Download Quick Tours

As an administrator, you can download all language versions of all quick tours from the Cognos Global Services Web site so that users can access them locally from the Cognos portal.

If you do not have Internet access, please contact Cognos Customer Support.

Steps
  1. Go to http:/support.cognos.com/supported/en/support/downloads/cognos8/8.3/index.html.
  2. Click the link for the Quick Tours.
  3. Select the package and click Download Now.
  4. Follow the instructions in the Cognos Downloads window to download the package and extract the contents.
  5. Run the issetup file and follow the instructions in the installation wizard to install the language versions of the quick tours that you need on the Cognos gateway computer in the c8-location directory.
  1. If you install the quick tours on a single gateway in an installation with multiple Cognos gateways, edit the c8_location\webcontent\documentation\tours\crntours.html file on the other gateways and change the JavaScript string variable sToursLocation to the directory location of the gateway that contains the quick tours.