IT Help Center - April 2004                      
Faculty / Staff Problems by Department                      
                       
Count of Ticket# Classification                    
Department Faculty Staff Grand Total                
Residence Life 3 25 28                
School of Education 7 10 17                
Marine Studies 11 6 17                
Music 9 7 16                
Univ Development   15 15                
  3 10 13                
Psychology 1 12 13                
History 9 4 13                
CE-Prof & Noncredit Programs 1 12 13                
Biological Sciences 1 12 13                
Theatre 5 7 12                
Physical Therapy 9 3 12                
Office of Univ Registrar   12 12                
Individual & Family Studies 5 7 12                
English 8 4 12                
Consumer Studies 8 4 12                
Plant & Soil Science 5 5 10                
IT-User Services   10 10                
IT-Help Center   10 10                
Political Sci & Int Relations 3 6 9                
Physics & Astronomy 1 8 9                
Financial Aid   9 9                
Sociology 4 4 8                
Nutrition & Dietetics 5 3 8                
Chemical Engineering   8 8                
Student Center   7 7                
Recreation Services   7 7                
Public Safety   7 7                
Materials Science 1 6 7                
Library   7 7                
Arts & Science   7 7                
Geography 4 3 7                
English Language Institute 1 6 7                
School of Urban Affairs 2 4 6                
Career Services Center   6 6                
Animal and Food Sciences 1 5 6                
Institutional Resrch & Planning   6 6                
Foreign Lang & Literatures 4 2 6                
Cntr for Drug & Alcohol Studies   6 6                
Admin Serv - Financial & Info Serv   5 5                
Alumni Relations   5 5                
Admissions Office   5 5                
Mathematical Sciences 1 4 5                
CE-Distance Learning   5 5                
Instructional Technology   5 5                
Geology   5 5                
Center for Disability Studies   5 5                
Dining Services   5 5                
Delaware Ctr for Teacher Education 2 3 5                
Womens Studies 2 2 4                
Transportation Services   4 4                
Business & Economics   4 4                
Business Administration 3 1 4                
Chemistry & Biochemistry 3 1 4                
Museum Studies 1 3 4                
Medical Technology 1 3 4                
Collection Services   4 4                
Intercollegiate Athletics Prog   4 4                
Art 4   4                
Delaware Geological Survey   4 4                
Department of Nursing 2 2 4                
Computer & Info Sciences 2 2 4                
Animal Care   4 4                
Electrical and Computer Engrg 1 3 4                
Health and Exercise Sciences 2 2 4                
Energy Conversion   4 4                
Univ Writing Center 2 1 3                
Univ Parallel-Georgetown 1 2 3                
Cntr for Composite Materials 2 1 3                
Student Health Services   3 3                
Sm Business Develop Center   3 3                
Fac Mgmt-Grounds Services   3 3                
Agriculture Research/Education Ctr   3 3                
Procurement Services   3 3                
Art History   3 3                
Philosophy 1 2 3                
Account Services   3 3                
DE Biotechnology Institute (Dbi)   3 3                
CE-Credit Prog & Student Serv   3 3                
Communication 1 2 3                
MALS Program   3 3                
Linguistics   3 3                
Deans Ofc Health & Nursing Science   3 3                
Agriculture and Natural Resources   3 3                
IT-Network & Systems Services   3 3                
Asst Treas-Disb/Real Est/Risk Mgt   3 3                
Internal Auditing   3 3                
Univ Relations   2 2                
Fac Mgmt-Academic Custodial Svcs   2 2                
Cntr for Counsel & Student Dev   2 2                
Ctr Applied Demograpy & Survey Rsch   2 2                
Civil and Environmental Engineering   2 2                
Internat Progs & Spec Sessions   2 2                
IT User Services   2 2                
Recruitment & Employment   2 2                
Faciladmin-Operations Center   2 2                
Facilities Administration   2 2                
B&E Finance 2   2                
Office of Vice Pres for Admin   2 2                
Office of Public Relations   2 2                
Military Science   2 2                
Graphic Communications Center   2 2                
Academic Services Center   2 2                
Mechanical Engineering 2   2                
Cooperative Extension Service   1 1                
Cntr for Enrgy & Environmntl Policy   1 1                
DE Institute for Arts in Ed   1 1                
College of Business and Economics   1 1                
Foreign Lang. 1   1                
Chns Special Programs   1 1                
Agriculture-Newark Farm   1 1                
Ofc of Human Resources-Director   1 1                
Office of Exec Vice President   1 1                
Anthropology   1 1                
Office of the Archivist   1 1                
Office of the Provost   1 1                
Ctr for Teach Effectiveness   1 1                
Employee Training & Career Dev   1 1                
Office of Women's Affairs   1 1                
Bartol Research Institute 1   1                
American Association of University Professors   1 1                
CE-Financial Services   1 1                
IT-University Media Services   1 1                
B&E Accounting & MIS   1 1                
Institute for Energy Conversion   1 1                
Aff Action/Multi-Cultrl Progs   1 1                
Budget Office   1 1                
Publications   1 1                
Rcf - Conference Facilities   1 1                
Ctr Community Devlpmnt & Family Prg   1 1                
IT-Management Information Serv   1 1                
Institute for Public Administration   1 1                
AAUP   1 1                
Fac Mgmt-Operations & Maintenance   1 1                
Fac Mgmt-Heating & Cooling Services   1 1                
Billing & Collection   1 1                
Chep - Office of the Dean   1 1                
Fac Mgmt-Central Plant Maintenance   1 1                
Education--Resource Center   1 1                
Credit Union   1 1                
UD1 Flex Office   1 1                
Intercollegiate Athl/Health Exe Sci   1 1                
Univ Gallery   1 1                
Univ of Delaware Press   1 1                
Entomology & Applied Ecology   1 1                
Univ Parallel-Wilmington   1 1                
College of Arts and Sciences   1 1                
Central Stores   1 1                
Vice Provost Acad & Inter Prog   1 1                
Winterthur Program 1   1                
Grand Total 149 515 664