Norine Watson's cv

Norine K. Watson, RN, MSN, CNAA, ABC nowatson@nemours.org
Education:
1997	Master of Science in Nursing, University of Delaware, Gerontological Clinical Nurse Specialist.
1993	Bachelor of Science in Nursing, University of Delaware, Newark, DE.
1981	Associate Degree of Nursing Delaware Technical and Community College, Stanton, DE.

Certification/Licensure:

Delaware , Registered Nurse – L1-0014268, expires 02/28/07
ANCC, Certified Nurse Administrator, Advanced - 2006002100, expires 5/19/2011

Employment Record:

August 2005
Director of Nursing Excellence
A. I DuPont Hospital for Children, Nemours

April 2003 Program Manager for Magnet Designation
Christiana Care Health System
Responsibilities include: Chair Magnet Action Team, Magnet Communications, Organization/authoring the documentation, Promotion of nursing excellence, through clinical advancement, nursing research, shared governance and leadership advancement. Development of the Magnet Ambassadors, Organized and hosted the Magnet site visit.

Dec. 2000
Corporate Manager
Service Excellence, Christiana Care Heatlh System
Directing Christiana Care's Unsurpassed Excellence program. Supporting the management team as they develop and implement strategies to measure and exceed the expectations of their customer groups. Interpreting and implementing strategies using patient satisfaction data (Press Ganey, Inc.). Leading the system to intensively focus on specific behaviors within our service standards to move Christiana Care even more fully to culture of service and caring. Directing management rounds, convening Operational Performance Improvement Team, Writing the annual appraisal for the operational divisions of Christiana Care. Coordinated system-wide smoking cessation program.

Oct. 1999
Program Manager
Operational Improvement and Measurement, Christiana Care Health System
Assisting the management team to write and implement plans to improve service to their customer groups, convening Christiana Care's Operational Performance Improvement team, assisting managers to interpret and use patient satisfaction data (Press Ganey, Inc.).

May 1997 Senior Clinical Data Analyst
Performance Improvement, Christiana Care Health System
Responsibilities include: JCAHO preparation, case review with Chairman, Department of Medicine, refinement of event collection system incorporating Continuum of Care Coordinators, system administrator for the Atlas data base. Use of Microsoft Office applications. Focused study development/completion. System wide Performance Improvement initiatives.

Jan. 1995 Staff Development Specialist
Medical Nursing, Medical Center of Delaware
Responsibilities included: Maintaining nursing standards, interdepartmental collaboration for process improvement, nursing orientation, preceptor development, implementation of new products, forms and equipment, support of care delivery changes, staff support for use of computer applications.

May 1994 Nurse Educator
Department of Education and Nursing Research, Medical Center of Delaware
Responsibilities included: Orientation, preceptor development, preceptor newsletter Preceptor Perspectives, incorporating Nurse Technicians into critical care, computer instructor for nursing staff members and affiliate faculty.

Sept. 1993 Clinical Educator
5A and 5C Christiana Hospital, Medical Center of Delaware
Responsibilities included: Unit based orientation, preceptor development, Quality improvement team member, Med/Surg Orientation facilitator, VAD certification, computer resource for implementation and subsequent activations.

Nov. 1988 Unit Instructor
5A Christiana Hospital, Medical Center of Delaware
Responsibilities included: Unit based orientation, new product implementation, Med/Surg class day instructor, designing and completing quality improvement monitors, staff resource, supporting staffing needs.

Sept. 1981 - Sept. 1987 Staff Nurse
Christiana Hospital, Delaware and Overlook Hospital, New Jersey.
Responsibilities included: Care of the medical/renal patients, cardiac catheterization and angioplasty patient education, preceptor for new staff members, unit based process standard committee, Charge Nurse, Unit Coordinator and District Leader roles.

Professional Activities/Research:

   - Co-Investigator – Nursing Administrative Research Study, What effect does organizational characteristics, professional nurse autonomy and caring relationships have on nurses’ job satisfaction?
   - Co-Editor DNA Reporter 2004/2005
   - Guest Editor DNA Reporter, Spring 2004
American Organization of Nurse Executives
American Nurses Association
Sigma Theta Tau International
   - Chiron Review Panel: July 2005 Chiron mentoring program
Delaware Nurses Association
   - Nominating Committee, 2004-2005
   - Board of Directors, 2005
   - State of Delaware Nursing Excellence Program Planning Committee, 2005

Posters and Presentations:

Promoting Physician Ambassadors for Nursing Excellence, AONE 2005 Annual Meeting (2nd place Outstanding Poster award)
Smoking Cessation, A System’s Approach – Asthma conference 2003
What Administration Expects of the Nurse Leader – Delaware Nurses Association, Nov. 2000.
Precepting for Unsurpassed Excellence (Preceptor Workshop, Christiana Care)
Developed the Adverse Drug Reaction reporting system
Pain Management w/s - The Nurse's Role in Managing Pain in Older Adults
Mallwalker's breakfast program - Older Adults Using Medications Safely
Coordinated series of Health Promotion Programs at Newark Senior Center
Adverse Drug Reaction - American Hospital Pharmacy Conference, Dec. 1996
Adult Code Blue Response - Trends in Critical Care, Oct. 1995
Preceptor Development - Nursing Staff Development Conference, May 1994

Publications:

Caring Equals Excellence in Nursing, DNA Reporter, Aug.-Oct. 2005.
Contributed to Magnet Status: Assessing, Pursuing, and Achieving Nursing Excellence, author, Marian C. Turkel, 2004, HCPRO.
Shared Decision Making - One Nursing Department's Journey, DNA Reporter, February 2004
Transgenerational Health Promotion, Holistic Nursing Practice, January 2000.
Education in the Next Millenium, DNA Reporter, Dec. 1997.
Delegation...An Essential Skill Required to Practice Nursing Today, DNA Reporter, Feb.-Apr. 1997
Hickman Catheter Care, Nursing Spectrum, Sept. 1995

Honors and Special Achievements:

Delaware Super Nurses, Delaware Today, December 2004.
Nursing Leadership Award, Christiana Care Health System, 2004
Sigma Theta Tau, International, Chiron Mentorship, 2004
Sigma Theta Tau, Beta Xi Chapter, Membership, Nov. 1993.
Excellence in Nursing Education Award, Medical Center of Delaware, May 1992.

Comments, suggestions, or requests to ud-geriteach@udel.edu.
"http://www.udel.edu/geriteach/nkw-cv.html"
Last updated July 3, 2006.
Copyright Norine Watson, 1998.

Certification/Licensure:
	Delaware , Registered Nurse – L1-0014268, expires 02/28/07 ANCC, Certified Nurse Administrator, Advanced - 2006002100, expires 5/19/2011

Employment Record:
August 2005	Director of Nursing Excellence A. I DuPont Hospital for Children, Nemours
April 2003	Program Manager for Magnet Designation Christiana Care Health System Responsibilities include: Chair Magnet Action Team, Magnet Communications, Organization/authoring the documentation, Promotion of nursing excellence, through clinical advancement, nursing research, shared governance and leadership advancement. Development of the Magnet Ambassadors, Organized and hosted the Magnet site visit.
Dec. 2000	Corporate Manager Service Excellence, Christiana Care Heatlh System Directing Christiana Care's Unsurpassed Excellence program. Supporting the management team as they develop and implement strategies to measure and exceed the expectations of their customer groups. Interpreting and implementing strategies using patient satisfaction data (Press Ganey, Inc.). Leading the system to intensively focus on specific behaviors within our service standards to move Christiana Care even more fully to culture of service and caring. Directing management rounds, convening Operational Performance Improvement Team, Writing the annual appraisal for the operational divisions of Christiana Care. Coordinated system-wide smoking cessation program.
Oct. 1999	Program Manager Operational Improvement and Measurement, Christiana Care Health System Assisting the management team to write and implement plans to improve service to their customer groups, convening Christiana Care's Operational Performance Improvement team, assisting managers to interpret and use patient satisfaction data (Press Ganey, Inc.).
May 1997	Senior Clinical Data Analyst Performance Improvement, Christiana Care Health System Responsibilities include: JCAHO preparation, case review with Chairman, Department of Medicine, refinement of event collection system incorporating Continuum of Care Coordinators, system administrator for the Atlas data base. Use of Microsoft Office applications. Focused study development/completion. System wide Performance Improvement initiatives.
Jan. 1995	Staff Development Specialist Medical Nursing, Medical Center of Delaware Responsibilities included: Maintaining nursing standards, interdepartmental collaboration for process improvement, nursing orientation, preceptor development, implementation of new products, forms and equipment, support of care delivery changes, staff support for use of computer applications.
May 1994	Nurse Educator Department of Education and Nursing Research, Medical Center of Delaware Responsibilities included: Orientation, preceptor development, preceptor newsletter Preceptor Perspectives, incorporating Nurse Technicians into critical care, computer instructor for nursing staff members and affiliate faculty.
Sept. 1993	Clinical Educator 5A and 5C Christiana Hospital, Medical Center of Delaware Responsibilities included: Unit based orientation, preceptor development, Quality improvement team member, Med/Surg Orientation facilitator, VAD certification, computer resource for implementation and subsequent activations.
Nov. 1988	Unit Instructor 5A Christiana Hospital, Medical Center of Delaware Responsibilities included: Unit based orientation, new product implementation, Med/Surg class day instructor, designing and completing quality improvement monitors, staff resource, supporting staffing needs.
Sept. 1981 - Sept. 1987	Staff Nurse Christiana Hospital, Delaware and Overlook Hospital, New Jersey. Responsibilities included: Care of the medical/renal patients, cardiac catheterization and angioplasty patient education, preceptor for new staff members, unit based process standard committee, Charge Nurse, Unit Coordinator and District Leader roles.

Professional Activities/Research:
	- Co-Investigator – Nursing Administrative Research Study, What effect does organizational characteristics, professional nurse autonomy and caring relationships have on nurses’ job satisfaction? - Co-Editor DNA Reporter 2004/2005 - Guest Editor DNA Reporter, Spring 2004 American Organization of Nurse Executives American Nurses Association Sigma Theta Tau International - Chiron Review Panel: July 2005 Chiron mentoring program Delaware Nurses Association - Nominating Committee, 2004-2005 - Board of Directors, 2005 - State of Delaware Nursing Excellence Program Planning Committee, 2005
Posters and Presentations:
	Promoting Physician Ambassadors for Nursing Excellence, AONE 2005 Annual Meeting (2nd place Outstanding Poster award) Smoking Cessation, A System’s Approach – Asthma conference 2003 What Administration Expects of the Nurse Leader – Delaware Nurses Association, Nov. 2000. Precepting for Unsurpassed Excellence (Preceptor Workshop, Christiana Care) Developed the Adverse Drug Reaction reporting system Pain Management w/s - The Nurse's Role in Managing Pain in Older Adults Mallwalker's breakfast program - Older Adults Using Medications Safely Coordinated series of Health Promotion Programs at Newark Senior Center Adverse Drug Reaction - American Hospital Pharmacy Conference, Dec. 1996 Adult Code Blue Response - Trends in Critical Care, Oct. 1995 Preceptor Development - Nursing Staff Development Conference, May 1994
Publications:
	Caring Equals Excellence in Nursing, DNA Reporter, Aug.-Oct. 2005. Contributed to Magnet Status: Assessing, Pursuing, and Achieving Nursing Excellence, author, Marian C. Turkel, 2004, HCPRO. Shared Decision Making - One Nursing Department's Journey, DNA Reporter, February 2004 Transgenerational Health Promotion, Holistic Nursing Practice, January 2000. Education in the Next Millenium, DNA Reporter, Dec. 1997. Delegation...An Essential Skill Required to Practice Nursing Today, DNA Reporter, Feb.-Apr. 1997 Hickman Catheter Care, Nursing Spectrum, Sept. 1995
Honors and Special Achievements:
	Delaware Super Nurses, Delaware Today, December 2004. Nursing Leadership Award, Christiana Care Health System, 2004 Sigma Theta Tau, International, Chiron Mentorship, 2004 Sigma Theta Tau, Beta Xi Chapter, Membership, Nov. 1993. Excellence in Nursing Education Award, Medical Center of Delaware, May 1992.