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| Vol. 17, No. 1 | Sept. 4, 1997 |
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| Vol. 17, No. 1 | Sept. 4, 1997 |
This program is for new supervisors with less than one year of experience and those preparing to move into a supervisory position within six months. Employees will examine how a supervisory role differs from a non-supervisory position, the eff ects of personal power vs. positional power, the importance of self-development and networking activities to growth as a supervisor.
Date: Wednesday, Sept. 17
Time: 9 a.m.-noon
Location: To be announced
Deadline: Sept. 10
This series of workshops is designed to enhance skills used regularly in supervisory relationships. Participants should have at least one to two years of supervisory experience.
This workshop is designed to enhance a supervisor's evaluation skills through setting and communicating performance standards, providing on-going feedback, documenting performance and conducting effective performance reviews.
Date:Wednesday, Sept. 24
Time:9 a.m.-noon
Location:To be announced
Deadline: Sept. 17
This session examines the effect of conflict in the workplace and the supervisor's role in its management. Conflict-resolution strategies, methods to confront co-workers and ways to keep conflicts from escalating will be reviewed. Join us to l earn how to keep cool, stand your ground and reach a positive solution.
Date:Wednesday, Oct. 8
Time:9 a.m.-noon
Location:To be announced
Deadline: Oct. 1
Getting others to work hard and give their best to an organization isn't always easy. This workshop will explore positive ideas, concepts, methods and approaches to motivate others effectively.
Date: Friday, Nov. 7
Time: 9 a.m.-noon
Location: To be announced
Deadline: Oct. 31
One of the most common weaknesses among managers is the inability to delegate effectively. Learn the basics on how effective delegation can add to a motivated and productive organization.
Date: Wednesday, Nov. 19
Time: 9 a.m.-noon
Location: To be announced
Deadline:Nov. 12
Whether you are leading or attending a meeting, you possess the skills to eliminate time wasting components and foster productive and effective sessions. Participants in this session will discover ways to help plan, conduct and improve any mee ting, large or small.
Date: Thursday, Dec. 4
Time: 9 a.m.- noon
Location: To be announced
Deadline: Nov. 20
Supervising students in the workplace presents a unique challenge. This workshop examines typical problems associated with student workers and includes ways to help students improve their on-the-job performance.
Date: Friday, Sept. 26
Time: 9 a.m.-noon
Location: To be announced
Deadline: Sept. 19
This workshop will help participants analyze how to use time in daily planning and priority setting. Topics include conquering procrastination and disorganization and managing multiple priorities. Learn how to manage the telephone and other in terruptions.
Date: Thursday, Oct. 30
Time: 10:30 a.m. -noon
Location: To be announced
Deadline: Oct. 22
Passive? Assertive? Aggressive? Which are you? What are some of the components of assertive behavior? Why is being assertive especially important for women? This workshop will answer your questions about assertiveness and provide you with oppo rtunities to discuss its application in the workplace.
Date: Monday, Oct. 13
Time: Noon-1:30 p.m.
Location: To be announced
Deadline: Oct. 6
This series of one-hour training units was developed to enhance the workplace skills of time management, stress management, effective listening and assertive communication. The series is designed to introduce participants to a core set of work skills, strengthen their ability to overcome barriers that might impede practice of these skills, enhance productivity and promote greater job satisfaction.
- Skills for the workplace can be learned and adapted to individualized situations.
- Typically, we mirror skills modeled by others learned in childhood, school or previous jobs.
- Often, people develop strategies to cope with difficult circumstances and continue to use them, even though they may be inappropriate in many situations.
- Many people contribute to their problems through beliefs about themselves and the way the world works.
- Everyone occasionally has difficulty with time management, stress management, effective listening, assertive communication and change management.
Date: Tuesday, Sept. 16
Time: Noon-1 p.m.
Location: To be announced
Deadline: Sept. 9
Date: Tuesday, Sept. 30
Time: Noon-1 p.m.
Location: To be announced
Deadline: Sept. 23
Date: Tuesday, Oct. 14
Time: Noon-1 p.m.
Location: To be announced
Deadline: Oct. 7
Date: Tuesday, Oct. 28
Time: Noon-1 p.m.
Location: To be announced
Deadline: Oct. 21
Date: Tuesday, Nov. 11
Time: Noon-1 p.m.
Location: To be announced
Deadline: Nov. 4Employees attending all five workshops will receive a Certificate of Accomplishment. This certificate program is sponsored by the Faculty and Staff Assistance Program and the Office of Employee Training and Career Development.
This series of workshops is designed to assist employees with managing their workspace, workstyle and daily work routines.
Say good-bye to clutter and confusion. A well-organized workspace boosts productivity and encourages a motivated attitude. Learn tips on managing your paper flow and office clutter and on developing effective filing systems.
Date: Friday, Oct. 3
Time: 10 a.m -noon
Location: To be announced
Deadline: Sept. 26
Learn how to control your time on the phone and effectively manage telephone calls, "emergency" interruptions and telephone messages.
Date: Friday, Oct. 10
Time: 10 a.m -noon
Location: To be announced
Deadline: Oct. 3
Become more productive at work. This workshop will help participants recognize procrastination patterns in the workplace and overcome them.
Date: Friday, Oct. 31
Time: 10 a.m -noon
Location: To be announced
Deadline: Oct. 24
Learn practical planning tools to help turn your work goals into reality.
Date: Friday, Nov. 14
Time: 10 a.m -noon
Location: To be announced
Deadline: Nov. 7
This workshop will examine proven strategies for beating job burnout, including the importance of networking, growing your social support system and personal goal setting.
Date: Friday, Dec. 5
Time: 10 a.m -noon
Location: To be announced
Deadline: Nov. 26
This six-part Money Management Program is designed to provide individuals with practical ideas for managing their money and developing saving strategies. The series will be held from noon-1:30 p.m., on Mondays. Participants may bring their lun ch and beverages will be provided.
Learn about what motivates your money habits and why you make financial decisions. Receive practical advice on organizing your money matters. Explore some financial goals and objectives through case study.
Date: Monday, Sept. 22
Location: To be announced
Deadline: Sept. 8
Discover tools and techniques for building and maintaining your spending plan. Get tips for improving your record keeping skills. Find some creative ways to stretch your dollars.Date: Oct. 6
Location: To be announced
Deadline: Sept. 22
Discuss the pros and cons of using credit and the importance of your credit history. Learn how to read a credit report. Find out what to do if you can't pay your bills. Explore practical ideas to reduce debt.
Date:Monday, Oct. 20
Location: To be announced
Deadline: Oct. 6
Explore savings objectives: safety, income and growth. Understand your risk tolerance. Learn about various investments, e.g., bonds, stocks, mutual funds, annuities, real estate, IRAs. Review UD retirement savings programs.
Date: Monday, Nov. 3
Location: To be announced
Deadline: Oct. 20
Understand the concept of financial risk. Discuss tools for managing risk. Evaluate different types of insurance, including programs offered through the University's benefit package.
Date:Monday, Nov. 17
Location: To be announced
Deadline: Nov. 3
Recognize the value of having a will. Understand the various types of wills and trusts and what to consider when drawing a will. How would you estimate the value of your estate?
Date: Monday, Dec. 1
Location: To be announced
Deadline: Nov. 17
The six-hour presentation of the National Safety Council's Driver Improvement Program includes crash-avoidance techniques based on the standard accident prevention formula of professional drivers, rules of the road and safe driving practices.< p> Note: There is a $20 fee for this class. Registration must be made by campus or U.S. mail and accompanied by a check, payable to the Delaware Safety Council. Send payment to Employee Training and Career Development, 87 East Main St.
Dates: Wednesday, Oct. 8 and Wednesday, Oct. 15
Time: 6-9 p.m.
Location: To be announced
Deadline: Oct. 1
"Coaching the Experienced Driver" is for those with several years of driving experience but who may need to freshen up their driving skills. Employees who complete the program receive a 15 percent discount on insurance (not in addition to the 10 percent from basic defensive driving).Note: There is a $15 fee for this class. Registration must be made by campus or U.S. mail and accompanied by a check, made payable to the Delaware Safety Council. Send payment to Employee Training and Career Development, 87 East Main St.
Date: Wednesday, Oct. 1
Time: 6-9 p.m.
Location: To be announced
Deadline: Sept. 24
Prerequisite: Participants must have completed the basic driving class.
Over the past several years, the presence of bicycles on campus has grown tremendously. Learn some tips on bicycle safety, maintenance and protective equipment.
Date: Wednesday, Sept. 24
Time: noon-1:30 p.m.
Location: To be announced
Deadline: Sept. 17
The 1996 Delaware State Police annual statistics report that in over 20,000 automobile accidents in 1996, the ocurrence of injury was reduced by 28 percent when the occupant was restrained. Workshop will raise awareness on the proper use of oc cupant protection systems.
Date: Wednesday, Oct. 22
Time: noon-1:30 p.m.
Location: To be announced
Deadline: Oct. 15
Instruction includes defining the "education" customer, discussion of service issues and learning how customer perceptions influence situations.
Date: Wednesday, Oct. 1
Time: 10 a.m.-noon
Location: To be announced
Deadline: Sept. 24
Topics include effective use of direct and open-ended questions, information-sorting techniques, blocks to listening, reading body language and learning to paraphrase.
Date: Wednesday, Oct. 15
Time: 10 a.m.-noon
Location: To be announced
Deadline: Oct. 8
This program deals with telephone skills for effectively serving customers, as well as covering tips for dealing with difficult people, delivering "bad" news and negotiating effective agreements.
Date: Wednesday, Oct. 29
Time: 10 a.m.-noon
Location: To be announced
Deadline: Oct. 22
A four-session workshop to improve basic knowledge of grammar, punctuation, sentence structure and English usage.
Dates: Thursdays, Sept. 11, 18, 25 and Oct. 2
Time: 1:30-4 p.m.
Location: To be announced
Deadline: Sept. 5
This two-part course is designed for staff who regularly write memos, letters, reports, etc. In addition to reviewing grammar and punctuation issues, the course focuses on effective writing techniques.
Dates: Thursday, Oct. 16 and Thursday, Oct. 23
Time: 1-4:30 p.m.
Location: To be announced
Deadline: Oct. 10
Designed to provide faculty, staff and administrators with an introduction to Project Management, a single-point-of-contact service delivery model for managing sponsored projects. This workshop is for individuals who have limited experience in sponsored projects management or who seek a better understanding of the changes that are taking place within the Project Management office. Participants will meet the Project Management team and be able to ask questions. Two dates are available.
Dates: Tuesday, Oct. 9 or Wednesday, Nov. 5
Time: 10 a.m.-noon
Location: To be announced
Deadline: Oct. 2 for Oct. 9 or Oct. 29 for Nov. 5
Understand the UD organization through an explanation of major components of the University's organization chart and how individual and department functions serve the University community.
Date: Thursday, Sept. 25
Time: 9:30-11:00 a.m.
Location: To be announced
Deadline: Sept. 18
This series of six workshops is designed to provide managers and other supervisory personnel with an overview of current labor and employment issues. These sessions are geared toward personnel with all levels of experience in the labor managem ent area. Individuals attending all six sessions will receive a Certificate of Completion from the Office of Employee Training and Career Development.
This session will provide participants with an overview of state labor laws, wage and hour issues and discipline and termination practices.
Date: Tuesday, Sept. 23
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Sept. 16
Participants will receive information on several issues, including the Americans with Disabilities Act, age discrimination in employment, sex discrimination and sexual harassment and the federal and state investigatory process.
Date: Tuesday, Oct. 7
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Sept. 30
Information will be shared on legal liability issues, including defamation of character, common law torts and sexual harassment vis-a-vis the institution, supervisors and co-workers.
Date: Tuesday, Oct. 21
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Oct. 14
This session will examine the elements of a collective bargaining agreement, contract administration, grievances and arbitration and the Public Employment Relations Board.
Date: Tuesday, Nov. 4
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Oct. 28
Participants will receive information related to unemployment and workers' compensation, including eligibility and financial criteria, the Unemployment Compensation Appeals Board and Industrial Accident Board and the interface between Workers Compensation, the ADA and the FMLA.
Date: Tuesday, Nov. 18
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Nov. 11
This session will examine the nature and magnitude of the workplace violence problem, sources of employer liability, civil liability to third parties and issues around negligent hiring, retention and supervision.
Date: Tuesday, Dec. 9
Time: 1:30-3 p.m.
Location: To be announced
Deadline: Dec. 2
Registration
There are three ways to enroll in employee training programs.
