| IT
Help Center - April 2003 |
|
| Tickets handled by IT
Group |
|
| |
|
| Count of Ticket# |
|
| AllAsgn |
Total |
| helpdesk |
281 |
| us-nichols |
117 |
| tsc-staff |
108 |
| us-anderer |
36 |
| us-textedit |
25 |
| us-devry |
23 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS |
21 |
| us-langmathgraf |
16 |
| access |
16 |
| NSS-TS |
15 |
| us-anderer/ us-tsc |
13 |
| NSS-TS/ helpdesk |
13 |
| us-nichols/ us-tsc |
10 |
| mis-fis |
10 |
| us-tsc |
9 |
| us-anderer/ us-writers |
8 |
| us-anderer/ RCC |
8 |
| access/ NSS-TS/ access |
8 |
| kate |
7 |
| us-webct |
6 |
| access/ us-anderer |
6 |
| us-nichols/ helpdesk |
5 |
| mis-sis |
5 |
| access/ us-anderer/
access/ NSS-TS |
4 |
| access/ NSS-TS/
us-anderer |
4 |
| judi |
4 |
| helpdesk/ us-nichols |
4 |
| us-nichols/ NSS-TS/
us-nichols |
3 |
| us-anderer/ us-nichols |
3 |
| us-anderer/ helpdesk |
3 |
| us-writers |
2 |
| access/ NSS-TS/ access/
NSS-TS/ access |
2 |
| us-nichols/
us-langmathgraf |
2 |
| us-nichols/ NSS-TS |
2 |
| us-devry/ NSS-TS |
2 |
| access/ NSS-TS/
us-anderer/ access/ us-anderer/ access/ NSS-TS |
2 |
| tsc-staff/ tsc-staff |
2 |
| helpdesk/ us-anderer |
2 |
| access/ NSS-TS |
2 |
| access/ us-anderer/
access/ NSS-TS/ access/ NSS-TS |
2 |
| mis-hrs |
2 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access/ NSS-TS |
2 |
| lynam |
2 |
| khirsch |
2 |
| access/ us-nichols |
2 |
| helpdesk/ us-nichols/
us-tsc |
2 |
| V-mail/ helpdesk |
1 |
| helpdesk/ us-textedit/
helpdesk/ us-nichols |
1 |
| helpdesk/ us-tsc |
1 |
| helpdesk/ us-tsc/
helpdesk |
1 |
| helpdesk/ us-tsc/
helpdesk/ NSS-TS/ us-nichols/ us-tsc |
1 |
| access/ us-nichols/
helpdesk/ access/ NSS-TS |
1 |
| access/ Tel-Serv |
1 |
| helpdesk/
us-langmathgraf/ NSS-TS/ us-langmathgraf |
1 |
| kkral/ us-webct/
us-webct |
1 |
| helpdesk/ us-devry |
1 |
| lynam/ NSS-TS |
1 |
| helpdesk/ us-anderer/
us-writers |
1 |
| helpdesk/ us-anderer/
us-tsc/ helpdesk |
1 |
| mis-rep |
1 |
| helpdesk/ us-anderer/
us-tsc |
1 |
| mis-trg |
1 |
| access/ NSS-TS/ Reopen/
access |
1 |
| NSS-TS/ access |
1 |
| NSS-TS/ access/ NSS-TS/
access/ NSS-TS/ access |
1 |
| NSS-TS/ access/ NSS-TS/
access/ us-anderer/ access/ NSS-TS |
1 |
| access/ NSS-TS/ access/
security-admin |
1 |
| NSS-TS/ us-anderer/
NSS-TS/ access/ NSS-TS/ helpdesk |
1 |
| NSS-TS/ us-nichols/
us-anderer |
1 |
| security-admin/ access |
1 |
| helpdesk/ us-anderer/
us-anderer/ RCC/ access/ NSS-TS/ access |
1 |
| tsc-staff/ helpdesk/
us-langmathgraf/ tsc-staff |
1 |
| helpdesk/ us-anderer/
us-anderer/ RCC |
1 |
| tsc-staff/ us-tsc/
tsc-staff |
1 |
| access/ NSS-TS/
us-anderer/ NSS-TS/ us-anderer/ NSS-TS/ access/ us-anderer/ access/ NSS-TS |
1 |
| us-anderer/ access/
NSS-TS/ access/ us-anderer/ access/ NSS-TS |
1 |
| ddyar |
1 |
| us-anderer/ helpdesk/
NSS-TS/ access/ us-anderer |
1 |
| us-anderer/ helpdesk/
us-anderer/ us-anderer/ us-writers |
1 |
| helpdesk/ NSS-TS/
helpdesk |
1 |
| us-anderer/ RCC/ access/
NSS-TS |
1 |
| us-anderer/ us-anderer |
1 |
| us-anderer/ us-anderer/
RCC |
1 |
| us-anderer/ us-anderer/
us-langmathgraf/ us-langmathgraf |
1 |
| brucer/ NSS-TS/ helpdesk |
1 |
| us-anderer/ us-nichols/
us-tsc |
1 |
| access/ us-anderer/
NSS-TS/ access/ NSS-TS/ us-anderer/ NSS-TS/ us-anderer/ access/ us-anderer/ access/ NSS-TS |
1 |
| access/ NSS-TS/
us-anderer/ access/ us-anderer/ access |
1 |
| us-anderer/ us-writers/
us-nichols |
1 |
| access/ NSS-TS/ access/
NSS-TS/ us-anderer/ access/ NSS-TS |
1 |
| us-devry/ helpdesk |
1 |
| helpdesk/ NSS-TS |
1 |
| us-devry/ NSS-TS/
us-devry/ NSS-TS |
1 |
| access/ NSS-TS/ access/
us-nichols/ access/ us-nichols/ NSS-TS/ access/ us-nichols/ NSS-TS |
1 |
| us-langmathgraf/ access/
NSS-TS/ access |
1 |
| us-langmathgraf/ NSS-TS/
helpdesk |
1 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf |
1 |
| us-langmathgraf/ RCC/
us-textedit |
1 |
| us-langmathgraf/
us-langmathgraf/ us-nichols |
1 |
| us-langmathgraf/
us-nichols |
1 |
| access/ Kate |
1 |
| access/ us-anderer/
access/ NSS-TS/ access/ NSS-TS/ access/ NSS-TS/ access |
1 |
| us-nichols/ helpdesk/
NSS-TS/ us-nichols |
1 |
| us-nichols/ helpdesk/
us-nichols/ helpdesk |
1 |
| us-nichols/ mis-fis |
1 |
| helpdesk/ mis-rep |
1 |
| us-nichols/ NSS-TS/ TECH |
1 |
| access/ us-nichols/
NSS-TS |
1 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS |
1 |
| us-nichols/ us-devry |
1 |
| helpdesk/ Kate |
1 |
| us-nichols/ us-nichols |
1 |
| us-nichols/ us-nichols/
helpdesk |
1 |
| us-nichols/ us-nichols/
us-nichols |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access |
1 |
| us-statdb |
1 |
| helpdesk/ access |
1 |
| us-textedit/ helpdesk |
1 |
| us-textedit/
present-site |
1 |
| us-textedit/
us-langmathgraf |
1 |
| us-textedit/ us-tsc |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS/ access/
NSS-TS |
1 |
| us-tsc/ helpdesk |
1 |
| access/ us-anderer/
access |
1 |
| access/ NSS-TS/
helpdesk/ access/ NSS-TS |
1 |
| us-writers/ helpdesk |
1 |
| us-writers/
us-langmathgraf/ us-writers |
1 |
| us-writers/ us-nichols |
1 |
| Grand Total |
905 |
|
|