• You must be a current student registered for classes to activate your account.
• After fully activating you may immediately access UDSIS and UD e-mail.
• UDSIS, the new Student Information System, is where you view your online schedule, housing information and account details.
   

• If you don't know your UD ID or PIN, contact the Registrar's Office at 302-831-2132.

• Update emergency contact information
• Landline phone required for all Residence Hall students.
  • Like your University e-mail account, your voicemail account may be used to reach you for official University business (e.g., HelpDesk call-backs for network connection problems, etc.).
  • Set up your telephone answering voice mailbox now so we can leave you a message if you need assistance (resident students only).
  • Have a previous occupant's message on your room voice mail?    See your Hall Director to request a voice mail "re-initialization".

On-campus Students:

• Check with your RA for late-breaking connection news.
• You receive one permanent IP address for your in-room (wall) connection.
• Before connecting your computer to the campus network, make sure it is not set to share its network connection:
  Windows-Turn off Internet Connection Sharing    Macintosh- Do NOT allow computer to create networks.
• For extra help with the steps below, review the Consulting on Demand Videos: Connecting Your Computer to UDelNet.
• You must register your computer - its Ethernet card address AND wireless card address if you have one, in order to have full Internet access. If your Ethernet or wireless card is NOT registered, you will only be able to access UD pages.
• Register your Network Connection:
   
  1. Disable your wireless card, if you have one. This will prevent network conflicts.
     
     

     Windows Vista	Windows XP	Mac OS X
     Click Start, click Control Panel, click Network and Sharing Center, and then click View Status for the Wireless Connection. Click Disable.	Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections. Right-click Wireless Network Connection and then click Disable.	Click on the Airport icon and select Turn Airport Off.

     
      
  2. Register the Ethernet (wired) Connection:
      
     1. Plug your Ethernet cable into your computer's Ethernet connection and the Ethernet jack in the wall.
     2. Start your computer.
        

        New Students

        Returning Students

        Start your Internet browser and type in the address: www.udel.edu/network. If your browser is trying to load a home page outside of UD, hit "Stop" or the x icon in Internet Explorer,and type in the address above. If you can't bring up www.udel.edu/network, see IP Release/Renew. Login and choose Register a computer for Internet access. If security problems are detected, follow instructions to resolve them. Wait 30 minutes and reboot the computer. Complete steps at IP Release/Renew below, and you should have full access to the Internet.

        Are you using the same computer/ethernet card as last semester?    Complete steps at IP Release/Renew below and you should have full access to the Internet.   Are you using a different computer or Ethernet card than last semester?    Follow directions in the left column to register the ethernet card.

        
         
  3. Register the Wireless connection, if you have one:
     1. Go to your Residence Lounge. (Wireless access is not guaranteed in Residence rooms.)
     2. If you disabled your wireless card in Step A, re-enable it now by clicking Enable in the Windows instructions above OR Turn Airport On (Macintosh).
        If you need to configure a new wireless card, see www.udel.edu/it-us/wireless/setupandusage.html.
     3. Start your Internet browser and type the address: www.udel.edu/network.
     4. Login and choose Register a computer for Internet access. Wait 30 minutes and restart the computer.
     5. Complete steps at IP Release/Renew below, and you should have full access to the Internet.
     6. When using the Ethernet connection in your room, disable the wireless card to prevent network conflicts.
         
  4. IP Release/Renew
     
     

     If you can't bring up the web page www.udel.edu/network, OR you can't connect to the Internet after registering your computer: Windows Vista Windows XP Mac OS X Click on the Start Button which places your cursor in the Start-Search box. Type cmd and hit Shift-Ctrl-Enter. When prompted "Windows needs your permission to continue", choose Continue to receive the black command prompt window. On the command line in the black window, type  ipconfig /release (one space before /) Then type   ipconfig /renew (one space before /)   The system should respond with an IPv4 address of 10.x.x.x or 128.175.x.x   (x is a number) under the heading "Ethernet adapter Local Area Connection" or "Wireless LAN adapter Wireless Network Connection". Go to www.udel.edu/network, login and register your computer.   Go to the Start Button and choose Run. In the Open box, type cmd and hit OK. On the command line in the black window, type   ipconfig /release (one space before /)   The system should respond with an IP address of all zeros. Then type   ipconfig /renew (one space before /)   The system should respond with an IP address of 10.x.x.x or 128.175.x.x   (x is a number). Go to www.udel.edu/network, login and register your computer.   From the Apple Menu, click System Preferences. Click Network. In the Show pop-up menu, choose Network Port Configurations. Uncheck the Network configuration you want to release (Built-in Ethernet or AirPort). Click Apply Now. Re-check the box to turn the configuration back on and click Apply Now. Go to www.udel.edu/network, login and register your computer.   If you still can't connect, see Troubleshooting your Ethernet connection OR call 831-8825. Choose your residence hall area and leave a message. Your call will be returned as quickly as possible.

Off-campus students:

• See instructions for various ways to connect to the UD network from off campus.
• Installation / Set up Problems?   Call 831-8825.
  Specify "off-campus" and leave a message. Your call will be returned as quickly as possible.
• Wired or Wireless access when on campus with your laptop:
  • See UD's UnPlugged web site for wireless setup and configuration, along with the campus coverage map.
  • Register your laptop's wired or wireless card for full internet access.

Click here to learn how.

• Know your Security Responsibilities.
• If your computer is hacked or infected, your Residence Hall port will be turned off until the problem is resolved. Remember, you are required to use the network responsibly and abide by the Code of the Web.
• Review the Information Technologies-User Services Computer Cleaning Policy and the associated charges.

• The recommended method to read UD e-mail is UD webmail, available through any browser at the web address:   http://mail.udel.edu
  • Login - Activate Spam Filter - Set Preferences.
  • The Spam filter can be fine-tuned using White Lists and Block Lists.
  • Other questions?   See the Webmail Reference Guide.
• If your UD mail was forwarded to another account, remove e-mail forwarding:
  • Login to the University of Delaware Network.
  • Choose "Forward your E-mail". Your current forwarding information will be listed.
  • Choose "Remove forwarding".
• New Students:   Your UDelNet account provides you with a UD e-mail address which is used for official University communications.
  

• UDeploy is the site for downloading UD-licensed and customized software, including web browsers and utilities.
• Download SSH Secure Shell software to connect to central systems. After downloading, see instructions for installation and use.

• Computer Security at UD
• Campus Public computing sites
• Consulting on Demand Videos: Connecting Your Computer to UDelNet.
• Helpful URLs, phone numbers and e-mail addresses
  • Installation / Set up Problems?   Call 831-8825. Choose your residence hall area or specify "off-campus" and leave a message. Your call will be returned as quickly as possible.
  • General Computer Problems?   Call the IT Help Center at 831-6000 or visit our web site - www.udel.edu/help.
• MyCourses - UD's online course management system using WebCT. Check out Student Resources for additional help.
• Student Guide to UD Policies
• The Technology Solutions Center for recommendations on buying or bringing a computer to UD, along with purchasing specially-priced hardware/software.
• UDeploy Software Distribution
• UDSIS Student Help
• These two documents define the responsibilities and rules governing UD Network usage:
  • Code of the Web
  • Responsible Use of the Campus Network