Nonprofit Management Certificate Course 2007 Brought to you by the Nonprofit Community Resource Center, a program of the Center for Community Research & Service at the University of Delaware. For additional information about the course, contact the course coordinator: Melissa Watson, MPA Center for Community Research and Service Community Service Building, Suite 812 100 West Tenth Street Wilmington, DE 19801 Email: mwatson@udel.edu Phone: 302.573.4475

Course Description

The Nonprofit Management Certificate Course consists of a 16-week program which surveys important and fundamental principles of nonprofit organization management, offered annually from February through May. The Nonprofit Management Certificate includes full-day orientation and closing sessions and 14 class meetings (see Curriculum) covering introductory management topics, for a total of 16 day-long classes.

The Orientation Session provides an overview of the program, introduces participants to one another, provides a management framework for the course content, identifies individual needs and group expectations, and initiates work groups for applying concepts and resolving problems. The strategic planning/management approach to management is emphasized in the Nonprofit Management Certificate Course and participants complete a plan to address the needs of the organization they represent as the final product of the course.

The course modules are conducted as seminar/application sessions focusing on key management issues facing nonprofit organizations. Each session consists of a lecture on a specific topic followed by individual and small group exercises which apply one or more of the concepts in the lecture to the specific problems of the participants. Outside class assignments include reading and completing exercises. The Closing Session integrates and synthesizes the program and provides a framework for applying management concepts to participant agency issues after the training is completed. Participants present their plans to improve their organizations at the Closing Session.

 

Outside class assignments include reading and completing exercises. The Closing Session integrates and synthesizes the program and provides a framework for applying management concepts to participant agency issues after the training is completed. Participants present their strategic planning assignments in the morning of the Closing Session.

Assignment Schedule

Course Policies

Attendance Policy

 

Course Textbooks

Bryson, John M. and Farnum K. Alston (2005). Creating and Implementing Your Strategic Plan: A Workook for Public and Nonprofit Organizations, 2nd Edition. San Francisco: Jossey-Bass.

Herman, Robert D (2005). The Jossey-Bass Handbook of Nonprofit Leadership & Management, 2nd Edition. San Francisco: Jossey-Bass.

February 1 - Opening Session

Opening Day Schedule

Management Issues Worksheet

February 8 - Organizational Assessment and Planning (Session 1)

Pamela Leland, Ph.D., Associate Professor, 
		Center for Community Research and Service, 
		College of Human Services, Education, and Public Policy, 
		University of Delaware 

Karen Curtis, Ph.D., Associate Professor and Policy Scientist, 
		Center for Community Research and Service, 
		College of Human Services, Education, and Public Policy, 
		University of Delaware 

Herman text:  Chapters 4, 8, 11 
Worksheets due:  14-16
Due:SVP Organizational Capacity Assessment Tool  (bring 3 copies of completed assessment to class)
Organizational Assessment and Planning Powerpoint (Leland)
Organizational Assessment and Planning Powerpoint  (Curtis, Part 1)
Program Analysis Worksheet

Links to U.S Census Bureau
UD Center for Community Research & Service Reports
UD Center for Applied Demography and Survey Research Reports
Kids Count Website
Delaware Kids Count/Families Count Website
United Way of DE Needs Assessment Summary
United Way of DE Needs Assessment (Full Text)
Delaware Association of Nonprofit Agencies (DANA)
Delaware State Government
Center on Budget and Policy Priorities
National Low Income Housing Coalition
U.S Department of Housing and Urban Development (HUD)
National Coalition Against Domestic Violence
Feminist Majority--Domestic Violence Information
Finance Project

February 15 - Class cancelled due to inclement weather

 

February 22 - Financial Oversight

Eric Fraint, President and CEO,
Your Part Time Controller

Herman text: Chapters 19 & 21
Worksheets due: 9-11 and 17-20 (brief descriptions, columns 1-2 only)
Financial Management and Reporting Handout
Financial Management and Reporting Powerpoint

March 1 and March 8 – Leadership in Nonprofit Organizations (Sessions 1 and 2)

Anita Foeman, Ph.D., Professor, 
Department of Communication Studies, 
West Chester University

Nathan Terrell, Director, 
Organizational Growth, Inc. 

Worksheets due: 1-5 (due March 1st)
Herman text:  Chapters 7 & 9
Section 4:  CEO/ED/Senior Management Team Leadership 

Session Outline

Handouts: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

March 15 - Organizational Assessment and Planning (Session 2 - Morning)
Board Governance (2:45-4:30)

Pamela Leland, Ph.D., Associate Professor, 
		Center for Community Research and Service, 
		College of Human Services, Education, and Public Policy, 
		University of Delaware 

Karen Curtis, Ph.D., Associate Professor and Policy Scientist, 
		Center for Community Research and Service, 
		College of Human Services, Education, and Public Policy, 
		University of Delaware 

Herman text: Chapter 6



Organizational Assessment and Planning
Organizational Assessment and Planning Powerpoint (Curtis, Part 2)
From Comparative Advantage to Damage Control: Clarifying Strategic Issues Using SWOT Analysis
Mapping Interactions Worksheet
Group Techniques

Board Governance
Effective Nonprofit Governance Powerpoint (Leland)
Board Governance Handouts

 

March 22 – Employee Selection  

Sonia Stamm, Director of Leadership Initiatives,
The Nonprofit Center at LaSalle University

Herman text: Chapter 23
Worksheet due:  23 

Please bring to class:

Advanced Preparation
Session Agenda
Class Materials

March 29 – Using Technology

Patricia Sine, Director,
Office of Educational Technology,
College of Human Services, Education, and Public Policy,
University of Delaware

Link to Session Materials

April 5 – Employment Law (Morning), Performance Appraisals (Afternoon)

Session 1: 
Employment Law
Martin Haverly, Attorney at Law,
Haverly Law

Renna Van Oot
Haverly Law

Herman text: Chapter 24
Employment Law Powerpoint

Session 2: 
Performance Appraisals
James Flynn, Ph.D., Assistant Professor, 
		Institute for Public Administration, 
		College of Human Services, Education, and Public Policy, 
		University of Delaware

Quick Overview of Selected Motivation Theories
Motivation and Satisfaction
Appraisal Defined
Simplifying Performance Appraisal Judgements
Common Types of Performance Appraisals
Training and Development Article
Performance Evaluation and the Law
"Human Resource Essentials" Article
Human Resource Management Case Study

April 12 - Program Management and Decision Making

Steven Peuquet, Ph. D., Director, 
		Center for Community Research & Service, 
		College of Human Services, Education and Public Policy, 
		University of Delaware 

Herman text:  Chapters 15 & 18
Worksheets: 24-26, 36 (begin due dates on a rolling basis)

Recommended reading:  Herman Chapter 20
Project Analysis and Decision Making Powerpoint
Break Even Analysis
"Cost Accounting for Non-Accountants"
Trade-Off Analysis Worksheet
Trade-Off Analysis Example
Strategic Planning Break Even Analysis Workbook

April 19 - Volunteer Management

Susan Strawbridge, Consultant
Christ Our King Church

Herman text: Chapters 13, 22, & 25

Session Outline
Unlocking the Door the Outstanding Volunteer Programming (Powerpoint)

April 26 – Advocacy

Deborah Auger, Ph.D., Associate Professor,
Center for Community Research and Service,
College of Human Services, Education and Public Policy,
University of Delaware

Herman text: Chapter 10

Session Agenda
Pretraining Assessment
Fenton Communications Article
Building Capacity Article
Reasons to Lobby Article
501(h) Election Rules
IRS Form--Elections
IRS Lobbying Letter

May 3 – Fundraising

Roberta Healey, MBA, CFRE, Farr Healey Consulting LLC

Herman text: Chapter 17
Section 7: Fund Development Association of Fundraising Professionals

Handouts: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13

May 10 - Marketing

Dottie Schindlinger, Director, Account Services
Verve Internet Solutions

Herman text: Chapter 12
Section 10: Marketing, Communications, & External Relations
Marketing Powerpoint

Marketing Handout

May 17 – Program Evaluation

Dave Rudder, Ph.D, Consultant
Rudder Consultants, LLC

Herman text: Chapters 14 & 16
Section 2:  Program Design & Evaluation
Powerpoint Presentation, Part I
Powerpoint Presentation, Part II

May 24th - Participant Presentations, Graduation & Reception