Homestay Coordinator's
Duties
- Conduct interviews and home inspections of all current families
participating in the program. The interview covers topics such as
family lifestyle, family members, preferences, pets, capacity, availability,
and guidelines. The home inspection includes things such as house
location, transportation options, as well as bedroom, bathroom, kitchen,
overall
cleanliness and safety, to verify that the home meets the minimum
required
amenities.
- Provide and process homestay applications from prospect
students.
- Match students with families based on information gathered
from student application and family records gathered from interviews
and home inspection.
- Garnering any new information and regular
feedback from families as well as students, on an ongoing basis.
Keeping them
up to date and confidential.
- Provide the families with the
information about the student(s) arriving to their home.
- Provide
the student
with the name, address, and telephone number of the family
before the student
arrival.
- Communicate any new information to the families
and student regarding the program, for example, special homestay
family events,
changes of schedule, new student arrival, etc.
- Provide
ongoing counseling, dispute resolution, and mediation for homestay
families
and students
when needed.
- The coordinator will be available to
hear any issues or
concerns by student or family about the living situation.
The coordinator will share any information given with both
student and
family,
if the coordinator feels it is necessary, even if asked
to maintain confidentiality.
The coordinator will remain neutral at all times.
- The coordinator will relocate a student to a different homestay
family in
a case
of incompatibility.