Before that, Jordan worked at the Saucon Valley Country Club in Bethlehem, Pa., first as an intern while attending Widener University, where she earned a bachelor's degree in hospitality management. She then worked for the club, rising to banquet director and assistant clubhouse manager--experience that will stand her in good stead at the Blue & Gold Club, she said.
“Working at the Blue & Gold is an exciting, new challenge, and my goal is to take a fresh look at its offerings and programs and see how they can be improved,” Jordan said. “Keeping in touch with members and input from them is a priority. You can learn a lot from honest feedback, both negative and positive.”
The Blue & Gold membership changes and working with the hospitality and marketing committees also is important, Jordan said. “We are revisiting the systems that are in place and looking at the calendar of events to improve our service and offerings to members,” she said.
“One of the things I enjoy most about the Blue & Gold Club is working with students, who are interested in learning and want to do things the right way and well,” Jordan said.
Each week the 25-30 student servers have an hour-long training session. “We are starting with the basics--how to carry a tray, set a table, greet guests, serve from the left and clear from the right and present the check--and will go on from there to improve students' professionalism,” Jordan said.
Also part of the new management team is Mary Beth Vickers, a graduate of UD's Department of Hotel, Restaurant and Institutional Management, who recently was named assistant director.
To keep current with what's new, what's happening and how the Blue & Gold Club can serve you when planning your special event, visit the colorful, animated new Web site [www.udel.edu/BGClub], designed by Barbara Stein and Jeffrey Chase, art directors in the Office of Public Relations.
Article by Sue Moncure
Photo by Kathy Atkinson