|Vol. 18, No. 38||Aug. 5, 1999|
#00P011 Assistant Librarian, University of Delaware Library- REQUIREMENTS: ALA-accredited master's degree. Strong oral and written communication skills. Establish and maintain effective working relationships with diverse individuals in a rapidly evolving electronic environment. Ability to prepare traditional and online documentation. Social sciences background preferred. Experience in user education. Teaching experience an asset. Strong instructional and technological skills and an interest in making information available to remote users are key qualifications. DUTIES: Provide reference service and to coordinate reference services to off-campus users using print and electronic media in a technologically advanced library. Evenings and weekends required. Responsibility will be assigned in one or more subject areas, emphasis on social sciences, hotel, restaurant and institutional management, which has a distance education component. An outreach program provides technological and instructional support to public school teachers and librarians, and participation in this program may be assigned in the future. Some local travel may be required. Salary: Rank and salary dependent upon experience and qualifications. CONTACT: Send letter of application, resume, names, addresses and telephone numbers of three references to Paul Anderson, Assistant Director for Library Administrative Services, University of Delaware Library, Newark, DE 19717-5267. DEADLINE: Sept. 10.
#00P013 Program Manager (Level 13), Continuing Education- LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Initiate, plan, develop, implement, supervise and manage distance learning courses and degree programs delivered by a variety of instructional technologies-videotape, print, satellite, two-way video and audio and the Internet-to students in Delaware, the U.S. and abroad. REQUIREMENTS: Bachelor's degree, master's degree preferred, with minimum of four years' management experience in a complex business or education environment. Knowledge of word processing, spreadsheet and database computer software programs, familiarity with distance learning, adult learning theory and practices and experience in an academic unit of an institution of higher education, excellent written and oral communication skills. Experience with student information systems and course scheduling procedures and financial policies preferred. DUTIES: Design and coordinate delivery of UD Online course materials. Includes physical and financial management of the UD Online videotape inventory system. Manage interface of course material acquisition and duplication activities with internal academic and administrative departments as well as external clients. Provide problem solving assistance to distance students regarding acquisition of UD Online course materials and textbooks. Analyze/coordinate the UD Online exam process. Document exam requirements and procedures for off-campus exams. Coordinate exam delivery, documentation and security processes with site coordinators at more than 120 work sites and six community colleges and with 20 individual proctors per semester. Supervise UD Online exam system for four University Continuing Education sites including creating exam schedule for more than 50 courses per semester, hiring proctors and scheduling exam rooms and times to accommodate the diverse needs of working, off-campus students. Manage the UD Online Distance Learning Annex. Develop faculty training information and activities and multiple calendars and time lines to manage critical work flow. Refine UD Online systems and procedures, including coordination with National Technological University semesters and UD Online community college network. CONTACT: Send cover letter and resume to Mary Pritchard, Chairperson, Continuing Education, 211 Clayton Hall. DEADLINE: Aug. 23.
#00S010 Events Coordinator (V-07), Student Centers-LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Minimum, $20,594 per annum. REQUIREMENTS: Associate degree or equivalent course work in a related field with five years' experience such as conference planning or hotel sales. Related progressive experience beyond a high school diploma or G.E.D. may be substituted for required education or additional related education may be substituted for required experience. Sales ability, customer service, event management and planning, basic math and computer skills, interpersonal skills, ability to communicate effectively. Knowledge of UD policies, procedures and the Student Guide to Policies preferred. DUTIES: Interact with a wide variety of student organizations, University clients and off-campus vendors. Investigate and resolve customer concerns, service issues, complaints and scheduling conflicts. Advise clients of room availability and charges related to events by phone, e-mail, personal contact and written applications. Obtain set-up and equipment requirements for meetings. Monitor event preparations to ensure compliance of client requirements. Handle special requests and concerns. Evening and weekend availability necessary. DEADLINE: Aug. 9.
#00S011 Staff Assistant (S-06), Office of Educational Technology- LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Minimum, $19,230 per annum. REQUIREMENTS: High school diploma or G.E.D. with four years' increasingly responsible secretarial experience. Training or related education may be substituted for required experience. Associate degree or equivalent college-level course work in business administration or related field preferred. University experience is desirable. Handle multiple assignments concurrently. Knowledge of the principles and practices of office management; interpret data, make independent decisions, plan, assign, review and evaluate work of personnel. Ability to use advanced techniques in word processing, spreadsheet, database and presentation software. DUTIES: Use Excel and UD accounting systems to maintain account files and all related transaction materials and to reconcile monthly statements. Solve problems related to accounts. Create new spreadsheets and reports. Manage payroll for student workers. Prepare and manage S-contracts for special programs. Initiate and track invoices and orders for several products and services. Solve problems concerning invoices and orders, including delays and incorrect pricing. Handle administrative aspects of special projects. Answer phones and other reception duties. DEADLINE: Aug. 9.
#00S013 Secretary (S-04), Delaware Center for Teacher Education- Minimum $8,976 per annum. Part-time position, 20 hours per week. REQUIREMENTS: High school diploma or G.E.D. with two years' experience in a clerical or secretarial position. Additional secretarial training or related education may be substituted for required experience. Secretarial training preferred. Knowledge of office practices and procedures, business English and proofreading skills; maintain office records, prepare routine reports and use basic word processing techniques. Knowledge of Windows 95, WordPerfect 6 and Excel essential. DUTIES: Prepare letters, memoranda, manuscripts and articles. Transcribe dictation and operate standard office equipment. Maintain calendars, schedule appointments and conferences. Maintain a variety of office records and files. DEADLINE: Aug. 9.
#00S012 Staff Assistant (S-06), Public Relations-Minimum of $19,230 per annum. REQUIREMENTS: High school diploma or G.E.D. with four years' increasingly responsible secretarial experience. Additional secretarial training or related education may be substituted for required experience. Associate degree or equivalent college-level course work in business administration or related field preferred. University experience desirable. Extensive knowledge of office practices and procedures; knowledge of the principles and practices of office management. Handle multiple assignments concurrently, analyze and interpret data, make independent decisions, plan, assign, review and evaluate the work of other personnel. Use advanced techniques in word processing, spreadsheet, database and presentation software. Communicate effectively and interact well with people. Knowledge of FileMakerPro and HTML for maintaining web pages preferred. DUTIES: Answer and screen incoming calls for UD information and for Public Relations. Monitor and handle voice mail messages. Greet members of the campus community and general public, reporters and clients. Work closely with marketing and advertising manager for the University's mascot program, which includes scheduling of YoUDee performances and handling YoUDee Kids' Club program. Work closely with staff assistants for events and billing and entering information on UDTV2. Handle classified ads for UpDate. General typing assignments. Oversee student workers for office errands. Perform other duties as assigned. DEADLINE: Aug. 9.
#00S014 Administrative Assistant (R-7), Biological Sciences-LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Minimum $20,594 per annum. REQUIREMENTS: Associate degree or equivalent course work in business administration or related field with five years' progressively responsible administrative experience. Related progressive experience beyond a high school diploma or G.E.D. may be substituted for required education or additional related education may be substituted for required experience. Extensive knowledge of the principles and practices of office management; knowledge of unit programs, policies and procedures preferred. Demonstrate ability to use advanced techniques in spreadsheet, database and/or presentation software. DUTIES: Implement and monitor administrative policies and procedures within the unit. Generate ad hoc reports from mainframe and microcomputer databases. Conduct sophisticated data analysis or develops expenditure projections. Analyze unit financial transactions and recommend approvals using established guidelines. Serve as liaison for supervisor, faculty and staff regarding proper procedural methods and problem resolution. Provide training for faculty and staff in areas of responsibility. DEADLINE: Aug. 9.
#00S016 Police Officer (V-06), Public Safety-Fixed shift, 40 hours per week, rotating days off. REQUIREMENTS: Associate degree or equivalent credits with one year acceptable performance as a security or law enforcement officer. Some college work in criminal justice, political science, or the social sciences preferred. Basic computer skills; the ability to communicate effectively and interact well with people of all ages and diverse backgrounds. SPECIAL REQUIREMENTS: Possess valid motor vehicle operator's license; ability to be commissioned as a police officer for UD; pass pre-employment drug screening test and a battery of pre-employment tests designed to measure mental skills, motor skills, writing skills and physical fitness and agility applicable to law enforcement officers and a comprehensive background investigation including driving records, financial status and criminal history; completion of mandatory police training in the state of Delaware or equivalent training acceptable to the Delaware Council on Police Training within the first year of employment required. Must be 21 years old. DUTIES: Respond to, initiate, investigate and report crime or incidents in violation of state law, city code or University rules. Take enforcement action and make apprehensions as required. Complete documentation including preparation of summonses or warrants, affidavits, reports, referrals and arrest paperwork. Notify supervisors of all enforcement-related actions. DEADLINE: Aug. 23.
#00S018 Library Generalist (L-05), Library-Minimum $17,945 per annum. Mondays-Fridays, flexible daytime hours available. REQUIREMENTS: High school diploma or G.E.D. with two years' college course work preferred. Knowledge of library records, bibliographic networks and databases, procedures in specific departmental operations; basic reading skill in modern foreign language(s) may be required. Follow complex written and oral instructions, prepare reports, keep records. High level of accuracy and attention to detail; work independently and devise solutions to problems; computer keyboard skills; use intermediate computer techniques in word-processing, spreadsheet, database and web-based applications. DUTIES: Perform pre-order searching of firm order requests and gifts on OCLC, vendor databases and DELCAT. Select and transfer OCLC records into DELCAT. Choose vendor for firm order requests. Produce purchase orders on DELCAT. Claim unfilled orders as necessary. Other duties as assigned. DEADLINE: Aug. 9.
#00S019 Senior Records Specialist (R-05), Account Services-LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Minimum, $17,945 per annum. Knowledge of the rebate process and experience with third-party billing desirable. Knowledge of registration, financial aid, dining and housing processes. REQUIREMENTS: Be an experienced SIS+ user with knowledge of and experience with University billing and collection policies, procedures and processes. Student customer service experience necessary. High school diploma or G.E.D. with three years' responsible clerical/record processing and/or inventory control experience and demonstrated customer service skills. Additional related education may be substituted for required experience. Broad knowledge of University systems, policies and procedures. Ability to use intermediate word processing techniques; hands-on experience with electronic information systems. DUTIES: Perform customer service. Work with the director of billing and collection on rebate inquiries. Communicate with students/parents about the process and the documentation required to initiate a rebate. Prepare semiannual rebate summary report. Responsible for third party billing process. Receive and analyze authorization/voucher forms from various agencies, set up contract billing accounts and follow up on overdue balance. Explain University registration, billing, financial aid, housing, dining and parking policies. Work directly with the MBA office to provide accurate and timely billings to MBNA and DuPont MBA program administrators. Monitor, reconcile and project expenditures in the Account Services operating budget. Process and monitor various benefits/entitlement credits in SIS+. DEADLINE: Aug. 9.
#00S020 Secretary (S-04), English Language Institute-Minimum, $16,839 per annum. REQUIREMENTS: High school diploma or G.E.D. with two years' experience in a clerical or secretarial position. Additional secretarial training or related education may be substituted for required experience. May require dictation and/or transcription skills. Knowledge of office practices and procedures, business English and proofreading skills. Knowledge of Microsoft Word, Access and Schedule preferred. DUTIES: Greet visitors, answer telephones, respond to inquiries about ELI programs and perform general secretarial duties for the director. Assist students with cultural problems and provide support to the orientation staff. Open and distribute mail, draft letters of response and prepare student letters/ notifications. Maintain invoices, database record on student attendance, records on certificate and addresses for ELI alumni and respond to student transcript requests. Maintain files, oversee ELI library, assist with ELI scholarship application process and maintain faculty/staff address, phone and e-mail lists. DEADLINE: Aug. 9.
#00S021 Records Technician (R-03), Public Safety-Minimum $15,962 per annum. 37.5 hours per week-9 a.m.-5:30 p.m., Mondays-Fridays. REQUIREMENTS High school diploma or G.E.D. and one year of clerical inventory control, data entry and/or retail experience. Related education may be substituted for experience. Knowledge of records maintenance, processing and retrieval and basic bookkeeping techniques. Customer service experience desirable. Basic computing skills, ability to input, edit, save and retrieve data. DUTIES: Learn operating procedures of appropriate office, exercise discretion in handling confidential information and respond to inquiries accurately and expeditiously. Data entry of tickets, permits and daily changes or updates; research non-registered vehicles and enter appropriate information; verify data for accuracy; sell permits, receive fine payments, explain parking regulations; answer telephones; and filing. Perform duties as assigned. DEADLINE: Aug. 16.
#00S022 Security Officer (V-04), Public Safety-Minimum, $17,961 per annum. 40 hours per week; second and/or third shift, varied days off. REQUIREMENTS: High school diploma or G.E.D.; communicate effectively and interact well with people; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Valid motor vehicle operator's license; must pass a pre-employment drug screening test and a battery of pre-employment tests. Must pass a comprehensive background investigation including driving record, financial status and criminal history. DUTIES: Patrol campus to insure the security of facilities and the safety of community; prevent and deter crime by observation and confrontation of unusual circumstances or individuals; lock or unlock buildings; notify supervisors of security defects, hazardous situations, suspicious persons, or criminal incidents. Perform crowd control, traffic direction and retail security duties as assigned; enforce traffic rules and regulations; maintain parking meters; pay-to-park lots, garage and parking lots; provide motorist assistance. Assist law enforcement officers as directed; perform backup when necessary; serve as supplemental uniformed employee at campus events. Perform messenger service; transport confidential correspondence, potentially large sums of cash and/or checks and other sensitive material. DEADLINE: Aug. 16.
#00S023 Records Specialist (R-04), Center for Applied Demography and Survey Research-Minimum, $16,839 per annum. Work schedule will be Mondays-Thursdays (7.5 hours/day some of these hours will be between 5-9 p.m.); Fridays (3.5 hours/day); Sundays (4 hours/day); and Saturdays off. REQUIREMENTS: High school diploma or G.E.D with two years' responsible clerical/record processing and/or inventory control experience. Related education may be substituted for experience. University and customer service experience beneficial. Knowledge of business operating procedures and standard business practices, basic word processing and computing skills. Input, edit, save and retrieve data. Knowledge of electronic information systems, including databases and spreadsheets. SPECIAL REQUIREMENTS: Must take data entry test. DUTIES: Data entry work in support of center operations. Monitor CATI (Computer Assisted Telephone Interviewing) lab on selected evenings and at least one weekend day/evening per week. DEADLINE: Aug. 9.
#00B00 Bus Driver, Transportation-Friendly disposition, positive attitude, neat appearance are assets for the job. CDL Class B license with passenger/school bus and air brake endorsements required. Pay $8.28/hr., flexible hours. For information call 831-1187. DEADLINE: Aug. 30.
#00M004 Secretary, University of Delaware Library-Temporary 20-hour-per-week position from Aug. 16-Oct. 29. REQUIREMENTS: Previous office experience; working knowledge of office procedures, communicate effectively, orally and in writing. Attention to detail and accuracy, discretion in handling confidential information, strong service orientation, experience operating standard office equipment (photocopier, fax, typewriter, microcomputers and printers), microcomputing experience with Windows 95, MSWord, WordPerfect 6.1and Netscape. DUTIES: Provide support, typing, filing, telephones, photocopies, pick-up/deliver correspondence from other departments and assist with faculty research studies. CONTACT: Send letter with resume to: Alfina Seelig, Library Administrative Services, University of Delaware Library, Newark, DE 19717-5267. DEADLINE: Aug. 9.
#00M005 Textbook Coordinator, University Bookstore-Follett Higher Education Group-Full time text coordinator. REQUIREMENTS: High school diploma, college a plus. Customer service oriented, positive attitude and some prior retail experience. Attention to detail and excellent organizational skills a must. DUTIES: Data entry, customer service, answering phones and assisting manager and supervisor with daily office procedures. Some overtime is required during peak times. CONTACT: Send or fax resume to UD Bookstore, Perkins Student Center, Academy Street, Newark, DE 19716. Fax 831-2639. Position open until filled.
#00M006 Food Service Attendants, ARAMARK-Several part-time food service attendant and supervisory positions available. Pleasant working atmosphere, room for advancement and benefits. REQUIREMENTS: High school diploma or G.E.D. Contact Mark at 831-6645 or fax resume to 831-4083 by Aug. 16.
#00P014 Programmer/Analyst II (Level 12), Development Office- LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Provide technical support for the BSR/ADVANCE mainframe, EIS Call Manager system (for automated phone program) and UNIX file and print sharing systems. REQUIREMENTS: Bachelor's degree in computer science or related field of study with one year of experience or equivalent educational background and experience. Experience should include a working knowledge of business systems principles and in-depth applications development experience outside of the classroom. Knowledge of Natural, C, C++, SQL, UNIX, ORACLE, NT and Relational database reporting tools preferred. DUTIES: Provide services to generate tabular and statistical reports, and develop EIS script, mainframe and web-base real-time applications. Provide technical support for annual giving direct mail and phone campaigns, EIS Call Manager script designs and database layouts, fund-raising statistical reports, analysis, and evaluation, gift receipting, pledge acknowledgment and reminders, campaign solicitations, daily gifts and prospect contact reports, constituent profiles, prospect tracking, presidential stewardship programs, and publications. Monitor and develop computer programs and procedures to maintain data integrity. Support all technical activities in relationship to Advance, EIS and UNIX system implementation, upgrades, maintenance and data base enhancement. Provide support to the development office printing and file sharing UNIX server. Secure user access to network printing and file sharing. Assist with PC hardware and software configuration. CONTACT: Send letter of application, current resume, names, addresses and telephone numbers of three references to Herbert J. Brunswick, Jr., Chair, Search Committee for Programmer/Analyst II, Development Office, University of Delaware, Newark, DE 19716. DEADLINE: Aug. 20.
Some of the opportunities listed in UpDate have been edited due to space limitations, but information sent to external publications reflects advertisements in their entirety. To see a full description of current career opportunities, please check the web at <http://www. udel.edu/ EMPSERVICE/>.