E-mail Help

To read your University e-mail, you must have:

1. An Active E-mail Account
    
   • New Students/Faculty/Staff:   Read about and Activate your UDelNet Account.    (UD PIN required for Account Activation.)
   • After activating your account, you may immediately access UD e-mail.
      
2. A Program that allows you to read and send e-mail
    
   • The University of Delaware provides support and assistance for the e-mail software listed below.
   • Other e-mail programs may be used, but the University cannot provide assistance for them.
      

     Software NOT requiring prior computer configuration
     Webmail Direct	- UD's preferred e-mail client, accessible through any Internet web browser at  http://mail.udel.edu.         How to Use Webmail Direct First-time users:  Review webmail preferences. By default, the E-mail spam filter is on. Check your Junk Mail folder daily to verify that valid mail has not been misdirected there.
     Pine	- runs on UD's central e-mail server, accessible from any internet-connected computer.         How to Use Pine
     Software requiring configuration on your computer/device
     Thunderbird mail	Windows Configuration    Mac Configuration
     Mac OS X mail	Configuration
     Smartphones	Configuration

     
     
     Students may forward their UD mail to another e-mail account, however read these warnings.

Frequently requested e-mail functions:

• Activate UD's SPAM filter - Log In and Set Preferences.
  The Spam filter can be fine-tuned using white lists and block lists.
• Change your UDelNet password for UD central systems    (Login required)
• Display E-mail Full headers:  in popular e-mail software     in UD webmail
• E-mail Safe Practices
• Forward e-mail to another account    (Login required)
  • Remove e-mail forwarding    (Login, choose "Forward your Email" & "Remove your current forwarding")
• Mailing lists on UD central systems
• Prepare e-mail before an extended leave from campus
• Report SPAM
• UD's Dropbox - to exchange files too large to send by e-mail
• UD's P.O.Box - to send messages to lists of students (class rosters, major mailing lists, minor mailing lists, etc.)
• Vacation messages     (sets an automatic "away" message when not reading e-mail)

Need Additional Help?

Please complete an IT Help Request Form or contact the IT Help Center.