UpDate - Vol. 12, No. 24, Page 7
March 18, 1993
Computer Resource Persons: Help on the front lines

     Last spring, on the recommendation of a special task force, Computing
and Network Services (CNS) and Employee Development jointly initiated a
program to recognize and provide training for newly appointed computer
resource persons (CRPs).
     CPRs, appointed by supervisors in 134 academic and administrative
departments, were given the responsibility of providing first-level
computing support. They help staff on-site to use computing in their work
and to move toward more self-reliance with existing equipment.
     CNS User Services and Employee Development have designed a training
curriculum for the current year. Classes to assist CRPs in acquiring the
required skills to perform their tasks are offered each month. All classes
and meetings are announced through the CRPnews Bulletin Board on MVS. Those
who do not use MVS will receive a mail message on their "home" system.
     In addition to the training sessions, User Services has assigned staff
members as "mentors" to the CRPs. A mentor will assist in resolving
computing questions in their CPR's unit. As one CRP commented, "Now, I have
a friend in the computing organization." Currently, User Services staff
members are contacting their CRPs to find out how units use computing and
to show the CRPs what kinds of support User Services already provides.
     CRPs and users should still call the CNS Consulting Center Helpline at
831-6000 if they are having trouble logging onto MVS, or for help with
basic computing questions.
     According th Karen Kral, senior consultant and analyst II in CNS User
Services, Computing and Network Services and Employee Development are
committed to the Computer Resource Person program. CRPs are encouraged to
take advantage of the classes and meetings designed specifically for them.
CNS User Services staff members have expertise in many areas of computing.
Through the CRPs and mentor program, User Services hopes to share that
knowledge to enable departments to work more efficiently and productively.
     Following is a list of campus CRPs and mentors:

Unit      CRP/extension                 Mentor/extension
Academic Services, including Academic Advancement and Academic Studies
   Assistant Program
          Ruth Smith/1639               Ann Amsler/1994
Accounts Payable
          Elizabeth Baringer/1461       Sigurd Andersen/1992
Admissions
          Sharrie Hurka/2901            Maria Mullin/3737
Affirmative Action
          Harriet Frank/2835            Dave Caldwell/3731
College of Agricultural Sciences
          Elizabeth Mackenzie/1313      Suzanne Goodrich/1982
Air Force ROTC
          Lorraine Steele/2863          Steve Timmins/6675
Alumni Relations
          Jeannie Miles/2341            Lisa Elias/6898
American Philosophical Association
          Diana Walls/1112              Jean Neff/8813
American Association of University Professors
          Beverly Shunta/2292           Rae Stabosz/8812
Anthropology
          Carolynn Fierro/1851          Ron Nichols/2547
APO - Personnel Records, including Benefits
          Melanie Rehberg/2912          Tammy Riddle/3734
Army ROTC
          Linda Kuebeler/2217           Ruth Heckert/1988
Art
          Maria Garbayo/2244            Debbie Jeffers/4211
Art Conservation, including Museum Studies and Winterthur Program
          Shirley Wesley/2479           Debbie Jeffers/4211
Art History
          Eileen Prybolsky/8416         Debbie Jeffers/4211
College of Arts and Science (Dean's Office)
          Bill Zagar/1281               Suzanne Nanis/6831
Intercollegiate Athletics
          Scott Eatough/2251            Lisa Elias/6898
Bartol Research Institute
          Jacques Lheureux/1499         Dean Nairn/1718
Billing, Collection, and Insurance, including Accounts Payable,
   Cashier, and Student Loans
          Kathy Domorod/8468            Tammy Riddle/3734
Black American Studies
          Gail Brittingham/2897         Janet de Vry/6714
Bookstore
          Paul Hanke/2637               Ken Gillespie/6338
Budget Office
          Anna Bloch/1234               Dave Caldwell/3731
College of Business and Economics
          Lisa Raker/6853               Sylvia Berta/1465
Business Administration, including MBA Office
          Betty McGlashan/4398          Sylvia Berta/1465
Career Planning and Placement
          Patricia Waddington/8479      Ruth Heckert/1988
Center for Composite Materials
          Carolyn Basalla/8222          Larry Larraga/6786
Center for Drug and Alcohol Studies
          Charles Freeman/8061          Larry Larraga/6786
Center for Science and Culture
          Rivers Singleton/8194         Ron Nichols/2547
Center for Teaching Effectiveness
          Virginia Greene/2027          Eileen Garland/6337
Central Stores
          Gary Reisinger/2594           Sigurd Andersen/1992
Chemical Engineering
          Gary Wellmaker/1238           Steve Timmins/6675
Chemistry and Biochemistry
          Sue Ridgway/8410              Evelyn Stevens/4240
Civil Engineering
          Michael Davidson/6814         Steve Timmins/6675
CNS Management Information Services
          Joy Lynam/3736                Kate Webster/1993
CNS System Security and Access, including Associate Vice President's
   Office and Planning and Special Projects
          Marianne Ambler/3794          Karen Kral/1980
CNS User Services
          Kathy Majewski/8895           Kate Webster/1993
Communication
          Myrna Hofmann/8042            Eileen Garland/6337
Computer Warehouse
          Barbara Talley/3529           Ron Nichols/2547
Computing and Information Sciences
          Dick Albright/2715            Dean Nairn/1718
                                        Anita Hoover/1979
Conferences and Centers/Virden
          Mike Mulrine/645-4100         Dean Dey/645-4230
Continuing Education/Conferences & Centers, including Program
   Development and Student Services
          Robert Rieman/6870            Janet de Vry/6714
Cooperative Extension, Georgetown
          Laurie Wolinski/856-7303      Dean Dey/645-4230
Counseling and Student Development
          Cindy Carroll/8107            Ken Gillespie/6338
Credit Union
          Trudy Yingling/8849           Kate Webster/1993
Criminal Justice/Sociology
          Eloise Barczak/2582           Larry Hotchkiss/1989
Dean of Students, including Judicial Affairs and Center for Black Culture
          Nancy Geist/2117              Brenda Vance/3741
Delaware Geological Survey
          John Talley/8258              Karen Kral/1980
                                        Anita Hoover/1979
Development Office (MVS)
          Mearl Roberts/6800            Ruth Heckert/1988
Development Office (WP, Lotus)
          Cyndi Timko/8640              Ruth Heckert/1988
Dining Services
          Bill Spear/8279               Judi Brown/8819
Disbursements, including Payroll
          Linda Hughes/2174             Sigurd Andersen/1992
College of Education, including Academic Studies
          Patsy Howaniec/2313           Janet de Vry/6714
Educational Development
          Dianne Carter/3534            Janet de Vry/6714
Educational Studies
          Patricia Howell/1100          Janet de Vry/6714
Electrical Engineering
          Barb Shelton/8248             Dean Nairn/1718
                                        Anita Hoover/1979
Employee Services, including Labor Relations
          Alba Bates/2059               Judi Brown/8819
College of Engineering (Dean's Office)
          Helen Dennison/8659           Steve Timmins/6675
English
          Rich Duggan/3656              Suzanne Nanis/6831
English Language Institute
          Katherine Schneider/2704      Evelyn Stevens/4240
Facilities Planning and Construction
          Glen Loller/8096              Craig Prettyman/6095
Faculty Senate
          Wanda Cook/2921               Rae Stabosz/8812
Financial Aid, including Student Services
          James Holloway/8671           Tammy Riddle/3734
Food Science
          Reba Lytle/8979               Carol Jarom/4208
Foreign Languages and Literature
          Carol Bower/2591              Rae Stabosz/8812
General Accounting
          Carol VanDyke/6989            Sigurd Andersen/2547
Geography
          Janice Spry/8998              Suzanne Goodrich/1982
Geology
          Nora Rooney/8230              Karen Kral/1980
                                        Anita Hoover/1979
Graduate Studies
          Mary Martin/8916              Brenda Vance/3741
History/Hagley Program
          Marie Perrone/8227            Ron Nichols/2547
History Media Center
          Tara Webber/2779              Karen Kral/1980
Honors Program
          Louis Hirsh/1128              Ann Amsler/1994
Housing and Residence Life
          Karen Brown/2491              Cindy Guerrazzi/3735
College of Human Resources (Dean's Office)
          Denise Lemon/2301             Carol Jarom/4208
Ice Arena
          Janet Urbaniak/6475           Suzanne Goodrich/1982
Individual and Family Studies, including Lab Preschool and Adult Care
          Willetta Stamp/1011           Carol Jarom/4208
Institute for Energy Conversion
          Paula Newton/6220             Jack Seltzer/1986
Institutional Research, including University Press
          Jacki Ryder/2021              Brenda Vance/3741
Instructional Technology
          George Mulford/8583           Steve Timmins/6675
Internal Audit
          Karl Hassler/2762             Larry Larraga/6786
International Programs and Special Sessions, including International Center
          Al Fanjoy/2853                Evelyn Stevens/4240
Investments
          Judy Bachman/2349             Larry Larraga/6786
Library
          Kristin Antelman/8790         Jean Neff/8813
School of Life and Health Sciences
          Sandra Dean/8944              Jack Seltzer/1986
Linguistics
          Robert Frank/6809             Larry Hotchkiss/1989
Longwood Graduate
          Gerry Zuka/2517               Suzanne Goodrich/1982
Marine Communications
          Kimberly Doucette/8083        Craig Prettyman/6095
College of Marine Studies (Lewes)
          Dean Dey/645-4230             Dean Dey/645-4230
College of Marine Studies (Newark)
          Sue Thompson/2841             Craig Prettyman/6095
Math Teaching and Learning Center
          Dick Stevens/1571             Sylvia Berta/1465
Mathematical Sciences
          Diane Iffland/1862            Dean Nairn/1718
Mechanical Engineering, including Material Science
          Geraldine Hobbs/1672          Steve Timmins/6675
Music
          Charles Clark/6867            Craig Prettyman/6095
Neuroscience Program
          David Northmore/1701          Jack Seltzer/1986
College of Nursing
          Rita Girardi/8370             Rae Stabosz/8812
Nutrition and Dietetics, including Hotel and Restaurant Management Program
          Pat Brinley/8729              Carol Jarom/4208
Occupational Health and Safety
          Terri Lineback/8475           Sylvia Berta/1465
Parallel Program/Georgetown, including Georgetown, Dover, and Wilmington
          Steve Guerke/856-5400         Dean Dey/645-4230
Philosophy
          Mary Imperatore/2359          Jean Neff/8813
College of Physical Education, Athletics and Recreation
          Pat Grim/1117                 Lisa Elias/6898
Physics and Astronomy
          James MacDonald/6855          Dean Nairn/1718
Plant Operations
          David Bley/8988               Craig Prettyman/6095
Political Science
          Nancy Davis/2357              Larry Hotchkiss/1989
University Secretary's Office, including President's Office
          Rose Mary Rutt/2113           Maria Mullin/3737
Provost's Office
          Anna Marie Brown/2101         Maria Mullin/3737
Psychology
          Elsie Gibson/2274             Jack Seltzer/1986
Public Relations
          Kathlene Stegura/2791         Ann Amsler/1994
Public Safety
          Don Redmond/2478              Cindy Guerrazzi/3735
Public Safety/Lewes, including Marine Studies and Virden Center
          Steve Bunting/645-4334        Dean Dey/645-4230
Publications
          Don Shenkle/2144              Judi Brown/8819
Purchasing
          Janet Swartz/2166             Sigurd Andersen/1992
Recreation
          Ginny Redmond/8600            Lisa Elias/6898
Registrar
          Ethel Alderson/6421           Dave Caldwell/3731
Research Office
          Hugh Campbell/2136            Brenda Vance/3741
Review
          Sandy Iverson/1397            Ken Gillespie/6338
Sponsored Programs
          Karen Demonte/8625            Maria Mullin/3737
Senior Vice President's Office, including Employee Relations and
   Government Relations
          Linda Taylor/2200             Cindy Guerrazzi/3735
Student Affairs
          Tim Miller/2493               Brenda Vance/3741
Student Activities
          Shirley Becker/2428           Ken Gillespie/6338
Student Health Services
          Paul Ferguson/2871            Karen Kral/1980
Student Life, including WVUD and Student Center
          Chuck Tarver/2701             Ken Gillespie/6338
Supporting Services
          Debbie Nickerson/6995         Sigurd Andersen/1992
Telephone Services
          Donna Borden/2411             Eileen Garland/6337
Textiles, Design and Consumer Economics
          Ellen Lilley/8712             Carol Jarom/4208
Theatre
          Toni Lesniak/4286             Suzanne Nanis/6831
Treasurer's Office, including Financial Services
          Suzanne Deshong/8964          Maria Mullin/3737
University Archives
          Barbara Cole/2750             Cindy Guerrazzi/3735
University Relations
          Loretta Dworsky/8741          Brenda Vance/3741
College of Urban Affairs
          Linda Boyd/8289               Larry Hotchkiss/1989
Women's Affairs
          Nancy Soccorso/8063           Dave Caldwell/3731
Women's Studies
          Barbara Hebner/8474           Karen Kral/1980
Writing Center
          Chris Penna/1168              Suzanne Nanis/6831
205 McDowell
          Carol Pijanowski/6074         Rae Stabosz/8812
400 Morris Library
          Leon Campbell/6767            Jean Neff/8813