E-mail Help

To read your University e-mail, you must have:

1. An Active E-mail Account
    
   • New Students/Faculty/Staff:   Read about and Activate your UDelNet Account.    (UD PIN required for Account Activation.)
   • After activating your account, you may immediately access UD e-mail.
      
2. A Program that allows you to read and send e-mail
    
   • The University of Delaware provides support and assistance for the e-mail software listed below.
   • Other e-mail programs may be used, but the University cannot provide assistance for them.
      

   Software NOT requiring prior computer configuration
   Webmail Direct	- UD's preferred e-mail client, accessible through any Internet web browser at  http://mail.udel.edu.         How to Use Webmail Direct First-time users:  Complete this one-time setup to establish preferences and activate the E-mail spam filter. Once activated, check your Junk Mail folder daily to verify that valid mail has not been misdirected there.
   Pine	- runs on UD's central e-mail server, accessible from any internet-connected computer.         How to Use Pine
   Software requiring configuration on your computer
   Thunderbird mail	Windows Configuration    Mac Configuration
   Mozilla 1.7x	- The UD-customized version of Mozilla for Windows is available for download from  UDeploy software distribution.      Windows Reference       Mac information
   Mac OS X mail	Configuration

   
   
   Students may forward their UD mail to another e-mail account (like AOL or hotmail - see "Frequently requested functions" below), however consider these warnings:
   1. Forwarded mail is NOT secure once it leaves the University's mail server.
   2. Some faculty members require class mail to be sent from a student's UD mail account.
   3. Make sure AOL controls or Hotmail/Yahoo filters do not filter UD e-mail to a Junk mail folder.
   4. Send a test e-mail to your UD address and verify that you have received it in your other account.
   5. More information on forwarding

Frequently requested e-mail functions:

• Activate UD's SPAM filter - Log In and Set Preferences.
  The Spam filter can be fine-tuned using white lists and block lists.
• Change your UDelNet password for UD central systems    (Login required)
  
• Display E-mail Full headers:  in popular e-mail software     in UD webmail
• E-mail Safe Practices
• Forward e-mail to another account    (Login required)
  
  • Remove e-mail forwarding    (Login, choose "Forward your Email" & "Remove your current forwarding")
• Mailing lists on UD central systems
• PINE mail in "Read-only" mode?
• Prepare e-mail before an extended leave from campus
• Report SPAM
• Vacation messages     (sets an automatic "away" message when not reading e-mail)

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