IT
Help Center - April 2004 |
|
|
|
|
|
|
|
|
|
|
|
Faculty / Staff Problems
by Department |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Count of Ticket# |
Classification |
|
|
|
|
|
|
|
|
|
|
Department |
Faculty |
Staff |
Grand Total |
|
|
|
|
|
|
|
|
Residence Life |
3 |
25 |
28 |
|
|
|
|
|
|
|
|
School of Education |
7 |
10 |
17 |
|
|
|
|
|
|
|
|
Marine Studies |
11 |
6 |
17 |
|
|
|
|
|
|
|
|
Music |
9 |
7 |
16 |
|
|
|
|
|
|
|
|
Univ Development |
|
15 |
15 |
|
|
|
|
|
|
|
|
|
3 |
10 |
13 |
|
|
|
|
|
|
|
|
Psychology |
1 |
12 |
13 |
|
|
|
|
|
|
|
|
History |
9 |
4 |
13 |
|
|
|
|
|
|
|
|
CE-Prof & Noncredit
Programs |
1 |
12 |
13 |
|
|
|
|
|
|
|
|
Biological Sciences |
1 |
12 |
13 |
|
|
|
|
|
|
|
|
Theatre |
5 |
7 |
12 |
|
|
|
|
|
|
|
|
Physical Therapy |
9 |
3 |
12 |
|
|
|
|
|
|
|
|
Office of Univ Registrar |
|
12 |
12 |
|
|
|
|
|
|
|
|
Individual & Family
Studies |
5 |
7 |
12 |
|
|
|
|
|
|
|
|
English |
8 |
4 |
12 |
|
|
|
|
|
|
|
|
Consumer Studies |
8 |
4 |
12 |
|
|
|
|
|
|
|
|
Plant & Soil Science |
5 |
5 |
10 |
|
|
|
|
|
|
|
|
IT-User Services |
|
10 |
10 |
|
|
|
|
|
|
|
|
IT-Help Center |
|
10 |
10 |
|
|
|
|
|
|
|
|
Political Sci & Int
Relations |
3 |
6 |
9 |
|
|
|
|
|
|
|
|
Physics & Astronomy |
1 |
8 |
9 |
|
|
|
|
|
|
|
|
Financial Aid |
|
9 |
9 |
|
|
|
|
|
|
|
|
Sociology |
4 |
4 |
8 |
|
|
|
|
|
|
|
|
Nutrition &
Dietetics |
5 |
3 |
8 |
|
|
|
|
|
|
|
|
Chemical Engineering |
|
8 |
8 |
|
|
|
|
|
|
|
|
Student Center |
|
7 |
7 |
|
|
|
|
|
|
|
|
Recreation Services |
|
7 |
7 |
|
|
|
|
|
|
|
|
Public Safety |
|
7 |
7 |
|
|
|
|
|
|
|
|
Materials Science |
1 |
6 |
7 |
|
|
|
|
|
|
|
|
Library |
|
7 |
7 |
|
|
|
|
|
|
|
|
Arts & Science |
|
7 |
7 |
|
|
|
|
|
|
|
|
Geography |
4 |
3 |
7 |
|
|
|
|
|
|
|
|
English Language
Institute |
1 |
6 |
7 |
|
|
|
|
|
|
|
|
School of Urban Affairs |
2 |
4 |
6 |
|
|
|
|
|
|
|
|
Career Services Center |
|
6 |
6 |
|
|
|
|
|
|
|
|
Animal and Food Sciences |
1 |
5 |
6 |
|
|
|
|
|
|
|
|
Institutional Resrch
& Planning |
|
6 |
6 |
|
|
|
|
|
|
|
|
Foreign Lang &
Literatures |
4 |
2 |
6 |
|
|
|
|
|
|
|
|
Cntr for Drug &
Alcohol Studies |
|
6 |
6 |
|
|
|
|
|
|
|
|
Admin Serv - Financial
& Info Serv |
|
5 |
5 |
|
|
|
|
|
|
|
|
Alumni Relations |
|
5 |
5 |
|
|
|
|
|
|
|
|
Admissions Office |
|
5 |
5 |
|
|
|
|
|
|
|
|
Mathematical Sciences |
1 |
4 |
5 |
|
|
|
|
|
|
|
|
CE-Distance Learning |
|
5 |
5 |
|
|
|
|
|
|
|
|
Instructional Technology |
|
5 |
5 |
|
|
|
|
|
|
|
|
Geology |
|
5 |
5 |
|
|
|
|
|
|
|
|
Center for Disability
Studies |
|
5 |
5 |
|
|
|
|
|
|
|
|
Dining Services |
|
5 |
5 |
|
|
|
|
|
|
|
|
Delaware Ctr for Teacher
Education |
2 |
3 |
5 |
|
|
|
|
|
|
|
|
Womens Studies |
2 |
2 |
4 |
|
|
|
|
|
|
|
|
Transportation Services |
|
4 |
4 |
|
|
|
|
|
|
|
|
Business & Economics |
|
4 |
4 |
|
|
|
|
|
|
|
|
Business Administration |
3 |
1 |
4 |
|
|
|
|
|
|
|
|
Chemistry &
Biochemistry |
3 |
1 |
4 |
|
|
|
|
|
|
|
|
Museum Studies |
1 |
3 |
4 |
|
|
|
|
|
|
|
|
Medical Technology |
1 |
3 |
4 |
|
|
|
|
|
|
|
|
Collection Services |
|
4 |
4 |
|
|
|
|
|
|
|
|
Intercollegiate
Athletics Prog |
|
4 |
4 |
|
|
|
|
|
|
|
|
Art |
4 |
|
4 |
|
|
|
|
|
|
|
|
Delaware Geological
Survey |
|
4 |
4 |
|
|
|
|
|
|
|
|
Department of Nursing |
2 |
2 |
4 |
|
|
|
|
|
|
|
|
Computer & Info
Sciences |
2 |
2 |
4 |
|
|
|
|
|
|
|
|
Animal Care |
|
4 |
4 |
|
|
|
|
|
|
|
|
Electrical and Computer
Engrg |
1 |
3 |
4 |
|
|
|
|
|
|
|
|
Health and Exercise
Sciences |
2 |
2 |
4 |
|
|
|
|
|
|
|
|
Energy Conversion |
|
4 |
4 |
|
|
|
|
|
|
|
|
Univ Writing Center |
2 |
1 |
3 |
|
|
|
|
|
|
|
|
Univ Parallel-Georgetown |
1 |
2 |
3 |
|
|
|
|
|
|
|
|
Cntr for Composite
Materials |
2 |
1 |
3 |
|
|
|
|
|
|
|
|
Student Health Services |
|
3 |
3 |
|
|
|
|
|
|
|
|
Sm Business Develop
Center |
|
3 |
3 |
|
|
|
|
|
|
|
|
Fac Mgmt-Grounds
Services |
|
3 |
3 |
|
|
|
|
|
|
|
|
Agriculture
Research/Education Ctr |
|
3 |
3 |
|
|
|
|
|
|
|
|
Procurement Services |
|
3 |
3 |
|
|
|
|
|
|
|
|
Art History |
|
3 |
3 |
|
|
|
|
|
|
|
|
Philosophy |
1 |
2 |
3 |
|
|
|
|
|
|
|
|
Account Services |
|
3 |
3 |
|
|
|
|
|
|
|
|
DE Biotechnology
Institute (Dbi) |
|
3 |
3 |
|
|
|
|
|
|
|
|
CE-Credit Prog &
Student Serv |
|
3 |
3 |
|
|
|
|
|
|
|
|
Communication |
1 |
2 |
3 |
|
|
|
|
|
|
|
|
MALS Program |
|
3 |
3 |
|
|
|
|
|
|
|
|
Linguistics |
|
3 |
3 |
|
|
|
|
|
|
|
|
Deans Ofc Health &
Nursing Science |
|
3 |
3 |
|
|
|
|
|
|
|
|
Agriculture and Natural
Resources |
|
3 |
3 |
|
|
|
|
|
|
|
|
IT-Network & Systems
Services |
|
3 |
3 |
|
|
|
|
|
|
|
|
Asst Treas-Disb/Real
Est/Risk Mgt |
|
3 |
3 |
|
|
|
|
|
|
|
|
Internal Auditing |
|
3 |
3 |
|
|
|
|
|
|
|
|
Univ Relations |
|
2 |
2 |
|
|
|
|
|
|
|
|
Fac Mgmt-Academic
Custodial Svcs |
|
2 |
2 |
|
|
|
|
|
|
|
|
Cntr for Counsel &
Student Dev |
|
2 |
2 |
|
|
|
|
|
|
|
|
Ctr Applied Demograpy
& Survey Rsch |
|
2 |
2 |
|
|
|
|
|
|
|
|
Civil and Environmental
Engineering |
|
2 |
2 |
|
|
|
|
|
|
|
|
Internat Progs &
Spec Sessions |
|
2 |
2 |
|
|
|
|
|
|
|
|
IT User Services |
|
2 |
2 |
|
|
|
|
|
|
|
|
Recruitment &
Employment |
|
2 |
2 |
|
|
|
|
|
|
|
|
Faciladmin-Operations
Center |
|
2 |
2 |
|
|
|
|
|
|
|
|
Facilities
Administration |
|
2 |
2 |
|
|
|
|
|
|
|
|
B&E Finance |
2 |
|
2 |
|
|
|
|
|
|
|
|
Office of Vice Pres for
Admin |
|
2 |
2 |
|
|
|
|
|
|
|
|
Office of Public
Relations |
|
2 |
2 |
|
|
|
|
|
|
|
|
Military Science |
|
2 |
2 |
|
|
|
|
|
|
|
|
Graphic Communications
Center |
|
2 |
2 |
|
|
|
|
|
|
|
|
Academic Services Center |
|
2 |
2 |
|
|
|
|
|
|
|
|
Mechanical Engineering |
2 |
|
2 |
|
|
|
|
|
|
|
|
Cooperative Extension
Service |
|
1 |
1 |
|
|
|
|
|
|
|
|
Cntr for Enrgy &
Environmntl Policy |
|
1 |
1 |
|
|
|
|
|
|
|
|
DE Institute for Arts in
Ed |
|
1 |
1 |
|
|
|
|
|
|
|
|
College of Business and
Economics |
|
1 |
1 |
|
|
|
|
|
|
|
|
Foreign Lang. |
1 |
|
1 |
|
|
|
|
|
|
|
|
Chns Special Programs |
|
1 |
1 |
|
|
|
|
|
|
|
|
Agriculture-Newark Farm |
|
1 |
1 |
|
|
|
|
|
|
|
|
Ofc of Human
Resources-Director |
|
1 |
1 |
|
|
|
|
|
|
|
|
Office of Exec Vice
President |
|
1 |
1 |
|
|
|
|
|
|
|
|
Anthropology |
|
1 |
1 |
|
|
|
|
|
|
|
|
Office of the Archivist |
|
1 |
1 |
|
|
|
|
|
|
|
|
Office of the Provost |
|
1 |
1 |
|
|
|
|
|
|
|
|
Ctr for Teach
Effectiveness |
|
1 |
1 |
|
|
|
|
|
|
|
|
Employee Training &
Career Dev |
|
1 |
1 |
|
|
|
|
|
|
|
|
Office of Women's
Affairs |
|
1 |
1 |
|
|
|
|
|
|
|
|
Bartol Research
Institute |
1 |
|
1 |
|
|
|
|
|
|
|
|
American Association of
University Professors |
|
1 |
1 |
|
|
|
|
|
|
|
|
CE-Financial Services |
|
1 |
1 |
|
|
|
|
|
|
|
|
IT-University Media
Services |
|
1 |
1 |
|
|
|
|
|
|
|
|
B&E Accounting &
MIS |
|
1 |
1 |
|
|
|
|
|
|
|
|
Institute for Energy
Conversion |
|
1 |
1 |
|
|
|
|
|
|
|
|
Aff Action/Multi-Cultrl
Progs |
|
1 |
1 |
|
|
|
|
|
|
|
|
Budget Office |
|
1 |
1 |
|
|
|
|
|
|
|
|
Publications |
|
1 |
1 |
|
|
|
|
|
|
|
|
Rcf - Conference
Facilities |
|
1 |
1 |
|
|
|
|
|
|
|
|
Ctr Community Devlpmnt
& Family Prg |
|
1 |
1 |
|
|
|
|
|
|
|
|
IT-Management
Information Serv |
|
1 |
1 |
|
|
|
|
|
|
|
|
Institute for Public
Administration |
|
1 |
1 |
|
|
|
|
|
|
|
|
AAUP |
|
1 |
1 |
|
|
|
|
|
|
|
|
Fac Mgmt-Operations
& Maintenance |
|
1 |
1 |
|
|
|
|
|
|
|
|
Fac Mgmt-Heating &
Cooling Services |
|
1 |
1 |
|
|
|
|
|
|
|
|
Billing & Collection |
|
1 |
1 |
|
|
|
|
|
|
|
|
Chep - Office of the
Dean |
|
1 |
1 |
|
|
|
|
|
|
|
|
Fac Mgmt-Central Plant
Maintenance |
|
1 |
1 |
|
|
|
|
|
|
|
|
Education--Resource
Center |
|
1 |
1 |
|
|
|
|
|
|
|
|
Credit Union |
|
1 |
1 |
|
|
|
|
|
|
|
|
UD1 Flex Office |
|
1 |
1 |
|
|
|
|
|
|
|
|
Intercollegiate
Athl/Health Exe Sci |
|
1 |
1 |
|
|
|
|
|
|
|
|
Univ Gallery |
|
1 |
1 |
|
|
|
|
|
|
|
|
Univ of Delaware Press |
|
1 |
1 |
|
|
|
|
|
|
|
|
Entomology & Applied
Ecology |
|
1 |
1 |
|
|
|
|
|
|
|
|
Univ Parallel-Wilmington |
|
1 |
1 |
|
|
|
|
|
|
|
|
College of Arts and
Sciences |
|
1 |
1 |
|
|
|
|
|
|
|
|
Central Stores |
|
1 |
1 |
|
|
|
|
|
|
|
|
Vice Provost Acad &
Inter Prog |
|
1 |
1 |
|
|
|
|
|
|
|
|
Winterthur Program |
1 |
|
1 |
|
|
|
|
|
|
|
|
Grand Total |
149 |
515 |
664 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|