Library of Resources


Career Development

Title Author Medium
50 Minute Career Discovery Program Elwood Chapman Text
50 Tips for Speaking Like a Pro Terry Paulson Text
The Academic Job Search Handbook Mary Morrisheiberger and Julia Miller Vick Text
Ace the Technical Interview Michael Rothstein Text
Achieving Job Satisfaction The Editors, Crisp Publications, Inc. Text
Be True to your Future Elwood Chapman Text
Big Book of Jobs VGM Text
Building for Success in Business Chaplin Tyler Text
Career Book Joyce Lain Kannedy Text
The Career Fix-It Book Diana Pace, Ph.D. Text
Career Paths in Psychology Robert J. Sternberg Text
Career Success is Colorblind Ollie Stevenson Text
Careers for the 90s REA Text
Career Renewal Stephen Rosen and Celia Paul Text
Cracking the Wall-Women in Higher Education Administration Patricia Turner Mitchell Ph.D Text
Do What You Are Paul D. Tieger and Barbara Barron Text
Dynamite Answers to Interview Questions Caryl Rae Krannich and Ronald L. Krannich, Ph Ds Text
Dynamite Salary Negotiations Ronald & Caryl Krannich Ph.Ds Text
e-Job Hunting Eric Schlesinger and Susan Musich Text
Educator’s Guide to Alternative Jobs and Careers Ronald & Caryl Krannich Ph.Ds Text
Effective Networking Venda Raye-Johnson Text
Expanding Faculty Options Roger Baldwin et. Al. Text
The Everything Online Job Search Book Steven Graber Text
Find the Bathrooms First! Blitzer & Reynolds-Rush Text
Get a Better Job! Edward Rushlow Text
The Guide to Internet Job Searching Margaret Riley Dikel & Frances E. Roehm Text
How to Choose, Change, & Advance Your Career Lewis, Lewis, & Radlauer Text
How to Survive Your First Job (Or Any Job) Ricki Frankel and Angela J. Reddock, Esq. Text
I Got the Job! Elwood Chapman Text
Investing in Higher Education Green and McDade Test
Ironing It Out Charles P. Lickson Text
Is Your “Net” Working Anne Boe Text
Job Search that Works Rick Lamplugh Text
Job Smarts 50 Top Careers Bradley G. Richardson Text
Jobs for English Majors and Other Smart People John L. Munshauer Text
Knock ‘Em Dead 1998 Martin Yate Text
The Lotus and the Pool-How to Create Your Own Career Hilda Lee Dail Text
Network Your Way to Job and Career Success Ronald & Caryl Krannich Ph.Ds Text
The Pathfinder Nicholas Lore Text
Plan B Converting Change Into Career Opportunity Elwood Chapman Text
Reshaping Faculty Careers W. Tood Furniss Text
Staying Up When Your Job Pushes You Down Joanne Bodner and Venda Raye-Johnson Text
The Complete Job-Search Handbook Howard Figler, Ph D. Text
The Super Achievers NIBM Text
Thank You For Arguing Jay Heinrichs Text
What Color is Your Parachute? Richard Nelson Bolles Text
What’s Next? Career Strategies After 35 Jack Faluey Text
Wishcraft – How to Get What You Really Want Barbara Sher Text
You Gotta Get In The Game Billy Cox Text
You’re Hired!  Secrets to Successful job Interviews Sharon McDonnell Text
Your First Thirty Days Elwood Chapman Text


Cover Letter Writing

Title Author Medium
Cover Letters! Cover Letters! Cover Letters! Richard Fein Text
Cover Letters That Knock ‘Em Dead Martin Yate Text
Dynamic Cover Letters Katharine and Randall Hanson Text
Perfect Cover Letter Richard H. Beatty Text
Resumes and Job Search Letters for Transition Military Personnel Savio an Krannich Text


Customer Service

Title Author Medium
The Customer Comes Second  -  Put Your People First Hal F. Rosenblugh, Diane McFerrin Peters and Ray J. Blitzer Text
Customer Service Activities for Training Graham Roberts-Phelps Text
Customer Service Training Repros Kelly & Jones Reproducible Handouts
The Complete Idiot’s Guide to Great Customer Service Ron Karr and Don Blohowiak Text
FISH Stephen C. Lundin, Ph D., Harry Paul and John Christensen Text
Partners Noel-Levitz VHS (Groups Training)
Quality Customer Service William Marting Text
Success as a CSR Lloyd & Finch Text
Telephone Courtesy and Customer Service Lloyd & Finch Text
The Telephone and Time Management Dru Scott, Ph.D. Text
Telephone Skills from A to Z Nancy Friedman Text


Diversity

Title Author Medium
50 Activities for Diversity Training Lambert and Myers Reproducible Handouts
50 Activities for Managing Cultural Diversity Terry Dickerson-Jones Reproducible Handouts
Working Together George Simons Text


Personal Finance

Title Author Medium
Comfort Zones (Guide to Retirement) Elwood Chapman Text


Management and Supervision

Title Author Medium
60 Role Plays for Management & Supervisor Training David Turner Reproducible Handouts
360o Feedback Mark r. Edwards and Ann J. Ewen Text
Age Discrimination:  An Administrator’s Guide Nicholas D. Giovanni, Jr. Text
Building Interpersonal Influence HRD Press Reproducible Handouts
Building Trust Mary Galbreath Shurtleff Text
The Business of Listening Diane Bone Text
Cases in Public Human Resources Management T. Zane Reeves Text
The Complete Idiot’s Guide to Leadership Andrew J. DuBrin Text
Coaching Skills Inventory Kenneth R. Phillips Text
Conflict Management Herbert S. Kindler Ph.D. VHS (Group Training)
Creating the Peacable School Buding, Crawford & Schrumpf Text
Creating the Peacable School (Student Handbook) Buding, Crawford, & Schrumpf Text
Crisis Management Steven Fink Text
Dealing with Conflict Alexander Hiam Reproducible Handouts
Delegating for Results Robert B. Maddux Text
Developing Employees HRD Press Reproducible Handouts
Developing Management Skills David Whetten and Kim S. Cameron Text
Eat That Frog! Brian Tracy Text
Effective Coaching Marshall J. Cook Text
Effective Meeting Skills Marion Haynes Text
Effective Meeting Skills Marion E. Haynes VHS (Group Training)
Effective Performance Appraisals Robert Maddux Text
Effective Supervisor Training Repros Dolan, Michalski, & Thumberg Reproducible Handouts
The Everything Managing People Book Gary McClain, Ph D. and Deborah S. Romaine Text
Go Put Your Strengths to Work Marcus Buckingham Text
Handling The Difficult Employee Marty Brounstein Text
HR Training Repros Kelly & Jones Reproducible Handouts
I Know if When I See It John Guaspari Text
Leadership Challenge Kouzes & Posner Text
Managers as Mentors Chip Bell Text
Managing Disagreement Constructively Herbert S. Kindler, Ph.D. Text
Managing Employee Performance Problems Neville C. Tompkins Text
Managing Negative People – Strategies for Success S. Michael Kravitz, Ph.D. Text
Managing People Byron Lane Text
Managing Upward Hathaway & Schubert Text
Mentoring Gordon Shea Text
Mentoring Gordon F. Shea VHS (Group Training)
Motivating Employees Anne Bruce Text
Motivating and Rewarding Employees Alexander Hiam Text
Motivating the Workforce.  “What’s In It For Me?” Cam Marston Text
New Employee Orientation The Training Clinic Text
New Supervisor Mary Kay Beeby VHS (Group Training)
The Employer’s Legal Advisor Thomas M. Hanna Text
The Joy of Recognition Lynnette Younggren and Debra Sikanas Text
Sex Discrimination in the Workplace Faye J. Crosby, Margaret S. Stockdale and S. Ann Ropp Text
The Complete Idiot’s Guide to Dealing with Difficult Employees Robert Bacal Text
The New Supervisor Elwood Chapman Text
Office Management Manning and Haddock Text
Personal Performance Contracts Roger Fritz Text
Priceless Motivation Debra Sikanas Text
Project Management Marion Haynes Text
Rousing Creativity Floyd Hurt Text
Skill Wars Edward E. Gordon Text
Successful New Employee Orientation Jean Barbazette Text
A Survival Guide To The Stress of Organizational Change Price Pritchett and Ron Pound Text
Team Leader’s Survival Guide George and Wilson Text
Team Member’s Survival Guide George and Wilson Text
Supervising for Success Tony Moglia Text
Understanding Leadership Competencies Patricia Guggenheimer and Mary Diana Szulc Text
What’ My Coaching Style? HRDQ Research and Development Team CD and Text


Personal Development

Title Author Medium
301 Smart Answers to Tough Interview Questions Vicky Oliver Text
Attitude Elwood Chapman Text
Between People John A. Sanford Text
Companies Don’t Succeed……People Do Mac Anderson Text
The Complete Idiot’s Guide to Assertiveness Jeff Davidson Text
The Complete Idiot’s Guide to Managing Your Time Jeff Davidson, MBA, CMC Text
The Complete Idiot’s Guide to Overcoming Procrastination Michelle Tullier, Ph.D. Text
The Complete Idiot’s Guide to Reaching your Goals Jeff Davidson Text
The Complete Idiot’s Guide to Successful Dressing Karyn Repinski Text
Coping with Workplace Change J. Shep Jeffreys Text
Developing Positive Assertiveness   VHS (Group Training)
Developing Positive Assertiveness Sam R. Lloyd Text
Do What You Are Paul Tieger and Barbara Barron-Tieger Text
Do What You Love, The Money Will Follow Marsha Sinetar Text
First Aid for Stress:  34 Activities for Managing Stress in the Workplace Roy Bailey Text
Gestures Roger E. Axtell Text
Influencing Others William Nothstine Text
Internship Success Marianne Ehrlich Green Text
Learning on the Job Steven F. Wilson Text
Making Humor Work Terry L. Paulson Text
Making Humor Work Terry L. Paulson VHS (Group Training)
Managing Change Mary Kay Beeby VHS (Group Training)
Managing Change at Work Scott & Jaffe Text
Managing Personal Change Scott & Jaffe Text
Managing Stress for Mental Fitness Raber & Dyck Text
Manage Your Time   Video; Audio; Text
Organizing Your Workspace Odette Pollar Text
Personal Time Management Marion E. Haynes Text
Plan Your Work/Work Your Plan James R. Sherman Text
Preparing for Your Interview Diane Berk Text
Skills for Success Adele Scheele, Ph.D. Text
Stop Procrastinating! James Sherman Text
Survival Skills for the Workplace Sudler & Weinstein Reproducible Handouts
Team Problem Solving Sandy Pokras Text
The Everything Time Management Book  Bob Adams Text
Time Management   VHS (Group Training)
Time Management: A Productivity Plan Costal VHS
Wellness in the Workplace Merlene Sherman Text
Where Do I Go From Here With the Rest of My Life? Crystal and Bolles Text
Working on Teams Sandy Pokras Text


Resume Development

Title Author Medium
Blue Collar Resumes Steven Provenzano Text
Encyclopedia of Job Winning Resumes Fournier and Spin Text
How to Write Better Resumes (3rd Edition) Adele Lewis Text
How to Write Better Resumes (4th Edition) Adele Lewis Text
Resumes and Job Search Letters for Transitioning Military Personnel Savino and Krannich Text
Resumes that Knock ‘Em Dead Martin Yate Text
Resume Writing 4th Edition Burdette Bostwick Text
Throw Away Your Resume Robert Hochheiser Text


Working Smarter

Title Author Medium
Do More Great Work Michael Bungay Stanier Text
The Myth of Multitasking Dave Crenshaw Text
One Year to an Organized Work Life – From Your Desk to Your Deadlines, a Week-by-Week Guide to Eliminating Office Stress for Good Regina Leeds Text
Time Management from the Inside Out – The Foolproof System for Taking Control of Your Schedule–and Your Life Julie Morgenstern Text


Work-Life Balance

Title Author Medium
Change Anything - The New Science of Personal Success Kerry Patterson, Joseph Grenny, David Maxfield and Ron McMillan Text
Don’t Sweat the Small Stuff at Work Richard Carlson, Ph.D. Text
The Good Life Rules - 8 Keys to Being Your Best at Work and at Play Bryan Dodge Text
Life Matters – Creating a Dynamic Balance of Work, Family, Time & Money A. Roger Merrill and Rebecca R. Merrill Text


Training Theory and Techniques

Title Author Medium
50 One Minute Tips to Better Communication Phillip Bozek Text
50 One Minute Tips for Trainers Carrie Van Daele Text
101 Ways to Make Training Active Mel Silberman Text
The Accidental Trainer Nanette Miner Text
Active Learning Charles C. Bonwell and James A. Eison Text
The Adult Learner Bob Steinbach Text
Breakthrough Creativity Lynne C. Levesque Text
The Breakthrough Creativity Profile Lynne C. Levesque, Ed.D. CD and Text
Classroom Assessment James McMillan Text
Complete Games Trainers Play Volume II Scannell, Newstrom, and Nilson Reproducible Handouts
Creativity Games for Trainers Robert Epstein Reproducible Handouts
Developing Instructional Design Geri McArdle Text
Even More Games Trainers Play John Nestrom Text
The Facilitator’s Field Book Tom Justice and David W. Jamieson, Ph.D. Text
Graphics for Presenters Lynn Kearny Text
HR Training Report  -  Repros Training Handbook Barbara Keeley – BLR (Business & Legal Reports) Text
Icebreakers, Energizers, and Introductions Andy Kirby Text
Instructional Design Library-Grouprograms Danny Langdon Text
Presentation Skills Training Denham and Sansom Reproducible Handouts
Quality Games for Trainers Marlow Carsselli Reproducible Handouts
The Trainer’s Guide to Running Effective Team Meetings Butler, McGraw, Hill VHS
Training Games for Interpersonal Skills Phillip Burnard Reproducible Handouts
Training Managers to Train Hayes and Zaccarelli Text
Training Methods that Work Lois Hart Text
Using Visual Aids Raines and Williamson Text
The Winning Trainer Julius Etington Reproducible Handouts


Writing Skills

Title Author Medium
Better Letters Jan Venolia Text
Send Me a Memo Dianna Booher Text

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