University of Delaware: The Department of Billing & Collection

Department of Billing & Collection. Providing an array of financial services, products and information for students and their families.

Holds (Service Indicators)

Holds Placed by Our Office Reason What to do
BAL Outstanding Balance Due Pay balance due or contact our office to explain why payment cannot be made
CAN Cancellation of Term Pending Pay balance due or contact our office to explain why payment cannot be made
COL Collections Pay balance due or contact our office to explain why payment cannot be made
LON Loans Call the Perkins/Nursing Loan contact in our office (302) 831-8942
NSF Returned Check Replace returned check with a cashier's check or money order and include the $25 Returned Check Fee
WOF Write Off Account Pay balance due in full to remove your account from Collections

Holds Placed by Others Reason What to do
ALC Alcoholedu Program Required Complete the AlcoholEdu Program or contact alcoholedu@udel.edu with questions
GT Transcript Hold Contact the Registrar's Office for further information at (302) 831-2131
IMM Immunization Req Not Completed Provide proof of completed immunizations or contact Student Health Services with questions (302) 831-2226
JDO, JDR, JDT Judicial Holds Contact the Judicial Affairs office for further information at (302) 831-2117
MUS Music Hold Contact Music Dept to return locker key, borrowed instrument, etc. to clear hold at (302) 831-1527
PPD Tuberculin PPD Test Required Contact Student Health Services for details at (302) 831-2226
R01 Transcript Hold Contact the Registrar's Office for further information at (302) 831-2131
UDO UD Online Hold Contact the Online Office for further information at (302) 831-8843