Register your Ethernet (wired) Connection:
- Disable your wireless card, if you have one. This will prevent network conflicts.
| Windows Vista |
Windows XP |
Mac OS X |
- Click Start, click Control Panel, click Network and Sharing Center, and then click View Status
for the Wireless Connection.
- Click Disable.
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- Click Start, click Control Panel, click Network and Internet Connections, and then click Network
Connections.
- Right-click Wireless Network Connection and then click Disable.
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- Click on the Airport icon
and select Turn Airport Off.
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- Plug your Ethernet cable into your computer's Ethernet connection and the Ethernet jack in the wall.
- Open your Internet browser (Firefox, Internet Explorer, etc).
If your browser is trying to load a home page outside of the UD network, hit "Stop"
or the x icon in Internet Explorer, and type in the address:
www.udel.edu/network and hit Enter.
- If you can't bring up www.udel.edu/network, see
IP Release/Renew.
- Login and choose Register a computer for Internet access.
If security problems are detected, follow instructions to resolve them.
- In the Description, enter "ethernet" along with any other descriptors to identify your computer.
- Follow through the wizard and you will receive
confirmation that your computer's network card was successfully registered.
Faculty/Staff: Ask your Computer Support person whether you should enter a
dedicated IP address.
- Wait about 30 minutes and reboot the computer. Complete steps at IP Release/Renew
below, and you should have full access to the Internet.
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Register the Wireless connection, if you have one:
- Go to a UD-wireless area.
(Note that wireless access is NOT guaranteed in Residence rooms; only in Residence lounges.)
- If you disabled your wireless card in Step 1-A, re-enable it now by clicking Enable in the Windows instructions above
OR Turn Airport On (Macintosh). If you need to configure a new wireless card, see
www.udel.edu/it-us/wireless/setupandusage.html.
- Open your Internet browser (Firefox, Internet Explorer, etc).
If your browser is trying to load a home page outside of the UD network, hit "Stop"
or the x icon in Internet Explorer, and type in the address:
www.udel.edu/network and hit Enter.
- Login and choose Register a computer for Internet access.
- In the Description, enter "wireless" along with any other descriptors to identify your computer.
- Follow through the wizard and you will receive
confirmation that your computer's network card was successfully registered.
Faculty/Staff: Ask your Computer Support person whether you should enter a
dedicated IP address.
- Wait about 30 minutes and reboot the computer.
- Complete steps at IP Release/Renew below, and you should have full access to the Internet.
- When using the Ethernet connection, disable the wireless card to prevent network conflicts.
If you can't bring up the web page www.udel.edu/network,
OR you can't connect to the Internet after registering your computer:
| Windows Vista |
Windows XP |
Mac OS X |
- Click on the Start Button which places your cursor in the Start-Search box.
- Type cmd and hit Shift-Ctrl-Enter.
- When prompted "Windows needs your permission to continue", choose Continue
to receive the black command prompt window.
- On the command line in the black window, type
ipconfig /release (one space before /)
- Then type
ipconfig /renew
(one space before /)
The system should respond with an IPv4 address of
10.x.x.x or 128.175.x.x (x is a number) under the heading
"Ethernet adapter Local Area Connection" or "Wireless LAN adapter Wireless Network Connection".
- Go to www.udel.edu/network, login and register your computer.
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- Go to the Start Button and choose Run.
- In the Open box, type
cmd and hit OK.
- On the command line in the black window, type
ipconfig /release (one space before /)
The system should respond with an IP address of
all zeros.
- Then type
ipconfig /renew (one space before /)
The system should respond with an IP address of
10.x.x.x or 128.175.x.x (x is a number).
- Go to www.udel.edu/network, login and register your computer.
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- From the Apple Menu, click System Preferences.
- Click Network.
- In the Show pop-up menu, choose Network Port Configurations.
- Uncheck the Network configuration you want to release (Built-in Ethernet or AirPort).
- Click Apply Now.
- Re-check the box to turn the configuration back on and click Apply Now.
- Go to www.udel.edu/network, login and register your computer.
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If you still can't connect, see
Troubleshooting your Ethernet connection
OR call 831-8825. Choose your residence hall area and leave a message. Your call will be returned as quickly as possible.
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