student Life | 1 | Cntr for Enrgy & Environmntl Policy | 1 | |
| Theatre | 16 | Student Life | 1 | |
| Transportation Services | 2 | Human Services Student Services | 1 | |
| Treas Office | 1 | Fac Mgmt-Central Plant Maintenance | 1 | |
| UD Online | 1 | Treas Office | 1 | |
| UD-Online | 1 | UD Online | 1 | |
| Undergrad Research Program | 2 | UD-Online | 1 | |
| Univ Development | 12 | Individual and Family Studies | 1 | |
| Univ of Delaware Press | 1 | Bookstore | 1 | |
| Univ Parallel-Dover | 1 | Univ of Delaware Press | 1 | |
| Univ Parallel-Georgetown | 7 | Univ Parallel-Dover | 1 | |
| Univ Parallel-Wilmington | 5 | Conference Administration | 1 | |
| Univ Relations | 2 | Delaware Transportation Cent | 1 | |
| University Advisement Center | 1 | Individual & Family Studies | 1 | |
| Winterthur Program | 2 | University Advisement Center | 1 | |
| Womens Studies | 4 | Ice Arena | 1 | |
| womens studies. | 1 | Art Conservation | 1 | |
| Grand Total | 1239 | Grand Total | 1239 |