Office Hours: TR 9:30-10:30 / Other hours by appointment, telephone, E-mail Please note: I will use E-mail to communicate with the class & individuals. Classes: BUAD-428 Section 10 TR 12:30 - 1:45 BUAD-810 Section 50 T 7:00 - 10:00 Required Text: Management Systems: A Global Perspective, Cavaleri & Obloj, Wadsworth Publishing, 1993 Course Goals and Objectives Goals: Prepare students to recognize and define management problems from a systems perspective Prepare students to use information more effectively in organizations Objectives: What students should be able to do after the course: 1. Describe organizational activities from a system perspective; 2. Analyze complex organizational situations and define the issues from a systems view; 3. Appreciate the value of information and information systems in organizations; 4. Identify the information needs required to resolve organizational problems; 5. Search out useful information for themselves.
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Management Systems Schedule
WEEK DATE TOPIC ASSIGNMENT * written assignment due __________________________________________________________________________ Part I: Systems Thinking 1 SEP 5 Introduction 2 SEP 10 Systems Thinking McCann: Design Principles Cavaleri: Chapters 1 & 4 SEP 12 * E-mail message 3 SEP 17 Global Systemic Cavaleri: Chapter 2 Framework SEP 19 * WEB page 4 SEP 24 Dynamic Dimensions Cavaleri: Chapter 3 SEP 26 5 OCT 1 International Joint Seminar OCT 3 International Joint Seminar * Integrative Question Part II: Systems Approaches 6 OCT 8 Hard Systems Cavaleri: Chapter 5 Soft Systems Cavaleri: Chapter 6 OCT 10 Soft Systems Cavaleri: Chapter 6 Cybernetics Cavaleri: Chapter 7 Part IV: Integrative Approaches 7 OCT 15 Sociotechnical Design Cavaleri: Chapter 13 System Dynamics Cavaleri: Chapter 14 OCT 17 * Career essays (include resume) 8 OCT 22 International Joint Seminar Part III: Systemic Tools OCT 24 Strategy & Structure Cavaleri: Chapters 8 & 9 * Integrative Question 9 OCT 29 Procedures Cavaleri: Chapter 10 OCT 31 Culture Cavaleri: Chapter 11 10 NOV 5 ***Election Day*** No class NOV 7 International Joint Seminar 7:00 p.m. No class at regular time NOV 8 International Joint Seminar 7:00 p.m. 11 NOV 12 International Joint Seminar NOV 14 International Joint Seminar 7:00 p.m. No class at regular time NOV 15 International Joint Seminar 7:00 p.m. 12 NOV 19 Debate: Materials handed out in class NOV 21 Leadership Cavaleri: Chapter 12 13 NOV 26 The Future Cavaleri: Chapter 15 NOV 27 - DEC 2 *** THANKSGIVING BREAK *** 14 DEC 3 Presentations DEC 5 Presentations 15 DEC 10 Conclusion DEC 12 - 20 *** Reading Days and Final Exams ***
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Management Systems Course Requirements
GRADING Class Participation 20 Group Seminar (incl peer eval) 15 Grp Paper/Present (incl peer eval) 20 International Joint Seminar 15 Integrative Questions 30 100 Assuming no unusual circumstances, letter grades relate to course points according to the table below. 93.0-100 = A 77.0-79.9 = C+ 60.0-62.9 = D- 90.0-92.9 = A- 73.0-76.9 = C 59.9 & less = F 87.0-89.9 = B+ 70.0-72.9 = C- 83.0-86.9 = B 67.0-69.9 = D+ 80.0-82.9 = B- 63.0-69.9 = D Class participation is important to the success of this course. It can take a variety of forms including thought-provoking questions and/or briefly sharing experiences that relate to the topics under discussion. There will be an emphasis on current topics reported in popular business publications, such as the Wall Street Journal, BusinessWeek, and Fortune. You should have ready access to at least one of the popular business daily or weekly publications. We will take time each class period to discuss relevant articles. Your comments can and should facilitate everyone's learning. Please note that attendance alone does not consitute participation. You will receive feedback on your class participation performance from the instructor at least once during the semester. We will discuss class participation along with the other grading components in class. One reminder, disruptive behaviors such as arriving to class late and talking to a limited group of classmates during lectures or class discussions will adversely affect this portion of one's grade. Integrative questions will be used in this course instead of traditional exams. General questions which require students to synthesize course material in order to respond seem to help students gain greater insight into the topics covered. Three integrative questions will be due during the semester, as indicated on the syllabus. The group seminar, the group paper and presentation, and the International Joint Seminar will be discussed in class and specific grading criteria be developed as part of the course content.
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Management Systems Course Policies
If you have a problem that affects your ability to attend class or, more importantly, complete your assignments (you're sick, someone close to you is seriously ill), let the instructor know before the class or no later than 24 hours after the class. It is much easier to grant an extension on an assignment or to arrange an alternate due date, if necessary and warranted, before the due date has passed than it is to try to rectify the situation fairly after the fact. Graded assignments, including integrative questions, may not be made up (your grade will be zero) if the instructor has not been notified within 24 hours of the scheduled due date. If the assignment is a group assignment, please be sure that you notify and make arrangements with your group also. Missed classes are your problem regardless of the reason. Important scheduling and assignment announcements may be made in class. Also, be aware that in the event of disagreement, lecture notes take precedence over the text material. You have the responsibility to be in class to get assignments, notes, and announcements, or to have reliable sources in the class, other than the instructor, from whom you can obtain the information. Waiting several days (especially in a Tuesday-Thursday class) to ask the instructor may not be an adequate solution. In most instances, e-mail is the fastest and most sure way of reaching the instructor. However, in the event that you try to reach the instructor through the Business Administration Department secretaries, please be civil and polite to them. Contrary to what you may think, secretaries are important people who can be very helpful when approached with respect. If you have created a problem for yourself, it is not anyone else's fault, nor is it anyone else's responsibility to provide a solution. Do not assume that because you inform the instructor beforehand that y ou are going to miss a class that you have been "excused". As far as I am concerned, there are no excuses; there are only consequences, some great and some small. You either attend class or you do not. You either do your work or you do not. You establish the priorities. You choose. You deal with the consequences. Consider it practice for the working world you will be entering shortly. Academic honesty is expected in this course. Be aware that plagiarism is a serious violation that will not be tolerated. Any case of apparent academic dishonesty will be referred to the Dean of Students without warning. You are encouraged to become familiar with the University's Policy of Academic Dishonesty found in the Student Guide to Policies. Copies of the Guide may be obtained in the Student Information Center, located in the Student Center, or in the office of the Dean of Students, Room 218, Hullihen Hall. The content of the Guide applies to this course. If you are in doubt regarding the requirements, please consult your instructor before you complete any requirement of the course.
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WEB Page Instructions
WEB Page Reminders
REMEMBER THAT WHAT YOU WRITE WILL BE PUBLICLY AVAILABLE. Please write a paragraph or two about yourself. The following are some suggestions. We use these topics in particular when corresponding with the Japanese students. 1. Your field of study and the career or job you hope to pursue after graduation. 2. Your favorite hobbies or special interests. 3. Where you are from and whether you commute to school or live on or near the campus during the school year. 4. What job you have now or what you did over the summer break. PLEASE USE SIMPLE ENGLISH with idioms or slang explained or made very clear. REMEMBER THAT WHAT YOU WRITE WILL BE PUBLICLY AVAILABLE. Please do not write anything that you would rather not reveal publicly about yourself. PLEASE DO NOT USE LANGUAGE OR SAY THINGS THAT COULD INSULT ANYONE.
WEB Page Template
One option for completing your WEB page is to use the template provided in class. The other option is to use the template provided on the WEB. The instructions below are for using the WEB page template provided in class.
Instructions for Using WEB Page Template
1. Access Netscape, go to URL http://www.udel.edu/eileen/webstart/students/students.html 2. Read “Policy for Student Use of Computing Resources for Home Pages” and “Guidelines for Student Home Pages” 3. Log onto copland.udel.edu. 4. Type mkdir public_html (enter) then Type chmod a+X public_html (enter) next Type cd public_html (enter) 5. Create your web page by using the text editor called pico. Type pico index.html (enter) then type in the WEB page template provided in class. When you are done, save the file as index.html 6. Type chmod 644 * 7. To view your WEB page, go to URL http://udel.edu/~your_username/ 8. To change your WEB page, just log onto copland.udel.edu, type cd public_html, then type pico index.html, make your changes and save the those changes in the index.html file. In windows you can toggle between copland and netscape to immediately view your changes. Remember to RELOAD your index.html file in netscape, otherwise you will still see the old index.html file.
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