Library of Resources

Career Development

Title	Author	Medium
50 Minute Career Discovery Program	Elwood Chapman	Text
50 Tips for Speaking Like a Pro	Terry Paulson	Text
The Academic Job Search Handbook	Mary Morrisheiberger and Julia Miller Vick	Text
Ace the Technical Interview	Michael Rothstein	Text
Achieving Job Satisfaction	The Editors, Crisp Publications, Inc.	Text
Be True to your Future	Elwood Chapman	Text
Big Book of Jobs	VGM	Text
Building for Success in Business	Chaplin Tyler	Text
Career Book	Joyce Lain Kannedy	Text
The Career Fix-It Book	Diana Pace, Ph.D.	Text
Career Paths in Psychology	Robert J. Sternberg	Text
Career Success is Colorblind	Ollie Stevenson	Text
Careers for the 90s	REA	Text
Career Renewal	Stephen Rosen and Celia Paul	Text
Cracking the Wall-Women in Higher Education Administration	Patricia Turner Mitchell Ph.D	Text
Do What You Are	Paul D. Tieger and Barbara Barron	Text
Dynamite Answers to Interview Questions	Caryl Rae Krannich and Ronald L. Krannich, Ph Ds	Text
Dynamite Salary Negotiations	Ronald & Caryl Krannich Ph.Ds	Text
e-Job Hunting	Eric Schlesinger and Susan Musich	Text
Educator’s Guide to Alternative Jobs and Careers	Ronald & Caryl Krannich Ph.Ds	Text
Effective Networking	Venda Raye-Johnson	Text
Expanding Faculty Options	Roger Baldwin et. Al.	Text
The Everything Online Job Search Book	Steven Graber	Text
Find the Bathrooms First!	Blitzer & Reynolds-Rush	Text
Get a Better Job!	Edward Rushlow	Text
The Guide to Internet Job Searching	Margaret Riley Dikel & Frances E. Roehm	Text
How to Choose, Change, & Advance Your Career	Lewis, Lewis, & Radlauer	Text
How to Survive Your First Job (Or Any Job)	Ricki Frankel and Angela J. Reddock, Esq.	Text
I Got the Job!	Elwood Chapman	Text
Investing in Higher Education	Green and McDade	Test
Ironing It Out	Charles P. Lickson	Text
Is Your “Net” Working	Anne Boe	Text
Job Search that Works	Rick Lamplugh	Text
Job Smarts 50 Top Careers	Bradley G. Richardson	Text
Jobs for English Majors and Other Smart People	John L. Munshauer	Text
Knock ‘Em Dead 1998	Martin Yate	Text
The Lotus and the Pool-How to Create Your Own Career	Hilda Lee Dail	Text
Network Your Way to Job and Career Success	Ronald & Caryl Krannich Ph.Ds	Text
The Pathfinder	Nicholas Lore	Text
Plan B Converting Change Into Career Opportunity	Elwood Chapman	Text
Reshaping Faculty Careers	W. Tood Furniss	Text
Staying Up When Your Job Pushes You Down	Joanne Bodner and Venda Raye-Johnson	Text
The Complete Job-Search Handbook	Howard Figler, Ph D.	Text
The Super Achievers	NIBM	Text
Thank You For Arguing	Jay Heinrichs	Text
What Color is Your Parachute?	Richard Nelson Bolles	Text
What’s Next? Career Strategies After 35	Jack Faluey	Text
Wishcraft – How to Get What You Really Want	Barbara Sher	Text
You Gotta Get In The Game	Billy Cox	Text
You’re Hired!  Secrets to Successful job Interviews	Sharon McDonnell	Text
Your First Thirty Days	Elwood Chapman	Text

Cover Letter Writing

Title	Author	Medium
Cover Letters! Cover Letters! Cover Letters!	Richard Fein	Text
Cover Letters That Knock ‘Em Dead	Martin Yate	Text
Dynamic Cover Letters	Katharine and Randall Hanson	Text
Perfect Cover Letter	Richard H. Beatty	Text
Resumes and Job Search Letters for Transition Military Personnel	Savio an Krannich	Text

Customer Service

Title	Author	Medium
The Customer Comes Second  -  Put Your People First	Hal F. Rosenblugh, Diane McFerrin Peters and Ray J. Blitzer	Text
Customer Service Activities for Training	Graham Roberts-Phelps	Text
Customer Service Training Repros	Kelly & Jones	Reproducible Handouts
The Complete Idiot’s Guide to Great Customer Service	Ron Karr and Don Blohowiak	Text
FISH	Stephen C. Lundin, Ph D., Harry Paul and John Christensen	Text
Partners	Noel-Levitz	VHS (Groups Training)
Quality Customer Service	William Marting	Text
Success as a CSR	Lloyd & Finch	Text
Telephone Courtesy and Customer Service	Lloyd & Finch	Text
The Telephone and Time Management	Dru Scott, Ph.D.	Text
Telephone Skills from A to Z	Nancy Friedman	Text

Diversity

Title	Author	Medium
50 Activities for Diversity Training	Lambert and Myers	Reproducible Handouts
50 Activities for Managing Cultural Diversity	Terry Dickerson-Jones	Reproducible Handouts
Working Together	George Simons	Text

Personal Finance

Title	Author	Medium
Comfort Zones (Guide to Retirement)	Elwood Chapman	Text

Management and Supervision

Title	Author	Medium
60 Role Plays for Management & Supervisor Training	David Turner	Reproducible Handouts
360o Feedback	Mark r. Edwards and Ann J. Ewen	Text
Age Discrimination:  An Administrator’s Guide	Nicholas D. Giovanni, Jr.	Text
Building Interpersonal Influence	HRD Press	Reproducible Handouts
Building Trust	Mary Galbreath Shurtleff	Text
The Business of Listening	Diane Bone	Text
Cases in Public Human Resources Management	T. Zane Reeves	Text
The Complete Idiot’s Guide to Leadership	Andrew J. DuBrin	Text
Coaching Skills Inventory	Kenneth R. Phillips	Text
Conflict Management	Herbert S. Kindler Ph.D.	VHS (Group Training)
Creating the Peacable School	Buding, Crawford & Schrumpf	Text
Creating the Peacable School (Student Handbook)	Buding, Crawford, & Schrumpf	Text
Crisis Management	Steven Fink	Text
Dealing with Conflict	Alexander Hiam	Reproducible Handouts
Delegating for Results	Robert B. Maddux	Text
Developing Employees	HRD Press	Reproducible Handouts
Developing Management Skills	David Whetten and Kim S. Cameron	Text
Eat That Frog!	Brian Tracy	Text
Effective Coaching	Marshall J. Cook	Text
Effective Meeting Skills	Marion Haynes	Text
Effective Meeting Skills	Marion E. Haynes	VHS (Group Training)
Effective Performance Appraisals	Robert Maddux	Text
Effective Supervisor Training Repros	Dolan, Michalski, & Thumberg	Reproducible Handouts
The Everything Managing People Book	Gary McClain, Ph D. and Deborah S. Romaine	Text
Go Put Your Strengths to Work	Marcus Buckingham	Text
Handling The Difficult Employee	Marty Brounstein	Text
HR Training Repros	Kelly & Jones	Reproducible Handouts
I Know if When I See It	John Guaspari	Text
Leadership Challenge	Kouzes & Posner	Text
Managers as Mentors	Chip Bell	Text
Managing Disagreement Constructively	Herbert S. Kindler, Ph.D.	Text
Managing Employee Performance Problems	Neville C. Tompkins	Text
Managing Negative People – Strategies for Success	S. Michael Kravitz, Ph.D.	Text
Managing People	Byron Lane	Text
Managing Upward	Hathaway & Schubert	Text
Mentoring	Gordon Shea	Text
Mentoring	Gordon F. Shea	VHS (Group Training)
Motivating Employees	Anne Bruce	Text
Motivating and Rewarding Employees	Alexander Hiam	Text
Motivating the Workforce.  “What’s In It For Me?”	Cam Marston	Text
New Employee Orientation	The Training Clinic	Text
New Supervisor	Mary Kay Beeby	VHS (Group Training)
The Employer’s Legal Advisor	Thomas M. Hanna	Text
The Joy of Recognition	Lynnette Younggren and Debra Sikanas	Text
Sex Discrimination in the Workplace	Faye J. Crosby, Margaret S. Stockdale and S. Ann Ropp	Text
The Complete Idiot’s Guide to Dealing with Difficult Employees	Robert Bacal	Text
The New Supervisor	Elwood Chapman	Text
Office Management	Manning and Haddock	Text
Personal Performance Contracts	Roger Fritz	Text
Priceless Motivation	Debra Sikanas	Text
Project Management	Marion Haynes	Text
Rousing Creativity	Floyd Hurt	Text
Skill Wars	Edward E. Gordon	Text
Successful New Employee Orientation	Jean Barbazette	Text
A Survival Guide To The Stress of Organizational Change	Price Pritchett and Ron Pound	Text
Team Leader’s Survival Guide	George and Wilson	Text
Team Member’s Survival Guide	George and Wilson	Text
Supervising for Success	Tony Moglia	Text
Understanding Leadership Competencies	Patricia Guggenheimer and Mary Diana Szulc	Text
What’ My Coaching Style?	HRDQ Research and Development Team	CD and Text

Personal Development

Title	Author	Medium
301 Smart Answers to Tough Interview Questions	Vicky Oliver	Text
Attitude	Elwood Chapman	Text
Between People	John A. Sanford	Text
Companies Don’t Succeed……People Do	Mac Anderson	Text
The Complete Idiot’s Guide to Assertiveness	Jeff Davidson	Text
The Complete Idiot’s Guide to Managing Your Time	Jeff Davidson, MBA, CMC	Text
The Complete Idiot’s Guide to Overcoming Procrastination	Michelle Tullier, Ph.D.	Text
The Complete Idiot’s Guide to Reaching your Goals	Jeff Davidson	Text
The Complete Idiot’s Guide to Successful Dressing	Karyn Repinski	Text
Coping with Workplace Change	J. Shep Jeffreys	Text
Developing Positive Assertiveness		VHS (Group Training)
Developing Positive Assertiveness	Sam R. Lloyd	Text
Do What You Are	Paul Tieger and Barbara Barron-Tieger	Text
Do What You Love, The Money Will Follow	Marsha Sinetar	Text
First Aid for Stress:  34 Activities for Managing Stress in the Workplace	Roy Bailey	Text
Gestures	Roger E. Axtell	Text
Influencing Others	William Nothstine	Text
Internship Success	Marianne Ehrlich Green	Text
Learning on the Job	Steven F. Wilson	Text
Making Humor Work	Terry L. Paulson	Text
Making Humor Work	Terry L. Paulson	VHS (Group Training)
Managing Change	Mary Kay Beeby	VHS (Group Training)
Managing Change at Work	Scott & Jaffe	Text
Managing Personal Change	Scott & Jaffe	Text
Managing Stress for Mental Fitness	Raber & Dyck	Text
Manage Your Time		Video; Audio; Text
Organizing Your Workspace	Odette Pollar	Text
Personal Time Management	Marion E. Haynes	Text
Plan Your Work/Work Your Plan	James R. Sherman	Text
Preparing for Your Interview	Diane Berk	Text
Skills for Success	Adele Scheele, Ph.D.	Text
Stop Procrastinating!	James Sherman	Text
Survival Skills for the Workplace	Sudler & Weinstein	Reproducible Handouts
Team Problem Solving	Sandy Pokras	Text
The Everything Time Management Book	Bob Adams	Text
Time Management		VHS (Group Training)
Time Management: A Productivity Plan	Costal	VHS
Wellness in the Workplace	Merlene Sherman	Text
Where Do I Go From Here With the Rest of My Life?	Crystal and Bolles	Text
Working on Teams	Sandy Pokras	Text

Resume Development

Title	Author	Medium
Blue Collar Resumes	Steven Provenzano	Text
Encyclopedia of Job Winning Resumes	Fournier and Spin	Text
How to Write Better Resumes (3rd Edition)	Adele Lewis	Text
How to Write Better Resumes (4th Edition)	Adele Lewis	Text
Resumes and Job Search Letters for Transitioning Military Personnel	Savino and Krannich	Text
Resumes that Knock ‘Em Dead	Martin Yate	Text
Resume Writing 4th Edition	Burdette Bostwick	Text
Throw Away Your Resume	Robert Hochheiser	Text

Working Smarter

Title	Author	Medium
Do More Great Work	Michael Bungay Stanier	Text
The Myth of Multitasking	Dave Crenshaw	Text
One Year to an Organized Work Life – From Your Desk to Your Deadlines, a Week-by-Week Guide to Eliminating Office Stress for Good	Regina Leeds	Text
Time Management from the Inside Out – The Foolproof System for Taking Control of Your Schedule–and Your Life	Julie Morgenstern	Text

Work-Life Balance

Title	Author	Medium
Change Anything - The New Science of Personal Success	Kerry Patterson, Joseph Grenny, David Maxfield and Ron McMillan	Text
Don’t Sweat the Small Stuff at Work	Richard Carlson, Ph.D.	Text
The Good Life Rules - 8 Keys to Being Your Best at Work and at Play	Bryan Dodge	Text
Life Matters – Creating a Dynamic Balance of Work, Family, Time & Money	A. Roger Merrill and Rebecca R. Merrill	Text

Training Theory and Techniques

Title	Author	Medium
50 One Minute Tips to Better Communication	Phillip Bozek	Text
50 One Minute Tips for Trainers	Carrie Van Daele	Text
101 Ways to Make Training Active	Mel Silberman	Text
The Accidental Trainer	Nanette Miner	Text
Active Learning	Charles C. Bonwell and James A. Eison	Text
The Adult Learner	Bob Steinbach	Text
Breakthrough Creativity	Lynne C. Levesque	Text
The Breakthrough Creativity Profile	Lynne C. Levesque, Ed.D.	CD and Text
Classroom Assessment	James McMillan	Text
Complete Games Trainers Play Volume II	Scannell, Newstrom, and Nilson	Reproducible Handouts
Creativity Games for Trainers	Robert Epstein	Reproducible Handouts
Developing Instructional Design	Geri McArdle	Text
Even More Games Trainers Play	John Nestrom	Text
The Facilitator’s Field Book	Tom Justice and David W. Jamieson, Ph.D.	Text
Graphics for Presenters	Lynn Kearny	Text
HR Training Report  -  Repros Training Handbook	Barbara Keeley – BLR (Business & Legal Reports)	Text
Icebreakers, Energizers, and Introductions	Andy Kirby	Text
Instructional Design Library-Grouprograms	Danny Langdon	Text
Presentation Skills Training	Denham and Sansom	Reproducible Handouts
Quality Games for Trainers	Marlow Carsselli	Reproducible Handouts
The Trainer’s Guide to Running Effective Team Meetings	Butler, McGraw, Hill	VHS
Training Games for Interpersonal Skills	Phillip Burnard	Reproducible Handouts
Training Managers to Train	Hayes and Zaccarelli	Text
Training Methods that Work	Lois Hart	Text
Using Visual Aids	Raines and Williamson	Text
The Winning Trainer	Julius Etington	Reproducible Handouts

Writing Skills

Title	Author	Medium
Better Letters	Jan Venolia	Text
Send Me a Memo	Dianna Booher	Text