All payments to the student account are due by the semester's initial payment due date, but we understand that many students will be utilizing various financial resources, such as outside scholarships or loans, employee tuition benefits, payments from both parents, etc., to meet their financial obligations.
The following information will guide you through this process. Be sure to read through each step for important information and click on the highlighted headings for more details on each step.
Step 1: Review Pending Financial Aid – Financial aid that has not yet been disbursed to the student account is known as pending aid.
In most cases, pending aid is placed on an account prior to the start of the term and reduces the balance required at that time. (Actual disbursement of financial aid funds happens within 2-weeks of each semester's start of classes.) You can review your pending aid from the “Pending aid” column on the “Make a Payment” page in My Finances.
You must complete any requirements for disbursement of financial aid funds before the awards can be credited to your account. These will be listed on your "To do list" on My Finances and UDSIS. If these requirements are not completed within 45 days of the funds being offered, they will no longer reflect as pending aid and will no longer reduce your balance. You would still be eligible for the offered financial aid, but you would need to complete all disbursement requirements from the To Do list to have them reinstated
Step 2: Adjust Your Balance Due - Report Additional Credits – This step allows you to report to us other credits such as outside scholarships, employee tuition benefit, loans, veterans benefits, etc. that are not yet on your account but that you have secured to pay the balance.
Reporting additional credits in My Finances enables you to reduce the amount you intend to pay by indicating what aid is not yet reflected on your student account. To do this, you should click on the pencil icon under the “Additional credits” column on the “Make a payment” page in My Finances. Then you will be asked to indicate the type, amount, and any other relevant information regarding the award.
Once you have provided the above information, you must click the “Submit” button on the bottom of the additional credit pop up window. For this information to be saved, you must then complete the payment process by clicking the “Next Step” button and paying any residual amount, whether it is a full semester’s payment or the Installment Payment Plan (explained in greater detail in Step 3) amount.
Be sure these additional resources—the actual payments—have been sent to the University and placed into your account by the start of classes. If not, you may be included in the installment payment plan and/or incur late payment penalties.
If those additional credits you previously reported have not been received, and you still expect them, you must report additional credits each time a payment is made.
Common Examples of Additional Credits:
Parent PLUS Loan: If you have just applied for a Parent Plus loan, you may report the semester amount to adjust the balance until the loan shows as pending aid or is disbursed.
Third Party Sponsor: If you have an organization funding all or part of your education and the sponsor wishes to be billed directly, we consider this a Third Party Sponsor. The Sponsor should provide you with a sponsorship voucher or letter of credit authorizing the University to invoice them for any applicable tuition/fees. Click here for additional information.
Nursing Deferred Employee Benefit: If you are a nurse enrolled in the UD RN to BSN, RN to MSN, or MSN program and your employer offers tuition benefits that will allow you to be reimbursed after grades are submitted, we will grant authorization to defer payment until 30 days after grades are received to allow time for that reimbursement. Please review these instructions.
Step 3: Completing the Payment Process – Review your balance after taking into consideration any pending aid and additional credits reported, select a complete payment or installment payment, then pay with online check or credit card, or tell us you are sending a check.
If your entire balance is being covered by pending aid and/or reported credits, your account is considered financially clear, or in good financial standing, for that payment due date.
Otherwise, from the “Make a payment” page, you will now be able to view your adjusted balance (original balance less any pending aid or additional credits reported). You will also have the option in the “Payment” column to make full payment or an Installment Plan payment to spread your payment out over several months (a $50 installment plan fee applies for each semester you choose this option).
If you wish to add any additional amount to the Student's Flex Account, you may do so after clicking “Next Step”.
Once you have the payment amount set, choose how your payment will be made. You can indicate that you are paying online via online check or credit card (the most convenient option) or that you will be mailing a check for your balance. Note that credit card payments incur a service charge (2.75% Domestic / 4% International).
Finally, you will either be provided with a remittance slip for mailed payments, or the system will prompt you to enter your banking information to do a direct debit from a checking or savings account or will prompt you for your credit card information.