Section: Safety and Security
Policy Number: 7-5
Policy Name: Ambulance Service for University Employees
Date: March 1, 1996
Revisions: December 2000; July 1, 2005

  1. PURPOSE

    To assist in providing immediate medical attention for University employees who are injured or require medical attention while at work.

  2. POLICY

    When an employee is injured at work or is suffering from an ailment that in the exercise of good judgment requires emergency first aid or examination/treatment by a physician, the employee, the supervisor, or someone else who is present should immediately call 911. Outside of the Newark Campus, contact should also be made with Public Safety at 831-2222 (or 645-4333 in Southern Delaware).

    1. The caller should provide the following information:

      1. The location, age, gender, and name (if known) of the injured/sick employee.

      2. As much detail as possible about the nature of the injury or illness.

      3. Information about any hazards that may threaten the victim or responding officers.

      4. The name and department of the caller.

    2. Types of Response

      1. University police and security officers are trained in CPR and basic first aid. They are normally the first responders to medical emergencies on campus. University police officers are dispatched to all life threatening medical emergencies and investigate all accidents resulting in serious injury. If an injury or illness is such that ambulance transportation is not required, the affected individual may be transported in a University Police vehicle.

      2. If an ambulance is needed to transport the employee, University Police Communications Center will transfer the call to the New Castle County Fire board. The Fire board will dispatch an ambulance to the scene. UDECU, University of Delaware Emergency Care Unit, a volunteer Registered Student Organization whose members receive extensive emergency medical training and are Nationally Registered Emergency Medical Technicians-Basic (NREMT-B) would be the first to be contacted to respond. If UDECU is not available for service or the site of the injured/sick employee is outside the Newark Campus, then the appropriate basic life support service provider will be dispatched.

      3. When advanced life support assistance is required, a Paramedic unit will be requested. Paramedics do not provide ambulance service, but will accompany a patient to the most appropriate emergency medical facility.

    3. If transportation is required, the employee will be transported to the appropriate medical facility.*

    4. In non-emergency cases where the employee has been transported to a medical facility by a Public Safety officer, Public Safety will be available for transportation back to campus and/or other reasonable transfers.

    5. In cases where the injured/sick employee is on campus and needs to return home, the employee's supervisor will ensure that appropriate transportation arrangements are made.

* The University of Delaware recommends Christiana Care, Occupational Health Services to handle job related injuries. Provider information is available on the Environmental Health and Safety Accident Procedures web site. All employees who suffer work related injuries of a non-emergency nature will be transported to Environmental Health during normal business hours. Employees have the option of being taken to a local medical facility instead of Environmental Health if they so chose. In cases involving serious injuries or illnesses, the responding ambulance attendants or Paramedics will determine the most appropriate facility.

Submitted by: Office of Public Safety