UpDate - Vol. 11, No. 18, Page 10
February 6, 1992
Employee development
Performance Appraisal for Supervisors
The workshop is a must for new supervisors. It is designed to
enhance supervisors' evaluation skills through setting and communicating
performance standards, documenting performance and conducting effective
performance reviews.
Date: Feb. 20
Time: 8:30 a.m. - noon
Location: Academy Building, Conference Room, 405
Deadline: Feb. 10
Audience: Professional and salaried supervisory staff
Employment Process: Successful Interviewing and Selection Techniques
Development of skills to select the best candidate. Topics include
an overview of the laws and regulations governing fair employment
practices, analysis of the job function, creation of effective and legal
questions and interview techniques.
Date: Feb. 26
Time: 8:45 a.m. - 3 p.m.
Location: Williamson Room, Perkins Student Center
Deadline: Feb. 10
Audience: Professional and salaried supervisory staff
Communicating Standards and Objectives
This companion program to Setting Standards and Objectives
addresses the discussion between the supervisor and the employee. The
training program provides practice opportunities for supervisors to
ensure their employee understands and/or agrees with the performance
criteria that will be used to evaluate her or him. Participants will
need to bring their completed worksheets that were developed in Setting
Standards and Objectives, to this class.
Date: Feb. 27
Time: 8:30 a.m.- 3:30 p.m.
Location: Clayton Hall
Deadline: Feb. 10
Audience: Professional and salaried supervisory staff
Performance Appraisal for Supervisors
The workshop is a must for new supervisors. It is designed to
enhance supervisors' evaluation skills through setting and communicating
performance standards, documenting performance and conducting effective
performance reviews.
Date: March 5
Time: 8:30 a.m. - noon
Location: Williamson Room, Perkins Student Center
Deadline: Feb. 19
Audience: Professional and salaried supervisory staff
Introduction to Supervision
This NEW program is designed for supervisors with less than one
year of experience and those preparing to move into a supervising
position within six months. We will examine how the supervisory role
differs from a non-supervisory position, the effects of personal power
vs. positional power, the importance of self development and networking
activities to growth as a supervisor.
Date: March 18
Time: 8:30 a.m. - noon
Location: Clayton Hall
Deadline: March 2
Audience: Professional and salaried supervisory staff
Performance Appraisal for New Employees
These training sessions are designed to introduce new professionals
and salaried staff to the University's performance appraisal system. In
order for the performance appraisal to be effective, employees need to
be aware of their critical role in the evaluation process: identifying
and prioritizing their major job duties. They should also become
familiar with the supervisor's obligations and responsibilities as
enumerated in the University's Performance Appraisal Policy.
Date: March 19
Time: 8:30 - 10 a.m.
Location: Kirkwood Room, Perkins Student Center
Deadline: March 4
Audience: All University employees
Defensive Driving Course National Safety Council
This is an eight-hour presentation of the National Safety Council's
Driver Improvement Program. Topics include crash-avoidance techniques,
rules of the road and safe driving practices. What can the DDC do for
me? (1) three-point credit added to your driving record by
satisfactorily completing the eight-hour course; (2)Insurance discount
of 10 percent each year for three years on motor vehicle liability
insurance premium upon completion of the course. (Both are applicable in
Delaware only)Topics will include various crash-avoidance techniques
based on the standard accident prevention formula of professional
drivers.
Note: There is a fee of $25 per person for this class. Please
send check, made out to Delaware Safety Council, to Edwina Haring,
Employee Development, Academy Building. No telephone registration will
be taken for this workshop. Registration must be made by mail and
accompanied by a check.
Date: March 21
Time: 8:30 a.m. - 4:30 p.m.
Location: 110 Memorial Hall
Deadline: March 6
Audience: All University employees and their families
Developing Leader Competencies
This program is targeted for supervisors and managers with several
years of management experience. It is an advanced level program in which
participants examine the role of self development, follower attributes
and the group behavior in the context of leadership development. In
addition, participants complete a self assessment and elicit anonymous
feedback from subordinates ranking the frequency with which they
practice five leader competencies.
Date: March 24
Time: 8:15 - 5 p.m.
Location: Clayton Hall
Deadline: March 4
Audience: Professional staff
Primer on Affirmative Action for Supervisors
Review of Equal Employment Opportunity (EEO) laws and judicial
actions related to age discrimination, sexual harassment, Americans with
Disabilities Act and the Rehabilitation Act. The roles of federal and
state agencies in enforcing EEO law will be discussed. Participants will
examine the major elements of an affirmative action plan and explore the
application of affirmative action in hiring. The course is designed for
supervisors, managers and others involved in carrying out personnel actions.
Date: March 25
Time: 8:30 - 11:30 a.m.
Location: Kirkwood Room, Perkins Student Center
Deadline: March 11
Audience: Professional and salaried supervisory staff
Service Success Courses
Series 3: Listening Skills
Topics include blocks to listening, reading body language and
learning to paraphrase.
Date: March 3
Time: Morning session - 8:30 - 11:30 a.m.
Afternoon session - 1:30 - 4:30 p.m.
Location: Room 103, Clayton Hall
Registration deadline: Feb. 14
Audience: Salaried staff
Series 4: Questioning/Sorting
Class topics are learning to use open and close ended questions
effectively. Also included is instruction in sorting techniques.
Date: March 10
Time: Morning session - 8:30 - 11:30 a.m.
Afternoon session - 1:30 - 4:30 p.m.
Location: Kirkwood Room, Perkins Student Center
Registration deadline: Feb. 21
Audience: Salaried staff
Series 5: Handling Difficult Customers
This class will cover tips for dealing with difficult people,
delivering "bad" news and negotiating effective agreements. A goal
setting for personal improvement will conclude the program.
Date: March 17
Time: Morning session - 8:30 - 11:30 a.m.
Afternoon session - 1:30 - 4:30 p.m.
Location: Kirkwood Room, Perkins Student Center
Registration deadline: March 2
Audience: Salaried staff
* Note: Employees are urged to enroll in all five classes in the
series.Course registrationPlease call 831-8725 to register for the
workshops listed above. Participants will be notified of enrollment by a
course confirmation letter approximately two weeks prior to the class
date.