UpDate - Vol. 13, No. 1, Page 7
September 2, 1993
Employee development

     The first employee development classes to be offered this fall are
listed below. Interested employees are encouraged to enroll early to be
insured of a place in class. A special insert in Update, with the class
schedule through December, will be printed Sept. 9.

Supervisor's Orientation to Policies and Procedures
     Date: Wednesday, Sept. 29
     Time: 9-10:30 a.m.
     Location: Conference Room, Academy Building
     Deadline: Sept. 17
     Audience: Professional and salaried supervisory staff

Introduction to Supervision
     For new supervisors with less than one year of experience and those
preparing to move into a supervisory position within six months, this
program will examine how the supervisory role differs from a
non-supervisory position, the effects of personal power vs. positional
power, the importance of self-development and networking activities to
growth as a supervisor.
     Date: Wednesday, Oct. 6
     Time: 8:30 a.m.-noon
     Location: Kirkwood Room, Perkins Student Center
     Deadline: Sept. 22
     Audience: Professional and salaried supervisory staff

Defensive Driving
     This eight-hour presentation of the National Safety Council's Driver
Improvement Program includes crash-avoidance techniques, rules of the road
and safe driving practices. Completion of the program by Delaware residents
results in a three-point credit added to a driving record and an insurance
discount of at least 10 percent each year for three years after completing
the course.
     Topics will include various crash-avoidance techniques based on a
standard accident prevention formula developed by professional drivers.
     Note: There is a $25 fee for this class and no telephone registrations
will be accepted. Registration must be accompanied by a check made payable
to Delaware Safety Council, sent to: Employee Development, Academy
Building.
     Date: Saturday, Oct. 9
     Time: 8:30 a.m.-4:30 p.m.
     Location: 206 Kirkbride Lecture Hall
     Deadline: Sept. 24
     Audience: All University employees and their dependents

Management Communication:Listening
     Research on management development indicates that being an effective
communicator is one of the most important skills for a successful
management career. Listening is a critical communication skill for all
people, especially managers.
     This new supervisory program teaches how to listen for understanding
and to insure that the message sent and the message received are the same.
Evaluating non-verbal signals and the proper uses of questioning techniques
will also be covered. Special emphasis will be placed on practicing
listening skills using case studies drawn from participant experience.
     Date: Thursday, Oct. 14
     Time: 8:30 a.m.-4:30 p.m.
     Location: Kirkwood Room, Perkins Student Center
     Deadline: Sept. 29
     Audience: Professional and salaried supervisory staff

Developing Your Career: A Self Assessment Workshop
     Participants will analyze their talents, skills and abilities to
formulate career development plans using a variety of assessment exercises.
This workshop is for individuals who wish to define career goals and
develop a realistic plan. Those who register will receive materials that
must be completed prior to class.
     Date: Wednesday, Oct. 20
     Time: 8:30 a.m.-4:30 p.m.
     Location: Kirkwood Room, Perkins Student Center
     Deadline: Oct. 6
     Audience: Salaried staff

NEW! Writing with Confidence
     This two-part course is designed for managers who regularly write
memos, letters and reports. In addition to reviewing some grammar and
punctuation issues, the course will focus on effective writing techniques.
These will include determining the audience, keeping the reader interested,
generating accuarate information, choosing the appropriate style, staying
on the subject, building confidence and writing concisely.
     Dates: Friday, Oct. 22 and 29
     Time: 8:30 a.m.-noon
     Location: Kirkwood Room, Perkins Student Center
     Deadline: Oct. 8
     Audience: Professional staff