UpDate - Vol. 14, No. 4, Page 8
September 22, 1994
Employee Development

     Listed below are Employee Development classes offered this fall.
For additional information call 831-2022. If you did not receive a
copy of the Employee Development insert from the Sept. 8 UpDate, call
831-2022 to request a copy.

                     For all University employees

Defensive Driving
     The eight-hour presentation of the National Safety Council's
Driver Improvement Program includes crash-avoidance techniques, rules
of the road and safe driving practices. Completion of the program by
Delaware residents results in a three-point credit added to your
driving record and an insurance discount (minimum of 10 percent each
year) on the liability portion of your insurance for three years upon
completing the course.
     NOTE: There is a $20 fee for this class. NO TELEPHONE
REGISTRATION WILL BE ACCEPTED. REGISTRATION MUST BE MADE BY CAMPUS OR
U.S. mail and accompanied by a check, payable to "Delaware Safety
Council." Send payment to Employee Development, 51 East Main St.
     Date: Saturday, Nov. 5
     Time: 8:30 a.m.-4:30 p.m.
     Location: 206 Kirkbride Hall
     Deadline: Oct. 21
     Audience: All employees and their dependents

Advanced Defensive Driving
     "Coaching the Experienced Driver" is for those with several years
of driving experience but who may need to freshen up their driving
skills. Employees who complete the program receive a 15 percent
discount on their insurance (not in addition to the 10 percent from
basic Defensive Driving).
     NOTE: There is a $15 fee for this class. NO TELEPHONE
REGISTRATION WILL BE ACCEPTED. Registration must be made by mail and
accompanied by a check, made payable to "Delaware Safety Council."
Send payment to Employee Development, 51 East Main St.
     Date: Monday, Oct. 17
     Time: 5 p.m. - 9 p.m.
     Location: Rodney Room, Perkins Student Center
     Deadline: Oct. 3
     Audience: All employees and their dependents
     Prerequisite: Participants must have completed the basic
                   Defensive Driving class.

Organization of University
     Career development at the University requires extensive knowledge
of how the various units within the institution fit together. Learn
what different departments do, how they relate to one another and
their academic and administrative reporting lines. This is also an
excellent program for new employees to get acquainted with how the
University is organized.
     Date: Thursday, Nov. 17
     Time: 8:45-11:30 a.m.
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Nov. 3
     Audience: University employees

                        For salaried staff only

Salaried Staff Career Development Certificate Program
     This is a six-part series for salaried staff highlighting a
systematic approach for assessing interest in career development and
formulating strategies to achieve those goals. Utilizing resources
available through the Office of Employee Services and other University
Departments, participants will explore the steps involved in creating
a personalized plan for career enrichment. Those attending all
sessions will receive a certificate of completion.
                                 * * *
     CLASSES FOR THE FALL SEMESTER ARE FILLED. TO BE ADDED TO THE
WAITING LIST FOR THE SPRING SEMESTER, CALL 831-2022.
                                 * * *
     Seminar 1: Introduction to Career Planning
          Introduces salaried staff to the career planning process and
     acquaints them with the information, resources and support
     available.
     
     Seminar 2: Resume Writing
          Discusses various types of resumes and provides guidelines
     on resume content and format. Participants will receive personal
     assistance with writing or revising their resume.
     
     Seminar 3: Overview of Classification System and Career Matrices
          Provides information on the Salaried Staff Classification
     System including steps involved in reclassifying an existing
     position. Salaried staff career matrices will be reviewed to
     denote education and experience required for advancement.
     
     Seminar 4: UD Educational Benefits
          Panel presentation with representatives from Employee
     Relations, Computing and Network Services, continuing education
     and admissions providing information on credit/non-credit classes
     and certificate programs available to salaried staff. Will
     include a review of the application process for course fee
     waiver, tuition remission and cooperative tuition exchange.
     
     Seminar 5: The Employment Process/Interviewing Tips and
     Techniques
          Acquaints salaried staff with the employment process at the
     University. Provides information on preparing for interviews.
     
     Seminar 6: Goal Setting/Wrap-Up
          Acquaints salaried staff with use of the new Performance
     Appraisal Form as a career planning tool. Discusses importance of
     goal setting to achieve career advancement and stresses
     availability of individual career counseling through the Career
     Resource Center.

Introduction to University Forms and Recordkeeping
     Designed for salaried staff who work with common University
forms. Through completion of various in-class exercises, participants
will create a reference manual for their professional use.
     Date: Thursday, Nov. 10
     Time: 8:30 a.m. - noon
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Oct. 27
     Audience: Salaried staff

Mastering Correct English
     A four-session workshop to improve basic knowledge of grammar,
punctuation, sentence structure and English usage.
     Dates: Wednesdays, Oct. 5, 12, 19 and 26
     Time: 9 a.m. - 11:30 a.m.
     Location: Kirkwood Room, Perkins Student Center
     Deadline: Sept. 23
     Audience: Salaried staff

                      For professional staff only

Writing With Confidence
     This two-part course is designed for managers who regularly write
memos, letters, reports, etc. In addition to reviewing some grammar
and punctuation issues, the course will focus on effective writing
techniques-including determining the audience, keeping the reader
interested, generating accurate information, choosing the appropriate
style, staying on the subject, building confidence and writing
concisely.
     Dates: Wednesdays, Nov. 9 and 16
     Time: 8:30 a.m.-noon
     Locations: Blue and Gold Room, (11/9) Perkins Student Center
                Kirkwood Room (11/16) Perkins Student Center
     Deadline: Oct. 26
     Audience: Professional staff

                      For supervisory staff only

Supervisor's Orientation to UD Personnel Policies and Procedures
     Particularly beneficial for the new supervisor of professional
and salaried staff, this workshop presents an overview of the contents
of the Personnel Policies and Procedures Handbook and the function of
the Employee Relations Office.
     Date: Tuesday, Oct. 4
     Time: 9-10:30 a.m.
     Location: Employee Services Training Room, 51 East Main St.
     Deadline: Sept. 23
     Audience: Supervisory staff

Setting Standards and Objectives
     This program teaches supervisors how to establish measurable,
achievable standards to provide employees with performance direction,
criteria for evaluation and opportunities for development.
Participants will develop a system for monitoring performance in a
fair and accurate manner. During training, participants will choose
whether to write standards or objectives, depending on the job
description they bring for in-class practice exercises.
     Date: Tuesday, Oct. 25
     Time: 9 a.m.-4 p.m.
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Oct. 11
     Audience: Supervisory staff

Introduction to Supervision
     This program is for new supervisors with less than one year of
experience and those preparing to move into a supervising position
within six months. Employees will examine how the supervisory role
differs from a non-supervisory position, the effects of personal power
vs. positional power, the importance of self-development and
networking activities to growth as a supervisor.
     Date: Tuesday, Oct. 18
     Time: 8:30 a.m. - noon
     Location: Ewing Room, Perkins Student Center
     Deadline: Oct. 4
     Audience: Supervisory staff

Communicating Standards and Objectives
     This companion program to Setting Standards and Objectives
addresses the discussion between the supervisor and the employee. The
training program provides practice opportunities for supervisors to
ensure their employee understands and/or agrees with the performance
criteria that will be used to evaluate her or him. Participants must
have attended Setting Standards and Objectives and should bring their
completed worksheets from that class.
     Date: Tuesday, Nov. 15
     Time: 9 a.m.-4 p.m.
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Nov. 1
     Audience: Supervisory staff

ADA seminars
     In 1990, Congress enacted the Americans with Disabilities Act
(ADA) that prohibits discrimination against individuals with
disabilities in employment, public transportation, telecommunications
and access to public programs and services.
     This includes access to public and private college and university
programs and services. The Employee Services staff, in conjunction
with the ADA coordinator, is offering a seminar to inform you of the
ADA's employment provisions. Discussion will focus on employment-
related issues, such as hiring, promotion, pay, benefits, layoffs and
assignments. In addition, recent interpretation of the "reasonable
accommodation" aspect of ADA will be discussed.
     Date: Tuesday, Nov. 1
     Time: 9-10:30 a.m.
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Oct. 18
     Audience: Management and supervisory staff
                                 * * *
     Date: Thursday, Nov. 10
     Time: 3 p.m.-4:30 p.m.
     Location: Blue and Gold Room, Perkins Student Center
     Deadline: Oct. 27
     Audience: Management and supervisory staff

Course registration
     To register for workshops, complete the registration form in this
insert, complete the e-mail form posted on the EMC2 Employee-
Development Bulletin Board, make a reply from the UNIX newsgroup
udel.employee.development to Empldevreg@mvs.udel.edu; or call the
registration hotline at 831-8725. Participants will be notified of
their enrollment status approximately two weeks prior to the workshop
date.