UpDate - Vol. 15, No. 23, Page 10
March 7, 1996
Lunch and Learn programs continue

     The Faculty Staff Assistance Program (FSAP) Lunch and Learn
programs continue for University employees. All programs are held on
Wednesdays from noon-1 p.m. at locations in the Perkins Student
Center, and pre-enrollment is required. A minimum number is needed for
each program. To register, call 831-8308.

Stress Management-March 13, Kirkwood Room: Stress management is a plan
   of action that helps individuals meet life's challenges by allowing
   them to rest and revitalize. Although the sources of stress may be
   beyond one's control, this workshop discusses stress management
   techniques, how to identify self-generated stress and how to
   minimize stress and use relaxation techniques. Registration
   deadline is March 8.

Violence in the Workplace-April 10, Kirkwood Room: Violence in the
   workplace is escalating throughout the country. This workshop will
   help supervisors understand the potential for violence in the
   workplace,  learn to identify the signs of violence, to know the
   appropriate referral procedures and how and what to document when
   violence occurs. Registration deadline is April 8.

Effective Listening-April 24, Kirkwood Room: Effective listening
   involves listening to others without judging, condemning or
   criticizing, while at the same time eliciting important information
   from the speaker. This workshop deals with developing effective
   listening techniques that can reduce the likelihood of
   miscommunication on the job. Registration deadline is April 22.

Assertive Communication-May 8, Collins Room: Communication, which can
   be defined as an exchange of information and opinions, involves
   visual appearance and tone of voice, as well as words. The workshop
   deals with the techniques of assertive communication. Registration
   deadline is May 6.

Change Management-May 22, Collins Room: Change is a normal part of
   life but can be difficult in disrupting behavior patterns and a
   sense of self. Change can be especially disturbing for people who
   do not feel they have the resources to ensure a favorable outcome
   for themselves. The workshop introduces new strategies for
   approaching change, as well as  management skills to handle change
   in a more masterful way. Registration deadline is May 20.