| IT Help Center - August 2003 | |
| Tickets handled by IT Group | |
| Count of Ticket# | |
| AllAsgn | Total |
| helpdesk | 580 |
| access | 245 |
| us-nichols | 195 |
| access/ NSS-TS | 165 |
| tsc-staff | 163 |
| RCC | 95 |
| us-webct | 39 |
| access/ NSS-TS/ helpdesk | 34 |
| access/ NSS-TS/ access | 32 |
| NSS-TS/ helpdesk | 28 |
| us-devry | 21 |
| us-anderer | 21 |
| us-textedit | 20 |
| us-anderer/ us-tsc | 16 |
| us-anderer/ RCC | 16 |
| us-langmathgraf | 14 |
| access/ us-nichols | 14 |
| us-nichols/ us-tsc | 12 |
| NSS-TS | 12 |
| us-anderer/ us-writers | 11 |
| us-nichols/ us-nichols | 10 |
| rcc/ RCC | 10 |
| access/ NSS-TS/ access/ NSS-TS | 9 |
| judi | 9 |
| access/ helpdesk/ NSS-TS | 8 |
| kate | 8 |
| us-tsc | 7 |
| access/ helpdesk | 7 |
| us-anderer/ helpdesk | 7 |
| helpdesk/ us-nichols | 7 |
| access/ NSS-TS/ helpdesk/ access | 6 |
| helpdesk/ NSS-TS | 6 |
| us-nichols/ helpdesk | 5 |
| helpdesk/ NSS-TS/ helpdesk | 5 |
| access/ us-anderer/ access/ NSS-TS | 5 |
| us-nichols/ helpdesk/ us-nichols | 4 |
| access/ us-anderer/ access | 4 |
| mis-wrg | 4 |
| helpdesk/ us-anderer | 4 |
| access/ us-tsc/ access/ NSS-TS | 4 |
| access/ us-anderer/ us-tsc | 4 |
| V-mail | 3 |
| access/ us-anderer/ us-tsc/ access/ NSS-TS | 3 |
| us-nichols/ NSS-TS/ us-nichols | 3 |
| access/ NSS-TS/ helpdesk/ NSS-TS | 3 |
| NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 3 |
| mis-fis | 3 |
| access/ us-nichols/ access/ NSS-TS/ access | 3 |
| helpdesk/ us-tsc | 3 |
| helpdesk/ us-devry | 3 |
| access/ us-tsc/ NSS-TS | 3 |
| us-webct/ us-devry | 2 |
| access/ us-nichols/ NSS-TS | 2 |
| access/ helpdesk/ NSS-TS/ helpdesk | 2 |
| access/ NSS-TS/ NSS-TS | 2 |
| us-textedit/ us-writers/ us-nichols | 2 |
| access/ helpdesk/ us-nichols | 2 |
| access/ NSS-TS/ access/ NSS-TS/ helpdesk | 2 |
| access/ us-tsc | 2 |
| us-nichols/ us-devry | 2 |
| us-nichols/ us-anderer/ us-tsc | 2 |
| access/ us-anderer/ us-tsc/ helpdesk/ NSS-TS | 2 |
| us-nichols/ Kate | 2 |
| access/ us-anderer/ helpdesk/ NSS-TS/ access | 2 |
| us-nichols/ helpdesk/ NSS-TS/ helpdesk | 2 |
| us-nichols/ access | 2 |
| access/ access | 2 |
| access/ NSS-TS/ NSS-TS/ access/ helpdesk | 2 |
| helpdesk/ access/ NSS-TS | 2 |
| us-langmathgraf/ helpdesk | 2 |
| us-anderer/ RCC/ us-writers | 2 |
| access/ NSS-TS/ NSS-TS/ helpdesk | 2 |
| tsc-staff/ us-tsc | 2 |
| tsc-staff/ NSS-TS | 2 |
| RCC/ us-anderer | 2 |
| helpdesk/ NSS-TS/ access | 2 |
| RCC/ helpdesk | 2 |
| NSS-TS/ NSS-TS/ helpdesk | 2 |
| NSS-TS/ helpdesk/ NSS-TS | 2 |
| mis-fis/ mis-trg | 2 |
| access/ us-nichols/ access/ NSS-TS/ access/ NSS-TS | 2 |
| kathy | 2 |
| helpdesk/ V-mail | 2 |
| access/ us-anderer/ us-tsc/ helpdesk/ access/ NSS-TS/ access | 1 |
| helpdesk/ us-anderer/ RCC | 1 |
| helpdesk/ us-anderer/ us-tsc | 1 |
| access/ us-nichols/ helpdesk/ access/ NSS-TS | 1 |
| helpdesk/ us-langmathgraf | 1 |
| access/ NSS-TS/ NSS-TS/ helpdesk/ access | 1 |
| helpdesk/ us-nichols/ helpdesk | 1 |
| helpdesk/ us-nichols/ helpdesk/ us-nichols | 1 |
| helpdesk/ us-nichols/ us-anderer/ RCC | 1 |
| helpdesk/ us-nichols/ us-nichols | 1 |
| helpdesk/ us-nichols/ us-tsc | 1 |
| access/ us-nichols/ helpdesk/ access | 1 |
| helpdesk/ us-anderer/ helpdesk | 1 |
| HR/ mis-trg | 1 |
| access/ NSS-TS/ helpdesk/ access/ NSS-TS | 1 |
| access/ NSS-TS/ helpdesk/ NSS-TS/ access/ NSS-TS/ helpdesk/ RCC | 1 |
| access/ us-anderer/ us-nichols/ helpdesk/ access/ NSS-TS | 1 |
| kathy/ access | 1 |
| khirsch | 1 |
| helpdesk/ RCC/ helpdesk | 1 |
| helpdesk/ RCC | 1 |
| mis-trg/ mis-trg | 1 |
| access/ us-anderer/ NSS-TS/ us-anderer/ us-tsc/ helpdesk/ NSS-TS | 1 |
| access/ NSS-TS/ access/ us-anderer/ access | 1 |
| NSS-TS/ access | 1 |
| NSS-TS/ access/ NSS-TS/ access/ helpdesk | 1 |
| access/ helpdesk/ us-nichols/ helpdesk/ access | 1 |
| NSS-TS/ helpdesk/ access | 1 |
| helpdesk/ NSS-TS/ helpdesk/ us-anderer | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ access | 1 |
| access/ us-nichols/ access/ NSS-TS | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ helpdesk/ NSS-TS | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ NSS-TS/ helpdesk | 1 |
| NSS-TS/ helpdesk/ us-nichols | 1 |
| NSS-TS/ helpdesk/ us-textedit/ helpdesk | 1 |
| NSS-TS/ Kate | 1 |
| NSS-TS/ NSS-TS | 1 |
| helpdesk/ NSS-TS/ helpdesk/ access/ NSS-TS | 1 |
| NSS-TS/ us-anderer | 1 |
| NSS-TS/ us-devry | 1 |
| NSS-TS/ us-nichols | 1 |
| NSS-TS/ us-nichols/ NSS-TS | 1 |
| access/ helpdesk/ NSS-TS/ access | 1 |
| access/ Tel-Serv/ us-tsc/ access/ NSS-TS | 1 |
| RCC/ helpdesk/ NSS-TS/ helpdesk | 1 |
| access/ helpdesk/ us-anderer/ us-tsc/ NSS-TS | 1 |
| RCC/ RCC/ RCC | 1 |
| RCC/ RCC/ us-anderer | 1 |
| helpdesk/ NSS-TS/ access/ NSS-TS | 1 |
| RCC/ us-anderer/ RCC | 1 |
| richard/ us-nichols | 1 |
| access/ NSS-TS/ access/ NSS-TS/ access/ us-anderer/ access/ us-anderer/ NSS-TS/ access | 1 |
| tsc-staff/ access/ us-tsc/ helpdesk/ us-tsc/ tsc-staff | 1 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ NSS-TS/ access | 1 |
| helpdesk/ mis-trg | 1 |
| tsc-staff/ us-tsc/ tsc-staff | 1 |
| access/ helpdesk/ access | 1 |
| us-anderer/ access/ NSS-TS | 1 |
| helpdesk/ mis-fis | 1 |
| us-anderer/ helpdesk/ us-anderer | 1 |
| access/ NSS-TS/ access/ mis-wrg/ NSS-TS | 1 |
| helpdesk/ Kate | 1 |
| us-anderer/ us-nichols/ NSS-TS/ access/ NSS-TS/ helpdesk | 1 |
| access/ NSS-TS/ access/ helpdesk | 1 |
| us-anderer/ us-tsc/ access/ NSS-TS | 1 |
| access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS | 1 |
| access/ helpdesk/ us-nichols/ NSS-TS | 1 |
| us-devry/ NSS-TS | 1 |
| us-devry/ NSS-TS/ helpdesk | 1 |
| us-devry/ us-nichols | 1 |
| access/ NSS-TS/ NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 1 |
| helpdesk/ helpdesk | 1 |
| us-langmathgraf/ Kate | 1 |
| helpdesk/ access/ NSS-TS/ helpdesk/ us-anderer/ RCC | 1 |
| helpdesk/ access/ helpdesk/ us-anderer | 1 |
| us-nichols/ access/ NSS-TS | 1 |
| access/ security-admin | 1 |
| us-nichols/ helpdesk/ NSS-TS/ access/ us-nichols/ NSS-TS/ NSS-TS/ us-nichols | 1 |
| ddyar | 1 |
| us-nichols/ helpdesk/ NSS-TS/ helpdesk/ us-nichols/ NSS-TS/ helpdesk | 1 |
| us-nichols/ helpdesk/ us-langmathgraf/ us-nichols | 1 |
| brucer/ NSS-TS/ helpdesk | 1 |
| us-nichols/ helpdesk/ us-nichols/ helpdesk | 1 |
| us-nichols/ helpdesk/ us-nichols/ us-tsc/ access/ NSS-TS/ helpdesk | 1 |
| access/ us-tsc/ NSS-TS/ us-nichols | 1 |
| us-nichols/ NSS-TS | 1 |
| us-nichols/ NSS-TS/ access | 1 |
| us-nichols/ NSS-TS/ helpdesk | 1 |
| us-nichols/ NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 1 |
| access/ us-tsc/ NSS-TS/ helpdesk | 1 |
| us-nichols/ NSS-TS/ us-nichols/ helpdesk | 1 |
| us-nichols/ NSS-TS/ us-nichols/ NSS-TS/ helpdesk/ us-nichols | 1 |
| us-nichols/ us-anderer | 1 |
| access/ us-nichols/ helpdesk/ NSS-TS | 1 |
| access/ us-tsc/ helpdesk/ access/ NSS-TS/ access/ NSS-TS | 1 |
| access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS/ access | 1 |
| us-nichols/ us-nichols/ NSS-TS | 1 |
| access/ us-anderer/ us-nichols/ helpdesk/ NSS-TS/ us-nichols | 1 |
| us-nichols/ us-tsc/ access/ NSS-TS | 1 |
| us-nichols/ us-tsc/ us-nichols | 1 |
| us-statdb | 1 |
| us-statdb/ helpdesk | 1 |
| access/ us-nichols/ us-tsc/ helpdesk/ NSS-TS | 1 |
| us-textedit/ helpdesk | 1 |
| us-textedit/ us-anderer | 1 |
| us-textedit/ us-anderer/ us-nichols | 1 |
| us-textedit/ us-nichols | 1 |
| us-textedit/ us-nichols/ us-nichols | 1 |
| us-textedit/ us-nichols/ us-nichols/ us-textedit | 1 |
| us-textedit/ us-nichols/ us-tsc | 1 |
| us-textedit/ us-tsc | 1 |
| access/ us-nichols/ us-tsc/ access/ NSS-TS/ access | 1 |
| access/ us-nichols/ us-tsc | 1 |
| access/ us-nichols/ security-admin | 1 |
| access/ us-nichols/ NSS-TS/ NSS-TS/ access/ us-nichols/ NSS-TS/ helpdesk | 1 |
| us-webct/ us-webct | 1 |
| us-writers | 1 |
| us-writers/ helpdesk | 1 |
| us-writers/ helpdesk/ us-writers/ helpdesk/ us-nichols/ helpdesk | 1 |
| us-writers/ us-langmathgraf | 1 |
| vette | 1 |
| Grand Total | 2082 |