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Vol. 18, No. 22 |
March 4, 1999 |
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Vol. 18, No. 22 |
March 4, 1999 |
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Research indicates that being an effective communicator is one of the most important skills for a successful supervisory career. Listening is a critical communication skill for all people, especially supervisors. This supervisory program teaches how to listen for understanding and to assure that the messages sent and received are the same. Evaluating non-verbal signals and the proper uses of questioning techniques also will be covered.
This session examines the effect of conflict in the workplace and the supervisor's role in its management. Conflict-resolution strategies, methods to confront co-workers and ways to keep conflicts from escalating will be reviewed. Join us to learn how to keep cool, stand your ground and reach a positive solution.
Getting others to work hard and give their best to an organization isn't always easy. This workshop will explore positive ideas, concepts, methods and approaches to motivate others effectively.
One of the most common weaknesses among managers is the inability to delegate effectively. Learn the basics on how effective delegation can add to a motivated and productive organization.
Whether you are leading
or attending a meeting,
you possess the skills to eliminate time?wasting components and
foster productive and effective sessions. Participants in this
session will discover ways to help plan, conduct and improve any
meeting?large or small.
This series of six workshops is designed to provide managers and other supervisory personnel with an overview of current labor and employment issues. These sessions are geared toward personnel with all levels of experience in the labor management area.
Session I: Labor and employment laws
This session will provide participants with an overview of state labor laws, wage and hourly issues and discipline and termination practices.
Session II: Discrimination in employment
Participants will receive information on several issues, including
the Americans
with Disabilities Act, age discrimination in employment, sex
discrimination and sexual harassment and federal and state
investigatory processes.
Session III: Personal and institutional legal liability
Information will be shared on legal liability issues, including defamation of character, common law torts and sexual harassment vis-a-vis the institution, supervisors and co-workers.
Session IV: Collective bargaining/contract negotiation
This session will examine the elements of a collective bargaining agreement, contract administration, grievances and arbitration and the Public Employment Relations Board.
Session V: Unemployment and workers' compensation/FMLA
Participants will receive information related to unemployment and workers' compensation, including eligibility and financial criteria, the Unemployment Compensation Appeals Board and Industrial Accident Board and the interface between Workers Compensation, the ADA and the FMLA.
Session VI: Violence in the American workplace
This session will examine the nature and magnitude of the workplace violence problem, sources of employer liability, civil liability to third parties and issues around negligent hiring, retention and supervision.
This series of one-hour training units will enhance the workplace skills of time management, stress management, effective listening, assertive communication and change management. The series is designed to introduce participants to a core set of work skills, strengthen their ability to overcome barriers that might impede practice of these skills, enhance productivity and promote greater job satisfaction. The program focuses attention on barriers that may hinder attempts to use core skills in the improvement of job performance.
This series of workshops is designed to assist employees with managing their workspace, workstyle and daily work routines.
Say good-bye to clutter and confusion. A well-organized workspace boosts productivity and encourages a motivated attitude. Learn tips on managing your paper flow and office clutter and on developing effective filing systems.
Learn how to control your time on the phone and effectively manage telephone calls, "emergency" interruptions and telephone messages.
Become more productive at work. This workshop will help participants recognize procrastination patterns in the workplace and overcome them.
Learn practical planning tools to help turn your work goals into reality.
This workshop will examine proven strategies for beatingjob burnout, including the importance of networking, growing your social support system and personal goal setting.
This six-part Money Management Program is designed to provide individuals with practical ideas for managing their money and developing saving strategies. The program is jointly sponsored by Benefits Services, Cooperative Extension and Employee Training and Career Development. Workshop facilitators include both University and external professionals.
Session I: Getting motivated and organized
Learn about what motivates your money habits and why you make financial decisions. Receive practical advice on organizing your money matters. Explore some financial goals and objectives through case study.
Session II: Building and maintaining a budget
Discover tools and techniques for building and maintaining your spending plan. Get tips for improving your record-keeping skills. Find some creative ways to stretch your dollars.
Session III: Using credit wisely
Discuss the pros and cons of using credit and the importance of your credit history. Learn how to read a credit report. Find out what to do if you can't pay your bills. Explore practical ideas to reduce debt.
Session IV: Savings and investments
Explore savings objectives?
safety, income and growth. Understand your risk tolerance. Learn
about various investments, e.g., bonds, stocks, mutual funds,
annuities, real estate, IRAs. Review UD retirement savings
programs.
Session V: Protecting income and assets
Understand the concept of financial risk. Discuss tools for managing risk. Evaluate different types of insurance, including programs offered through the University's benefit package. Prepare an asset inventory.
Session VI: Wills and estate planning
Recognize the value of having a will. Understand the various types of wills and trusts and what to consider when drawing a will. How would you estimate the value of your estate?
A lunch and learn series focusing on eldercare issues will be held on Fridays, March 12-April 30, at sites to be announced.
The six-session program is designed for individuals who need help caring for older family members, who can benefit from practical tips on dealing with financial implications and who want to develop needed support systems.
Session I: Introduction
Will provide an introduction to the series and offer details on options and services available for older individuals. Various types of housing for the elderly family members also will be covered and discussed.
Session II: Financial Issues
This session will help participants understand and explore alternatives for parent care through Medicare, Medicaid, Medigap and long-term care insurance, as well as tax tips and the need for financial counsel and planning.
Session III: Health Issues
This will help caregivers recognize the common physiological and emotional changes as well as the symptoms and treatment of the most common diseases affecting the elderly.
Session IV: Legal Issues
Learn about the legal issues facing the aging and their families, including wills, power of attorney, health-care directives, guardianships, estate planning and probate.
Session V: Death and Dying
Explore feelings about death, caring for a dying parent and saying goodbye. Receive information regarding hospice options.
Session VI: Caring for the Caregiver
Identify needs of the caregiver, including setting limits, emotional "minefields," support groups and gaining a healthy mindset.
The six-hour presentation of the National Safety Council's Driver Improvement Program includes crash-avoidance techniques based on the standard accident prevention formula of professional drivers, rules of the road and safe driving practices. Satisfactory completion of the program by Delaware residents results in a three-point credit added to a driving record and an insurance discount (minimum of 10 percent each year) on the liability portion of insurance for three years.
Note: There is a $20 fee for this class. Make check payable to the Delaware Safety Council and bring payment to the first night of class.
"Coaching the Experienced Driver" is for those with several years of driving experience but who may need to freshen up their driving skills. Through films, slides, discussion and individual work, the program gives the driver important cues that can be used in daily driving to reduce the number of near misses or actual accidents. Employees who complete the program receive a 15 percent discount on insurance (not in addition to the 10 percent from basic defensive driving).
Note: There is a $17 fee
for this class. Make check payable to the Delaware Safety Council and
bring payment to the class.
Prerequisite: Participants must have completed the basic defensive driving class a minimum of three years before taking this class.
This course is designed for staff who regularly write memos, letters, reports, etc. In addition to reviewing grammar and punctuation issues, the course focuses on effective writing techniques. These will include determining the audience, keeping the reader interested, generating accurate information, choosing the appropriate style, staying on the subject, building confidence and writing concisely.
Designed for people with proofreading and editing responsibilities, this class focuses on shortcuts in finding errors in your own work and the work of others. Using proven proofreading techniques, participants will learn how to check for:
grammar and punctuation usage,
In addition, participants will work on editorial skills, including
Understand the UD organization through an explanation of major components of the University's organization chart and how individual and department functions serve the University community.
An overview of the University accounting system, as well as an
introduction to the responsibilities of the General Accounting
Department, will be provided in this session.
Topics will include an overview of account codes and their structure,
exploring General Accounting on the web for object code and
transaction
code information, request for service(FAI/RFS) and journal
voucher(JV) preparation and basic accounting rules for submitting
JVs.
Also included will be information on how to track electronic forms on the web, exploring General Accounting's online query and reading account statements.
To enroll in employee training programs, access web page registration forms on <http://www.udel.edu/EmployeeTraining> or send an e-mail message, including course title and date, to <EmployeeTraining@mvs.udel.edu>.
#99F066, #99F067 Faculty Positions, Physical Ocean Science and Engineering, College of Marine Studies--Two tenure-track positions in physical ocean science and engineering. Preferences given to candidates with expertise in the areas of air-sea interaction physics, ocean acoustics, sediment dynamics, coastal morphology and inner-shelf physical oceanography. Availability, as early as Sept. 1. REQUIREMENTS: Ph.D. degree in a relevant field at the time of appointment. Excellent publication record, potential to attract external funding for research and committed to quality teaching of graduate students. Appointments are expected at the assistant professor level, but qualified candidates may be considered at a higher rank. Candidates will become faculty of the college's new academic program, Physical Ocean Science and Engineering (POSE). Information about the college is available at the web site <http://www.ocean.udel.edu>. CONTACT: Submit curriculum vitae, statements of research and teaching interests and names and addresses of three references to: Search Committee Chairperson, Kuo Wong, College of Marine Studies, University of Delaware, Newark, DE 19716. DEADLINE: May 1.
#99L0057, #99L0058 Limited Term Researcher, Electrical and Computer Engineering--Two grant funded positions available immediately. REQUIREMENTS: Ph.D. in electrical engineering, computer science or related area; and one to five years' experience in parallel computer architecture and systems research, including parallelizing compilers, programming languages and scientific applications for parallel computers. DUTIES: Plan, organize, direct research projects; design and develop novel execution and architecture models, such as multithreaded program execution and software; supervise and coordinate the work of other team members. Prepare final reports; write technical papers, interface with investigators in other universities. CONTACT: Send curriculum vitae, names and telephone numbers of three references to Malinda K. Yarnell, Assistant to the Chairperson, University of Delaware, Department of Electrical and Computer Engineering, 141 Evans Hall, Newark, DE 19716, Fax 831-4316 or e-mail: <resassoc@eecis.udel.edu>. DEADLINE: March 31.
#99P093 Complex Coordinator (Level 12), Residence Life--Full-time, 10-1/2 month position. Direct a student development program in residence hall complex housing 500-800 students. REQUIREMENTS: Master's degree in college student personnel or related field. One year of professional residence life experience, strong communication, supervision, administrative and interpersonal skills. DUTIES: Supervise two to seven graduate hall directors and 12-30 resident assistants. Serve as University judicial officer. Teach RA course. Participate in department planning and decision making. Apartment, utilities, local phone, cable TV, data connection and benefits. Salary: $21,800. Start date: Aug. 1. CONTACT: Submit cover letter, resume and names and phone numbers of three references to F. Charles Shermeyer, University of Delaware, 5 Courtney St., Newark, DE 19716. DEADLINE: March 24.
#99P098 Associate Librarian, Electronic Collection Development, Library--LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. New position. REQUIREMENTS: MLS from an ALA-accredited program. Experience in collection development, including responsibility for collection development in a subject or group of subjects pertinent to the academic program at UD. Knowledge of issues relating to collection development in a changing environment, especially those relating to electronic resources. Excellent communication and interpersonal skills and ability to work collegially with all levels of users and staff. Experience working with HTML and spreadsheets. DUTIES: Assist in development of both traditional and innovative collections within the library and the University. Emphasis on electronic collection development. Train and work with other library staff members on procedures relating to selection of library materials; collection development in an assigned discipline or disciplines. Other duties as assigned. Salary: Rank and salary dependent upon experience and qualifications. Expect to hire at the senior assistant or sssociate librarian level. CONTACT: Send letter of application, current resume and the names, addresses and telephone numbers of three references to Paul Anderson, Assistant Director for Library Administrative Services, University of Delaware Library, Newark, DE 19717-5267. DEADLINE: March 19.
#99P100 Assistant to the Chairperson (Level 12), Plant and Soil Sciences--LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. REQUIREMENTS: B.S. degree in business administration or technical field with two to four years' administrative experience or associate degree with four to seven years' administrative experience, or any equivalent combination of education and experience. Supervisory experience desirable. Proficiency in microcomputing, including Word Perfect, MS-Office (Excel, MS-Word, PowerPoint) and Windows 95, use of Internet and SIS. Understanding of research administration and personnel policies. Excellent interpersonal, communication and organizational skills. DUTIES: Under general direction of the chairperson, oversee budget preparation and management; deal independently with faculty and University administrative personnel on budget and policy matters. Responsible for general administration and office management. Assist chairperson with confidential correspondence, prepare brochures and assist with development activities. Report directly to the chairperson and supervise five salaried staff employees who provide support to faculty and professional employees. CONTACT: Send letter of interest, resume and names of three references to Kathryn M. Hutton, College of Agriculture and Natural Resources, University of Delaware, Townsend Trailer A, Newark, DE 1917-1303. DEADLINE: March 26.
#99S100 Staff Assistant (S-06), Chemical Engineering--THIS IS A 75 PERCENT TIME POSITION. Minimum, $14,422 per annum. REQUIREMENTS: High school diploma or G.E.D. with four years' increasingly responsible clerical/secretarial experience. Associate degree and experience with MS Word, File Maker Pro, MS Excel, Netscape and e-mail preferred. Organizational, typing and proofreading skills essential. DUTIES: Provide secretarial support for the director and faculty of the Center for Molecular and Engineering Thermodynamics. Handle all center office functions with minimal direct supervision including arrangements for scientific seminars, symposia and short courses. Prepare center promotional materials, manage databases, maintain web site and assist with accounting for funding. DEADLINE: March 8.
#99S126 Office Supervisor (S-07), College of Agriculture and Natural Resources--LIMITED TO UNIVERSITY OF DELAWARE EMPLOYEES. Minimum, $20,594 per annum. REQUIREMENTS: Associate degree or two years of college course work in related field with four years' responsible clerical/secretarial experience preferred. Previous supervisory experience required. One year directly related experience and/or one year in a level six records or secretarial position. Extensive knowledge of office practices and procedures, principles and practices of general administration, organization and supervision. Working knowledge of Word, Excel, Access, Outlook, Internet Explorer and Netscape preferred. DUTIES: Provide administrative support to the dean and associate dean for research. Maintain calendars, schedule meetings and make arrangements. Maintain liaison with various administrative offices. Determine priorities and resolve administrative problems and personnel issues as they arise. Prepare various administrative forms. Reconcile office procurement cards. DEADLINE: March 8.
#99S127 Police Officer (V-06), Public Safety--Fixed shift, 40 hours per week, with rotating days off. REQUIREMENTS: Associate degree or equivalent credits (minimum 60 credits) with one year of acceptable performance as a security or law enforcement officer; some college work in criminal justice, political science or social sciences preferred. Ability to be commissioned as a UD police officer and pass a pre-employment drug screening test, as well as a battery of pre-employment tests designed to measure mental, motor and writing skills and physical fitness. Requires a comprehensive background investigation, including driving records, financial status and criminal history. Completion of mandatory police training in the state of Delaware or equivalent training acceptable to the Delaware Council on Police Training within the first year of employment required. Must be 21 years old. DUTIES: Respond to, initiate investigation into, and report crime or incidents in violation of state law, city code or UD rules. Take enforcement action and make apprehensions. DEADLINE: March 15.
#99S128 Records Technician (R-03), University
Registrar--Minimum: $15,962 per annum. REQUIREMENTS: High school
diploma or G.E.D. with one year of clerical, inventory control and
data input. Knowledge of record maintenance, processing, retrieval
and bookkeeping techniques. Ability to learn operating procedures of
appropriate office, including discretion in handling confidential
information; respond to inquiries accurately and expeditiously,
communicate effectively, operate complex data access terminal and
data input key recording device, or any equivalent combination of
training and experience.
DUTIES: Prepare and distribute all official transcripts. Perform
tasks such as checking transcripts, responding to in person and
telephone inquiries, screen requests in accordance with UD policy and
the Family Educational Rights and Privacy Act, verify data using
paper and electronic files, type correspondence and maintain records.
DEADLINE: March 15.
Some of the opportunities listed in UpDate have been edited due to space limitations, but information sent to external publications reflects the advertisement in its entirety. To see a full description of current career pportunities, please check the web site at <http://www.udel.edu/ EMPSERVICE/>.
