UDMessenger

Volume 12, Number 4, 2004


User Services director named to hall of fame

Leila Lyons, director of UD's Information Technologies-User Services, has been inducted into the Association for Computing Machinery's Special Interest Group on University and College Computing Services (ACM SIGUCCS) Hall of Fame.

"I was very honored to be acknowledged in this way by my peers," she said.

SIGUCCS is an association of professionals who support and manage information technology services at institutions of higher education.

Lyons was cited for her participation and staunch support of the organization for more than 20 years. "She strongly encourages her User Services' staff to become actively involved in SIGUCCS in order to learn from their peers, share their experience and extend their professional network," the award citation states.

Lyons has been a presenter or co-presenter at user services conferences since 1984; co-edited the SIGUCCS newsletter with Ann Amsler, UD information resource consultant; and served on the user conference program review committee and has been program chair for three conferences. In 2005, she will chair SIGUCCS Computer Services Management Symposium.

Lyons graduated from City University in London with a bachelor's degree in applied mathematics. When she and her family moved to the United States in 1974, she began working part time for the University's Computing Center. Since then, she has held positions of increasing responsibility for evolving support services in computing and information technology.

She became director of IT-User Services in 1992 and has been responsible for delivering high-quality support services to the University community in computing-site operation and departmental computing, instructional support and information services, research data management, desktop computing and support for faculty use of technology in teaching and learning.