UpDate - Vol. 15, No. 19, Page 8
February 8, 1996
Jean Pasapane

Staff assistant, Faculty and Staff Assistance Program

Degrees: Katherine Gibbs School, New York City, executive secretary
     certification

Number of years at UD: 20

Office: 87 East Main St.

Phone: 831-2414

E-mail address: Jean.Pasapane@mvs.udel.edu

Personal approach to clients:
     "When employees call for information or an appointment, I
accommodate them and try to put them at ease. When they come for an
appointment, and after they fill out the initial intake form, I answer
questions they may have and try to make them feel comfortable.
     "Human beings and human life are very precious to me and to help
in any small way to alleviate a person's concerns or problems gives me
great pleasure."

Most satisfying experiences:
     "To see a person overcome his or her problem and surge on with
life in a happier manner is very satisfying."