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Overall Activity and Problem Reporting

Academic Year 2008-2009 vs. 2009-2010
Thru May 2010


Key:    prev academic year=2008-2009 Academic Year,    durrent academic year=2009-2010 Academic Year
 
Reported Problems NSRs
Total Calls Web hits

Overall statistics base data academic year to date by month

Current Monthly Reports
All Reported Problems    (this month last year vs. this year)
Problems by User Classification
Faculty/Staff Problems by Department
Problem Category Details
      (the Remedy problem-types summarized within each category)
IT Documentation - monthly webpage hits
Archived Statistics - Academic Years 2002-2010



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